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The Catrina Hotel
Hotels
8.0
/10
Very Good
610 reviews
What Guests Say About Their Stay
Ross
10.0
/ 10
Very clean and modern for an older building. Having heard so many horrible things about San Fransisco over the past 10 years i was surprised that the San Mateo area was as nice as it was.
Catherine
10.0
/ 10
I’ve stayed at the Catrina several times while visiting family in the area. It’s clean, comfortable, affordable and convenient.
Checking in, with someone on video is a wee bit dystopian, but it works.
I recommend grabbing a bite act Heidi’s Pies nearby for some good old fashioned human interaction
Jesus
10.0
/ 10
I was on there one night but it was a great night. Check in was fast and easy (which was great because I was pretty tired). The room was nice and clean. But most importantly, it was quiet. The neighborhood was good. I walked across the street to the Japanese restaurant and got a great meal to go. Plenty of towels and complimentary coffee and water in the room. The bed was great! Lots of pillows (non with the Catrina skull like in the images, which was fine 😉). Definitely staying here again.
In the Area
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2110 S El Camino Real, San Mateo County, California, United States, 94403
Main Facilities
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24-Hour Front Desk
WiFi
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Available Room Types in The Catrina Hotel
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What's around The Catrina Hotel
2110 S El Camino Real, San Mateo County, California, United States, 94403
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Discover More About The Catrina Hotel
Location
Staying at The Catrina Hotel is a good choice when you are visiting San Mateo County.
About The Catrina Hotel
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
The Catrina Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Staying at The Catrina Hotel will surely satisfy you with its great hospitality and affordable price.
All facilities in The Catrina Hotel
Others
Hotel Services
- Express check-in
- Express check-out
- 24-hour Receptionist
- Laundry service
General
- Parking
- Terrace
Public Facilities
- Others
- Smoke-free area
Connectivity
- Free WiFi
Accommodation Policy & General Information in The Catrina Hotel
Important Note
- Pet fee: USD 35 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests. This virtual service hotel offers 24-hour guest support by text or phone.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Available rooms at The Catrina Hotel | 57 |
Number of floors in The Catrina Hotel | 2 |
Another facilities in The Catrina Hotel | Express check-in, Express check-out, 24-hour Receptionist, Laundry service, Parking |
Frequently asked questions about The Catrina Hotel
What are available facilities at The Catrina Hotel?
There are top facilites at The Catrina Hotel such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Catrina Hotel?
The standard check-in time at The Catrina Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of The Catrina Hotel?
The Catrina Hotel has a 2.5-star rating.
How many floors does The Catrina Hotel have?
The Catrina Hotel has 2.
How many rooms are available at The Catrina Hotel?
The Catrina Hotel has 57.
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More Reviews from Other Guests in The Catrina Hotel
Overall Ratings & Reviews The Catrina Hotel
Traveloka (1)
Other sources (609)
8.0
Very Good
From 609 reviews
Cleanliness
8.4
Room Comfort
8.2
Service and Facilites
7.8
Sort by
Most Relevant
Preferences
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Traveller Reviews The Catrina Hotel
Number of reviews per page
20
40
Top reviews
Revanth Varma
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Had a pleasant stay. The staff is very helpful
Emily
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Centrally located
Tina
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Keyless entry was interesting. State of the technology.
Verified traveler
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Convenient virtual check-in/out. Only thing my shower was not draining at all! I'd be showering with feet submerged in dirty water. I asked for that to be fixed twice but nothing happened. Also, the sheets and towels were worn out and dingy looking with stains.
Armando
Leisure
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
.
Juan Diego
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Muy tranquilo
Verified traveler
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Room was clean and comfortable. Check in process was easy enough. However, it is motel style rooms, the hotel isn’t in the best area, there is no staffing and cars were pulling in and out through the evening which made it a little unsettling as I was going to bed
Danielle
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Perfect budget hotel.
Rebecca
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
So far so good! Thank you!
Glenn
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Bed was very comfortable. Hot water tea kettle didn’t work. Keurig also didn’t work. Would have liked 2 chairs. Small donuts were good in the morning.
David
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Do not stay here if you are disabled. I booked a king room with a desk, but needed a shower with a seat. I was told that I would get a queen size bed, but when I got there, was put in a room with a full size bed. Also, there was no desk, so I had to set my laptop up on a credenza, which afforded me no leg room.
My concerns were not addressed.
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Maryfrances
Business
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
I booked this hotel because it was convenient to where I needed to be. I’m very familiar with the area and it appeared to have great reviews. Unfortunately there is no person on site you check in virtually. There is no staff on site that speaks English when you do find someone. There is no elevator. There are no ADA provisions. We had no one service our room the first day the second day there was no hot water. We had to work virtually to get moved to another room that was downstairs and had hot water unfortunately I will never stay here again, even though it is the most convenient to where I need to be
Read More
Casi
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Every time someone got a bed they would hit the sheet metal bed frame and the whole hotel could hear it. Not a good design for a hotel that’s supposed to be quiet.
Tim
Friends and Family
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Really exceeded expectations here. Traditional motel that has been superbly updated and renovated.
OK, so it’s expectation management, but it convenient, v comfortable and spacious.
No food options, but plenty nearby.
Would use again and recommended
Ross
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very clean and modern for an older building. Having heard so many horrible things about San Fransisco over the past 10 years i was surprised that the San Mateo area was as nice as it was.
Jennifer
Leisure Family
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The stay was fine. Bed was pretty comfortable and room is fine. But, the windows have no screens. Location is very good.
Loris
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Staff very friendly and location of the property is so convenient
Nancy
Business and Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Excellent!!
Bhupat
Friends and Family
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
I stayed for 4 days and I cked in late , the next day I was away and when I returned to my room at night , the room was not made sheets were not changed , the used towels were not replaced !! Virtual receptionist said that I have to inform them that I need to service everyday and at night , nothing was there ! Un heard of ! And not a good service
Read More
Eric
Leisure Family
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
No toilet paper and no in person workers to get more from.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews The Catrina Hotel
Traveloka (1)
Other sources (609)
8.0
Very Good
From 609 reviews
Cleanliness
8.4
Room Comfort
8.2
Service and Facilites
7.8
Sort by
Most Relevant
Preferences
See All
Traveller Reviews The Catrina Hotel
Number of reviews per page
20
40
Top reviews
Revanth Varma
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Had a pleasant stay. The staff is very helpful
Emily
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Centrally located
Tina
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Keyless entry was interesting. State of the technology.
Verified traveler
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Convenient virtual check-in/out. Only thing my shower was not draining at all! I'd be showering with feet submerged in dirty water. I asked for that to be fixed twice but nothing happened. Also, the sheets and towels were worn out and dingy looking with stains.
Armando
Leisure
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
.
Juan Diego
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Muy tranquilo
Verified traveler
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Room was clean and comfortable. Check in process was easy enough. However, it is motel style rooms, the hotel isn’t in the best area, there is no staffing and cars were pulling in and out through the evening which made it a little unsettling as I was going to bed
Danielle
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Perfect budget hotel.
Rebecca
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
So far so good! Thank you!
Glenn
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Bed was very comfortable. Hot water tea kettle didn’t work. Keurig also didn’t work. Would have liked 2 chairs. Small donuts were good in the morning.
David
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Do not stay here if you are disabled. I booked a king room with a desk, but needed a shower with a seat. I was told that I would get a queen size bed, but when I got there, was put in a room with a full size bed. Also, there was no desk, so I had to set my laptop up on a credenza, which afforded me no leg room.
My concerns were not addressed.
Read More
Maryfrances
Business
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
I booked this hotel because it was convenient to where I needed to be. I’m very familiar with the area and it appeared to have great reviews. Unfortunately there is no person on site you check in virtually. There is no staff on site that speaks English when you do find someone. There is no elevator. There are no ADA provisions. We had no one service our room the first day the second day there was no hot water. We had to work virtually to get moved to another room that was downstairs and had hot water unfortunately I will never stay here again, even though it is the most convenient to where I need to be
Read More
Casi
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Every time someone got a bed they would hit the sheet metal bed frame and the whole hotel could hear it. Not a good design for a hotel that’s supposed to be quiet.
Tim
Friends and Family
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Really exceeded expectations here. Traditional motel that has been superbly updated and renovated.
OK, so it’s expectation management, but it convenient, v comfortable and spacious.
No food options, but plenty nearby.
Would use again and recommended
Ross
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very clean and modern for an older building. Having heard so many horrible things about San Fransisco over the past 10 years i was surprised that the San Mateo area was as nice as it was.
Jennifer
Leisure Family
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The stay was fine. Bed was pretty comfortable and room is fine. But, the windows have no screens. Location is very good.
Loris
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Staff very friendly and location of the property is so convenient
Nancy
Business and Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Excellent!!
Bhupat
Friends and Family
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
I stayed for 4 days and I cked in late , the next day I was away and when I returned to my room at night , the room was not made sheets were not changed , the used towels were not replaced !! Virtual receptionist said that I have to inform them that I need to service everyday and at night , nothing was there ! Un heard of ! And not a good service
Read More
Eric
Leisure Family
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
No toilet paper and no in person workers to get more from.
Number of reviews per page
20
40