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SureStay by Best Western Charlotte Matthews
酒店
8.0
/10
非常好
62个评论
客人对住宿的评价
Doriane
10.0
/ 10
Chambre agréable et confortable, le petit déjeuner est correct (gaufres à faire soi-même avec topping, muffins, pain de mie et confiture).
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Christopher
10.0
/ 10
IT has great food also and the people who work there are very nice and helpful when you ask for something
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Alexis
10.0
/ 10
We enjoy our stay and it was nice and really liked that chillies was right next door.
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在該地區
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2501 Sardis Road N, Mecklenburg County, North Carolina, United States, 28227-7724
主要設施
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餐厅
24 小时前台
WiFi
电梯
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SureStay by Best Western Charlotte Matthews的可用房型
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價格顯示
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SureStay by Best Western Charlotte Matthews周圍有什麼
2501 Sardis Road N, Mecklenburg County, North Carolina, United States, 28227-7724
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了解更多關於SureStay by Best Western Charlotte Matthews
Location
Staying at SureStay by Best Western Charlotte Matthews is a good choice when you are visiting Mecklenburg County.
About SureStay by Best Western Charlotte Matthews
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at SureStay by Best Western Charlotte Matthews.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, SureStay by Best Western Charlotte Matthews is the right place to stay.
SureStay by Best Western Charlotte Matthews所有設施
其他
飯店服務
- 洗衣服務
- 多語言服務人員
- 行李寄存
- 快速退房
- 24 小時前台接待
公共設施
- 其他
- 電梯
- 無菸區
- 保險箱
連接性
- 局域網互聯網
- 免費 WiFi
一般的
- 宴會
- 停車處
商務設施
- 商務中心
- 電腦工作站
食物和飲料
- 早餐
客房內設施
- 電視
附近設施
- 自動櫃員機/銀行服務
體育和娛樂
- 健身中心
SureStay by Best Western Charlotte Matthews住宿政策及一般資訊
重要提示
- Early check-in is available for a fee (subject to availability)
- Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property uses a grey water recycling system
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
入住/退房時間
入住：
從 15:00
退房
前 11:00
酒店政策尚未公佈。
一般資訊
熱門設施 | 餐厅, 24 小时前台, WiFi, 电梯 |
入住/退房時間 | 从 15:00 - 到 11:00 |
早餐供應狀況 | 是的，酒店有提供早餐的房間 |
SureStay by Best Western Charlotte Matthews的可用房間 | 93 |
在SureStay by Best Western Charlotte Matthews的樓層數 | 3 |
另一設施在SureStay by Best Western Charlotte Matthews | 洗衣服務, 多語言服務人員, 行李寄存, 快速退房, 24 小時前台接待 |
SureStay by Best Western Charlotte Matthews常見問題
在SureStay by Best Western Charlotte Matthews有哪些可用設施？
這裡有頂級設施SureStay by Best Western Charlotte Matthews例如餐厅, 24 小时前台, WiFi, 电梯 .（有些可能需要額外收費）
正常入住和退房時間是SureStay by Best Western Charlotte Matthews？
在SureStay by Best Western Charlotte Matthews的標準入住時間從從 15:00開始最晚退房時間為前 11:00
SureStay by Best Western Charlotte Matthews提供早餐嗎？
是的，SureStay by Best Western Charlotte Matthews提供早餐。但您需要選擇含早餐的房型，如果您預定不含早餐的房型則需額外付費。
What is the star rating of SureStay by Best Western Charlotte Matthews?
SureStay by Best Western Charlotte Matthews is a 3.0-star hotel.
How many floors does SureStay by Best Western Charlotte Matthews have?
SureStay by Best Western Charlotte Matthews has 3 floors.
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更多其他客人的評論SureStay by Best Western Charlotte Matthews
8.0
非常好
來自 62 則評論
清洁度
7.6
客房舒适度
7.8
服务和设施
8.4
排序方式
最相关
偏好設定
查看全部
旅行者評論 SureStay by Best Western Charlotte Matthews
每頁評論數
20
40
热门评论
Dana
休闲
8.0
/10
13 幾週前評論
Expedia Group verified review
The staff here were nice, but the pictures look better than the facility itself. Once I arrived, the outside of the facility was very old and outdated, and once I got inside even more, so my room was clean, again. It just looked very old. I did not have any problems with staffing or anyone there as far as the ambience go. It just wasn’t up to my standards. I personally would not go back.
閱讀更多
junzo
2.0
/10
14 幾週前評論
Expedia Group verified review
トイレの便座をとめるネジが1つないため、便座が留まっているネジを中心に円状に動いた。洗面所のコンセントは電気が来てなくて使えない。
テレビのリモコンも使えず、フロントに言ったら、交換になった。
床の絨毯は、湿った感じ。きもち悪い。
4泊したが、1泊後は、部屋のメイキングをやってなかった。
Laurel
休闲 双人入住
6.0
/10
15 幾週前評論
Expedia Group verified review
Property needs to be updated, properly maintained.
Fernando
休闲 家庭
8.0
/10
17 幾週前評論
Expedia Group verified review
Housekeeping
Marcio
商业 双人入住
10.0
/10
17 幾週前評論
Expedia Group verified review
.
Doriane
朋友和家人
10.0
/10
17 幾週前評論
Hotels.com verified review
Chambre agréable et confortable, le petit déjeuner est correct (gaufres à faire soi-même avec topping, muffins, pain de mie et confiture).
Kimberly
朋友和家人
4.0
/10
19 幾週前評論
Hotels.com verified review
Our stay was so so...the toilet seat was wiggly, the bathroom door had one hinge, several issued keys had to be reset, noice in hallway at 1:30 AM and a girl showed up on our last day with a sheet wrapped around her to reception. She said all of her clothes were taken!!! I gave her some of mine. Other than that the young lady who works breakfast was excellent.
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Jammie Rose
休闲 亲子同住
10.0
/10
19 幾週前評論
Expedia Group verified review
The staffs are accommodaing.
Elizabeth
8.0
/10
19 幾週前評論
Expedia Group verified review
Very clean excellent service
Kenneth
朋友和家人
6.0
/10
21 幾週前評論
Hotels.com verified review
There was a stain on the sheet. The shower was broken. Our room was located next to outside stairs. People would go outside at all times and smoke weed and cigarettes then the smoke would fill our room.
Nancy
休闲 家庭
2.0
/10
21 幾週前評論
Expedia Group verified review
Terrible customer service. Sheets were dirty room smelled shower was disgusting overall I felt uncomfortable to even be inside the room let alone sleep there
McKenzie
休闲
8.0
/10
21 幾週前評論
Expedia Group verified review
I like coming here, it’s affordable, staff are nice and helpful, only few things is the TVs, I hope they change the TVs to smart TVs with apps because it’s a hassle bringing my console and getting everything to work right and I wish I had the ability to use tap to pay because I had a little hassle because one of my cards were disabled so I had to wait for help because they didn’t accept pay but other than that I enjoy my stay everytime
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Linda
朋友和家人
10.0
/10
22 幾週前評論
Hotels.com verified review
Great location, friendly staff, excellent rooms
MWende Denice
休闲
8.0
/10
22 幾週前評論
Expedia Group verified review
Nice place. Rooms need upgrades
Patricia
商务和休闲
10.0
/10
22 幾週前評論
Expedia Group verified review
I enjoyed the rest
Antonio
休闲 亲子同住
2.0
/10
23 幾週前評論
Expedia Group verified review
It was horrible… you get what you pay for, and less… Water pressure was so bad, that we had to take cold showers. The black-out curtains were rotten so a lot of sun passthrough them. The whole hotel smelled like weed. The AC unit in the room was so noisy and loud. The elevator broke twice while we were there. Horrible experience…
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Beem Gleason
休闲 双人入住
8.0
/10
23 幾週前評論
Expedia Group verified review
It was convenient.
ellen
休闲 双人入住
4.0
/10
23 幾週前評論
Expedia Group verified review
We never received maid service. Refrigerator/ freezer was not working. It was needed. Bathtub had rust around drain, couldn’t take a bath. Very disappointed.
Andrew
商业 亲子同住
2.0
/10
23 幾週前評論
Expedia Group verified review
Charge fees for service animals and claim they are allowed. Rude front desk. Horrible dirty rooms.
Jeffrey Pagan
休闲 家庭
8.0
/10
23 幾週前評論
Expedia Group verified review
The locations is great, it has breakfast included and Miss Carmen is super nice and helpful. The front desk is always there, they are nice and attentive. The only issue is the water, is super unstable pressure for the hot water if any, there was a few times when there was not working. Also the elevador is kinda scary since no light working on the board because of “maintenance”.
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每頁評論數
20
40
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8.0
非常好
來自 62 則評論
清洁度
7.6
客房舒适度
7.8
服务和设施
8.4
排序方式
最相关
偏好設定
查看全部
旅行者評論 SureStay by Best Western Charlotte Matthews
每頁評論數
20
40
热门评论
Dana
休闲
8.0
/10
13 幾週前評論
Expedia Group verified review
The staff here were nice, but the pictures look better than the facility itself. Once I arrived, the outside of the facility was very old and outdated, and once I got inside even more, so my room was clean, again. It just looked very old. I did not have any problems with staffing or anyone there as far as the ambience go. It just wasn’t up to my standards. I personally would not go back.
閱讀更多
junzo
2.0
/10
14 幾週前評論
Expedia Group verified review
トイレの便座をとめるネジが1つないため、便座が留まっているネジを中心に円状に動いた。洗面所のコンセントは電気が来てなくて使えない。
テレビのリモコンも使えず、フロントに言ったら、交換になった。
床の絨毯は、湿った感じ。きもち悪い。
4泊したが、1泊後は、部屋のメイキングをやってなかった。
Laurel
休闲 双人入住
6.0
/10
15 幾週前評論
Expedia Group verified review
Property needs to be updated, properly maintained.
Fernando
休闲 家庭
8.0
/10
17 幾週前評論
Expedia Group verified review
Housekeeping
Marcio
商业 双人入住
10.0
/10
17 幾週前評論
Expedia Group verified review
.
Doriane
朋友和家人
10.0
/10
17 幾週前評論
Hotels.com verified review
Chambre agréable et confortable, le petit déjeuner est correct (gaufres à faire soi-même avec topping, muffins, pain de mie et confiture).
Kimberly
朋友和家人
4.0
/10
19 幾週前評論
Hotels.com verified review
Our stay was so so...the toilet seat was wiggly, the bathroom door had one hinge, several issued keys had to be reset, noice in hallway at 1:30 AM and a girl showed up on our last day with a sheet wrapped around her to reception. She said all of her clothes were taken!!! I gave her some of mine. Other than that the young lady who works breakfast was excellent.
閱讀更多
Jammie Rose
休闲 亲子同住
10.0
/10
19 幾週前評論
Expedia Group verified review
The staffs are accommodaing.
Elizabeth
8.0
/10
19 幾週前評論
Expedia Group verified review
Very clean excellent service
Kenneth
朋友和家人
6.0
/10
21 幾週前評論
Hotels.com verified review
There was a stain on the sheet. The shower was broken. Our room was located next to outside stairs. People would go outside at all times and smoke weed and cigarettes then the smoke would fill our room.
Nancy
休闲 家庭
2.0
/10
21 幾週前評論
Expedia Group verified review
Terrible customer service. Sheets were dirty room smelled shower was disgusting overall I felt uncomfortable to even be inside the room let alone sleep there
McKenzie
休闲
8.0
/10
21 幾週前評論
Expedia Group verified review
I like coming here, it’s affordable, staff are nice and helpful, only few things is the TVs, I hope they change the TVs to smart TVs with apps because it’s a hassle bringing my console and getting everything to work right and I wish I had the ability to use tap to pay because I had a little hassle because one of my cards were disabled so I had to wait for help because they didn’t accept pay but other than that I enjoy my stay everytime
閱讀更多
Linda
朋友和家人
10.0
/10
22 幾週前評論
Hotels.com verified review
Great location, friendly staff, excellent rooms
MWende Denice
休闲
8.0
/10
22 幾週前評論
Expedia Group verified review
Nice place. Rooms need upgrades
Patricia
商务和休闲
10.0
/10
22 幾週前評論
Expedia Group verified review
I enjoyed the rest
Antonio
休闲 亲子同住
2.0
/10
23 幾週前評論
Expedia Group verified review
It was horrible… you get what you pay for, and less… Water pressure was so bad, that we had to take cold showers. The black-out curtains were rotten so a lot of sun passthrough them. The whole hotel smelled like weed. The AC unit in the room was so noisy and loud. The elevator broke twice while we were there. Horrible experience…
閱讀更多
Beem Gleason
休闲 双人入住
8.0
/10
23 幾週前評論
Expedia Group verified review
It was convenient.
ellen
休闲 双人入住
4.0
/10
23 幾週前評論
Expedia Group verified review
We never received maid service. Refrigerator/ freezer was not working. It was needed. Bathtub had rust around drain, couldn’t take a bath. Very disappointed.
Andrew
商业 亲子同住
2.0
/10
23 幾週前評論
Expedia Group verified review
Charge fees for service animals and claim they are allowed. Rude front desk. Horrible dirty rooms.
Jeffrey Pagan
休闲 家庭
8.0
/10
23 幾週前評論
Expedia Group verified review
The locations is great, it has breakfast included and Miss Carmen is super nice and helpful. The front desk is always there, they are nice and attentive. The only issue is the water, is super unstable pressure for the hot water if any, there was a few times when there was not working. Also the elevador is kinda scary since no light working on the board because of “maintenance”.
閱讀更多
每頁評論數
20
40