The Chifley Houston Tapestry Collection by Hilton

A

It was very nice and relaxing

I love this place I’m coming back!!! The bar the drinks the service the breakfast the rooms!!!! Omg

Walking distance to major shopping

The room size and layout is wonderful. Love the separate living room and TV, dining table, mini fridge, and very nice espresso machine and pods. Did not care for the fairly loud highway noise, hard and uncomfortable bed, scratchy sheets and towels. It seems to be an older building which has been remodeled with a nice contemporary look, but not so exacting standards in terms of craftsmanship. The bar is very nice. The pool is on the small side and lacked any landscaping. Everyone was very friendly and professional, and provided very nice service.

Overall, my stay was fine, though the room lacked a microwave.

Lovely accommodations. Helpful staff. Quiet environment.

We enjoyed our stay.

The hotel is very modern and uptodate and very, very clean. The staff is very helpful and proactive. This is my second stay at the hotell this year---the last time I had a few issues with self parking related to the gate not lifting when I wanted to exit the parking garage --this time I had zero issues. So the first time most likely was just an unfortunate one time issue.

The property was quiet, clean and very welcoming. The staff was pleasant and every encounter was handled quickly. I would definitely stay here again. My only complaint is that, there was not an iron and ironing board in the room, but when I called down to the front desk, one was brought to me quickly.

Amazing stay!

Awesome and friendly staff

Great place. Plenty of room, comfortable bed and great service. Restaurant is a plus also.

I had nothing but great experiences in this hotel. I will stay here every time I visit Houston. The cleaning staff, the front desk, the wait staff in restaurant, the bartenders, everything was fantastic!

Food was very good and bed very clean and comfortable.

During my recent stay, I encountered several service issues that I believe merit management review. There was no housekeeping service provided in the morning, and no turndown or turnover service was available. I also had repeated difficulty reaching the front desk for assistance. When I requested extra towels and a comforter, no action was taken until I went to the front desk in person, and even then, I was unable to receive a fresh comforter. The front desk attendant informed me there was no microwave available, and the pillows provided caused skin irritation—something I have never experienced at other hotels. While the property itself is beautiful, it was somewhat difficult to locate, even for Houston locals. Unfortunately, the level of service did not reflect the high cost of the stay, and I believe better service could be found at a lower rate nearby. I documented my experience, including several interactions, and would appreciate the opportunity for hotel management to reach out and address these concerns before I share a full public review.

Beautiful hotel

We had such a great experience from check in to valet. Everyone is so welcoming. The room was perfectly cleaned, temperature in the room was great. We ate at Rouse inside the hotel and the atmosphere was very nice. 10/10

The hotel was clean, modern and in a great location

The best hotel ever