Suburban Studios Cary – RDU Airport

Internet was down. Made us leave the property and het cash to pay. Gave us an already occupied room. Gave us new room with no deadbolt, cockroaches outside doors were broken and propped open for anyone to enter.

Where shall I begin? The pictures online must’ve been from years ago when it was under a different property name. When we arrived late in the evening, there was no one in the front and no way to call attention to anyone (ie, bell). When someone finally came in about 10 min later from outside she smelled like marijuana. They couldn’t find our reservation even though it was already paid in full. She tried to get a hold of upper management, but they never got back to her. She was also taking personal phone calls while trying to find a room that I already selected ahead of time and paid for. This whole check-in process took at least 40 minutes. When we got into the room, it reeked of smoke. It was definitely rundown. -Dust and grime on top of the fridge -Fridge inside wasn’t wiped down -Burn mark on the floor -Hole in the wall from where a stove once was that wasn’t covered -Carpet remnant on a wall corner was sticking out including a piece of metal that’s used to secure it -Padding cover underneath chair was coming out and just hanging out -Security latch to door was broken -Rusty shower curtain rod -Bathtub sealant was moldy -Some of the linen was stained -From the outside, overflowing trash, cigarette butts everywhere -Shrubs and landscaping not maintained I’m surprised that this is on Expedia’s list of hotel options. I should’ve really done my homework and checked the reviews. Shame on me…it won’t happen again.

The property has seen better days.

Clean Room

This has been one of the worst places I’ve ever stayed. I booked through Expedia and had a confirmed reservation, but upon arrival after an 8-hour drive, the front desk informed me it was canceled—which was not true. I was then asked to pay more, only to be given a dirty room with roaches and unclean towels, later switched to another poor room. The whole process took 1.5 hours late at night, and I’m still unsure who will refund the extra amount I paid

Not what me and my wife expected!!! When we got to place they said they didn’t have keys to get to the room so someone had to walk us to our room. They barely turned on the ac when we went to the room. Room was hot bet was a twin not a queen. One towel for one family one used toilet paper and other rolls are available or there in the room. Couch and bed smelled like urine the tv only had one thing on displayed can’t use tv. Refrigerator was hot like if it wasn’t turned on for days. Front door was always locked someone had to let you in or you have to call them to let you in. I’ve been up and around Nc but this place was not for my family my wife and kids were really hot they legit had to stand in front of the ac did NOT LOOK LIKE IN THE PICTURE AT ALL needs better cleaning and ac needs to be on when you have visitors staying in

it was great

Absolute awful place and waste of money. Took a chance and highly regretted it, spend the extra cash to stay elsewhere. I ended up staying somewhere else

Mold, and filthy smell as you enter the corridor. The AC is spoofing dust and hotels.com advertised about stove, refrigerator and none existed in the room. Is not the health department review this hotel yet and I wonder why it is allowed to be open. Seriously this building is health risk. I had booked for theee nights but checked out the next day early morning but they never refunded me one full night refund despite me giving notice I had chase down the front desk staff even at 8:40am.

Very dirty i was picking up garbage out side, could not get clean towels,no breakfast or coffee

The property is in poor condition.The front door appears to be broken as it will not lock, causing a security concern. Upon arrival the first thing I noticed was the overflowing trash can beside the front door which looked as if it had not been emptied in a few days. The front desk attendant, April, was very rude. I was told that she didn't have my reservation, yet when I looked over the top of the desk I was able to spot my name immediately. The Delux room that I had reserved and pre-paid was not available. No mention of any type of refund. I asked for 2 keys, she rudely told me she didn't have enough keys and only gave me 1. I went to the room assigned. Upon opening the door I was blasted with the smell of cat urine. I returned to the desk, April was not very helpful. Luckily a gentleman was there, apologized he found another room which he took me to see before I accepted. It smelled better although the floor was dirty as if it had not been vaccumed. When we made it back to the front desk, April was no where to be seen. She had already left. I can not recommend this location.

Not so good. No soap, no tissues, no hand towels and no wash cloths. Toilet was loose on the floor. Bed sheets had dirty stains. Old worn sofa. Waste baskets were hidden in cabinets under counters. The air was stale inside. Pillows were flat. I’ve stayed in accommodations all over the USA and the world. This was a bare-bones room like I’ve never seen before. The lobby was small and reservations were on a handwritten sheet of paper, not on a computer. It’s 2025 for goodness sake!

This place was absolutely filthy. The property was poorly maintained. There was overflowing trash at the entrance and a roach in the bathroom; as well as gnats in the room. Just horrible.

The place is currently being renovated but I doubt it will help. The place is filthy. No dumpster for all their trash and it’s just dumped outside. The bathroom toilet was a pain to flush. We had to go to the front desk (which is currently in the employee area) to fill up our own toilet paper. Bring your own bedding!!!! Thankfully our trip was packed with activities so we weren’t there much.

Hotel was disgusting. Trash everywhere outside. No comforter on the bed.

The most DISGUSTING hotel you will ever step into. Roaches and bugs everywhere, stained sheets, stained mattresses… we walked in and immediately walked right back out. Had to book a new hotel 45min away at 1am after traveling all day. Do not book here. Save yourself the trauma of seeing the inside of this hotel.

There is no property

Every aspect was horrible.

Did not stay at this hotel. There was trash and broken furniture all around the hotel. Looked run down, unclean, and nothing like the pictures. I would never let my family stay here. Did not look safe at all.

The front lobby was under construction but it was poorly roped off. No one was up front when I arrived. I couldn’t find anyone to check us on. I had to call the hotel for someone to come check me in, only to be greeted by a gentleman wearing a plain white shirt and sagging pants. He had nothing on to even signify he was an employee. He was able to get us checked in but our room was disgusting. Had we not been exhausted, we would have refused. The room smelled like cat urine. The carpet had numerous large stains and gum stuck in it in several spots. The refrigerator door would not stay closed. There was dirt piled up on the floor around the side of the couch. All of the cabinetry in the bathroom was water damaged and falling apart. The towel rack was hanging down with random screws sporadically placed to keep it up.