Super 8 by Wyndham Redmond

Meh

When we arrived the check in staff were nice. The property parking had people hanging out in lawn chairs drinking, we brushed it off and went to find our room. We got to our room and instantly smelt urine and mildew type of smell, but thought maybe it was because the AC was not on. We turned the AC on, which also smelt pretty strong of mildew but tried to make the best of it as it was a later check in and we had our anniversary close to the hotel the next day. We barely made it through the night between all of the outdoor activity happening in the parking lot (which I understand the hotel can’t control), both my husband and I were extremely congested and coughing and the smell of urine/mildew only got worse. We kept all our bags on a high table and decided when we woke up in the morning we couldn’t stay another night (our anny night) and asked to check out a day early to just drive home. We explained the conditions as to why we couldn’t do another night and the front desk said they had to wait for a manager to arrive to approve a refund for us checking out early, so we went on a walk after packing up our car and returned to find out the manager wasn’t coming in that day, so she said she personally could approve us getting a refund for the second night. We contacted Expedia about the situation and they’ve been nothing but amazing trying to get us a refund, but now the manager at the hotel is saying they won’t refund our second night. So beyond frustrating!

All good

Nice

The staff is the most friendliest, helpful and answer any questions I had. Also, very much enjoy the breakfast that was included with our stay. Calm and quiet. Not far from Bend or Sisters .

The room was clean. Beds were comfortable. The front desk staff that checked us in was great. We asked for an extra towel and we had to come down to grab it. The location seemed safe. Right near the airport as well as only 2 min drive from the lava tube caves. Breakfast in the morning was just prepackaged bagels, yogurt, hard boiled eggs, cereal and a make your own pancake station. Decent breakfast.

Very convenient for golf trip we were on and had all the amenities we needed.

Room was clean

Very expensive for what was offered. Over $500 for 2 nights. We have stayed in much better accommodations for less. Kept receiving text messages that asked about any needs, that went completely ignored. (Extra, blanket and pillow requested) Location staff knew nothing about such messages or where they might be from. (Number (541) 699-1387)

This property is ok. The staff was friendly enough... but not great

This place is so dirty and smells like cat and dog urine / pool was closed and a lot of “ residents “ just smoke pot outside the hotel

I love the convenience of the hotel. The check in was very fast and easy.

Ok

The staff are very welcoming. Check-in was fast. Morning staff gave us breakfast bag to go because we left early morning. The shuttle driver was promptly on time for pickup and helpful. The room was clean. Only one small problem: the room was slightly cold, so I tried to turn on the heater. But the air came out of the heater smell like urine. There was dry residue on the heater surface. I turned off the heater and opened the window to air out the small.

Carpets were very dirty. Pool was unuseable

Perfect stop for our travel through Oregon...will stay again

The check in was very pleasant.

The staff was cool. Water was hot. AC was cold.

Joanne the front desk agent that checked me in made a not so good situation amazing

The space met our needs. The kids enjoyed the pancake machine at breakfast!