The Franklin Hotel Martha's Vineyard

Clean comfortable room. Went in off season but the area seemed nice

I liked everything

Shower didn’t work or was stuck.

The hotel and grounds are great. Located right across from a grocery store and restaurant. Loved that pets were welcome. Definitely will stay again

Great property! Definitely would stay again.

Excellent stay!

Just missed not having small refrigerator

Very homey feel. Right across is an excellent restaurant - Towne.

We loved our stay at the Franklin. We needed a hotel that was pet friendly. This place was perfect.

Very nice. No staff on site except cleaning team. App did not open outside doors.

Clean, new, modern room. Nice self serve kitchen area . Friendly, helpful staff.......STEPHANE and Mgr CARLOS

Had no issues checking in and laying pet fee at the front desk across the street. App worked fine and keycards were ready on the bed. It was no issue with our dogs, parking was also very easy, plenty of spaces and no hassle with passes or entrance gates. Room servicing is request only via text and it was promptly done for us when we did request it. Only negatives I’d say was no water or coffee machines in the room. But grocery store basically across the street and tons of great coffee spots in downtown Edgartown. Will definitely look at this place to stay again, with or without our dogs.

Good spot / value

The place was very clean and updated, 1/2 mile walk to the main town that was nice, restaurants everywhere, rooms are way too small for the price you pay for a night stay. It’s almost impossible to move around in the room that how small they are. We are not big people,

Location was great. The staff was very helpful and accommodating.

Walking distance of downtown Edgartown, clean and quiet, windows can be opened. Only downside was that the app I had to use for obtaining the keycode didn't work with foreign phone numbers. Communication over the phone to get this resolved was very cumbersome. Other than that, a perfect place to stay.

I’ll be back! Perfect stay.

Lovely little hotel with clean comfortable guest rooms, spacious common areas and nice outdoor spaces available. Great option on Martha’s Vineyard.

Great hotel. Check-in and room key is done via your phone...no staff interaction necessary! Walking distance to downtown Edgartown shops and restaurants...also walking distance to Bad Martha's Brewery and Stop & Shop. Church St. bus to Oak Bluffs is only a 5 minute walk away. Directly across the street (hidden in the Edgar Hotel) is a great sports bar!

I came back to the hotel. I tried to get into my room. Both my keys wouldn’t work Electronic. The phone app wouldn't work either. The phone app wouldn’t let me in. I texted the number that I had because they don’t have people here because they’re across the street at the other hotel, the main hotel, I asked if they had turned my keys off because I can’t get in well wouldn’t you know it? The person at the desk on the other side questioning me like I didn’t even belong there this is just so unbelievable. The person said I’m calling the cops. I will have them escort me over there. She doesn’t even know the hotel. She asked me. How did I get inside? If my keys didn’t work the back door doesn’t have an electronic lock so I told her I walked in, she started giving me hard time and I lost it here. I’m tired. I want to get in and Sophie wants to come out. The cops came. They shake their heads. The gal finally gave me a new key. Walked over with the cops and I got in. This is unacceptable and this gal should be fired for treating a customer this way. Everyone else I dealt with was very nice and stuff like this gives you a bad taste in your mouth. They dont have people on the property and the staff apparently doesnt know the property. stay away