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The Thayer Hotel at West Point

酒店
8.8
/10
非常好
496个评论

客人对住宿的评价

Douglas
10.0
/ 10
Excellent property. Great service by front desk. Terrible service at the Zulu deck because they were extremely understaffed on a very busy night. Staff at Zulu were helpful and worked hard but not enough staff so we waited an unacceptable time for both drink and food orders.
查看翻譯
Rodney
10.0
/ 10
Our only complaint was that the restaurant on more than one occasion gave what can be termed as poor service. The evening waitress seemed preoccupied, so she got no tip. Breakfast, we carried paper cups in and they did not offer us coffee. When we complained the girl came and apologized as we were leaving.
查看翻譯
Lewis
10.0
/ 10
Trader stayed very much.The rooftop bar was wonderful.Staff was excellent.Looking forward to coming back again
查看翻譯
在該地區
查看地圖
674 Thayer Road, Orange County, New York State, United States, 10996

主要設施

查看更多
24 小时前台
WiFi
电梯
Staying at The Thayer Hotel at West Point is a good choice when you are visiting Orange County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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The Thayer Hotel at West Point周圍有什麼

674 Thayer Road, Orange County, New York State, United States, 10996
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其他 The Thayer Hotel at West Point
其他 2 The Thayer Hotel at West Point

了解更多關於The Thayer Hotel at West Point

Location


Staying at The Thayer Hotel at West Point is a good choice when you are visiting Orange County.

About The Thayer Hotel at West Point

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Thayer Hotel at West Point is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, The Thayer Hotel at West Point is the right place to stay.

The Thayer Hotel at West Point所有設施

其他 The Thayer Hotel at West Point
其他

公共設施

  • 其他
  • 無菸區
  • 電梯

飯店服務

  • 行李寄存
  • 24 小時前台接待
  • 婚禮服務

商務設施

  • 會議設施
  • 會議室
  • 電腦工作站

連接性

  • 免費 WiFi

一般的

  • 陽台

The Thayer Hotel at West Point住宿政策及一般資訊

重要提示
  • An in-room refrigerator is available for an additional fee
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 25.99 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room coffee
  • Phone calls
  • Valet parking

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a smoke detector, a security system, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • All guests 16 years of age and older must provide a valid photo identification.

Guests will receive smart lock details. For any questions, please contact the property using the information on the booking confirmation. This property does not accept American Express credit cards as a method of payment.

Hotel only accepts guests with minimum age of 18

入住/退房時間

入住：
從 16:00
退房
前 11:00
酒店政策尚未公佈。

一般資訊

熱門設施
24 小时前台, WiFi, 电梯
入住/退房時間
从 16:00 - 到 11:00
The Thayer Hotel at West Point的可用房間
151
另一設施在The Thayer Hotel at West Point
其他, 無菸區, 電梯, 行李寄存, 24 小時前台接待

The Thayer Hotel at West Point常見問題

在The Thayer Hotel at West Point有哪些可用設施？
這裡有頂級設施The Thayer Hotel at West Point例如 24 小时前台, WiFi, 电梯 .（有些可能需要額外收費）
正常入住和退房時間是The Thayer Hotel at West Point？
在The Thayer Hotel at West Point的標準入住時間從從 16:00開始最晚退房時間為前 11:00
What is the star rating of The Thayer Hotel at West Point?
The Thayer Hotel at West Point is a 3.5-star hotel.
How many rooms are available at The Thayer Hotel at West Point?
The Thayer Hotel at West Point has 151 rooms in total.
Does The Thayer Hotel at West Point provide parking?
Yes, The Thayer Hotel at West Point provides parking. Please confirm details directly with the hotel.
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更多其他客人的評論The Thayer Hotel at West Point

整體評分與評論 The Thayer Hotel at West Point

其他来源 (496)
8.8
非常好
來自 496 則評論
清洁度

9.4

客房舒适度

9.0

地点

9.2

服务和设施

9.0

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 The Thayer Hotel at West Point

每頁評論數
20
40
热门评论
Johanna
icon-朋友和家人
朋友和家人
4.0
/10
13 幾週前評論

Hotels.com verified review

Beautiful hotel— clean and comfortable. Loved being on the Hudson and Westpoint. When I checked in and let them know that we might not be able to stay the second night— they told me sorry and that I would need to discuss this with hotels.com as they booked the room. I was charged for two nights after leaving unexpectedly the second day— told me to contact hotels.com as they could do nothing. Contacted Hotels.com who said they had to reach out the Thayer who then said no refund and then after I called Thayer they said no one was able to make the decision until Monday — confused with the actions of the manager -left a message with the reservation office person and have yet to hear and it’s Monday night. Hotels.com has communicated twice with me to let me know the Thayer has yet to respond. Poor service and communication. Westpoint is amazing but Thayer is way overrated.
閱讀更多
Ralph
icon-朋友和家人
朋友和家人
8.0
/10
13 幾週前評論

Hotels.com verified review

Train whitsle woke us up every 2 hrs overnight; Had riverview room;
Douglas
icon-休闲 家庭
休闲 家庭
10.0
/10
14 幾週前評論

Expedia Group verified review

Excellent property. Great service by front desk. Terrible service at the Zulu deck because they were extremely understaffed on a very busy night. Staff at Zulu were helpful and worked hard but not enough staff so we waited an unacceptable time for both drink and food orders.
Patricia A.
icon-休闲 家庭
休闲 家庭
10.0
/10
14 幾週前評論

Expedia Group verified review

Room was ready early! Great service!
Derek
8.0
/10
14 幾週前評論

Expedia Group verified review

good stay
Patrick
8.0
/10
14 幾週前評論

Expedia Group verified review

Service in the restaurant was slow...food was good.
LAWRENCE
10.0
/10
16 幾週前評論

Expedia Group verified review

Historic hotel, with views of the Hudson from many rooms
Richard
10.0
/10
16 幾週前評論

Expedia Group verified review

Sights to see.
Rodney
icon-休闲
休闲
10.0
/10
16 幾週前評論

Expedia Group verified review

Our only complaint was that the restaurant on more than one occasion gave what can be termed as poor service. The evening waitress seemed preoccupied, so she got no tip. Breakfast, we carried paper cups in and they did not offer us coffee. When we complained the girl came and apologized as we were leaving.
John
icon-休闲 双人入住
休闲 双人入住
8.0
/10
17 幾週前評論

Expedia Group verified review

Overall good but lighting in room was too dim
Pat
6.0
/10
17 幾週前評論

Expedia Group verified review

Historic hotel- needs updating Staff just ok Outdoor roof top dining was terrible- wicker chairs all broken, quality of the food was poor, the music was intolerable.
Stephen
10.0
/10
18 幾週前評論

Expedia Group verified review

Great coffee, great staff, excellent food
Jennifer
icon-朋友和家人
朋友和家人
6.0
/10
18 幾週前評論

Hotels.com verified review

My son and I stayed here while we were on a visit at Westpoint. We were very excited as the hotel is marketed as very high end. Parts of the hotel is indeed high end but the important aspects are not. The room does not come standard with a mini fridge, which I have never seen before. It is an additional charge to have one placed in your room. The AC in the room was VERY loud and old and leaked on the rug in the room. There is also a freight train line right next to the hotel and a freight will run through ALL night long and blows its whistle each time. The restaurant service in all three restaurants in the hotel was stellar. The people working there were so kind and friendly but the food was not worth the high prices. Then, upon checkout, there was an additional $25 service charge for each night that I was not aware of as I paid in full before arriving. I would not choose to stay at the Thayer Hotel again.
閱讀更多
Hildagard
icon-休闲 家庭
休闲 家庭
6.0
/10
19 幾週前評論

Expedia Group verified review

The hotel is beautiful and rich in history. Rooms are clean and comfortable. Front desk staff are friendly and welcoming. However, mixed feelings with the restaurants staff. Some were friendly and others were not helpful and knowledgeable. Restaurant servers seemed to be unsure with military discounts. I was given 3 different percentages from 3 of their dining options. It clearly states on their website the percentage, but it doesn’t specify if it’s for the entire bill or per military members. That’s where the confusion lies. 2 out 3 dining options honored the military discount on the entire bill, where one server in another restaurant was not consistent. He was rude about the situation. In my opinion, management needs to review with the staff on policy so there won’t be future miscommunication.
閱讀更多
Richard
10.0
/10
20 幾週前評論

Expedia Group verified review

Convenient stay for West Point function. Valet parking was excellent!
ELLEN
icon-休闲 家庭
休闲 家庭
10.0
/10
20 幾週前評論

Expedia Group verified review

Room was small but nice and very comfortable. The food was excellent.
Lewis
icon-休闲 家庭
休闲 家庭
10.0
/10
20 幾週前評論

Expedia Group verified review

Trader stayed very much.The rooftop bar was wonderful.Staff was excellent.Looking forward to coming back again
Russell
10.0
/10
20 幾週前評論

Expedia Group verified review

Westpoint is a beautiful place.
Robert
icon-休闲 家庭
休闲 家庭
10.0
/10
21 幾週前評論

Expedia Group verified review

The hotel is like a castle, very beautiful and the restaurant onsite is great as well.
Julie
icon-休闲 双人入住
休闲 双人入住
10.0
/10
21 幾週前評論

Expedia Group verified review

Perfect for a visit to West Point.
每頁評論數
20
40

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整體評分與評論 The Thayer Hotel at West Point

其他来源 (496)
8.8
非常好
來自 496 則評論
清洁度

9.4

客房舒适度

9.0

地点

9.2

服务和设施

9.0

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 The Thayer Hotel at West Point

每頁評論數
20
40
热门评论
Johanna
icon-朋友和家人
朋友和家人
4.0
/10
13 幾週前評論

Hotels.com verified review

Beautiful hotel— clean and comfortable. Loved being on the Hudson and Westpoint. When I checked in and let them know that we might not be able to stay the second night— they told me sorry and that I would need to discuss this with hotels.com as they booked the room. I was charged for two nights after leaving unexpectedly the second day— told me to contact hotels.com as they could do nothing. Contacted Hotels.com who said they had to reach out the Thayer who then said no refund and then after I called Thayer they said no one was able to make the decision until Monday — confused with the actions of the manager -left a message with the reservation office person and have yet to hear and it’s Monday night. Hotels.com has communicated twice with me to let me know the Thayer has yet to respond. Poor service and communication. Westpoint is amazing but Thayer is way overrated.
閱讀更多
Ralph
icon-朋友和家人
朋友和家人
8.0
/10
13 幾週前評論

Hotels.com verified review

Train whitsle woke us up every 2 hrs overnight; Had riverview room;
Douglas
icon-休闲 家庭
休闲 家庭
10.0
/10
14 幾週前評論

Expedia Group verified review

Excellent property. Great service by front desk. Terrible service at the Zulu deck because they were extremely understaffed on a very busy night. Staff at Zulu were helpful and worked hard but not enough staff so we waited an unacceptable time for both drink and food orders.
Patricia A.
icon-休闲 家庭
休闲 家庭
10.0
/10
14 幾週前評論

Expedia Group verified review

Room was ready early! Great service!
Derek
8.0
/10
14 幾週前評論

Expedia Group verified review

good stay
Patrick
8.0
/10
14 幾週前評論

Expedia Group verified review

Service in the restaurant was slow...food was good.
LAWRENCE
10.0
/10
16 幾週前評論

Expedia Group verified review

Historic hotel, with views of the Hudson from many rooms
Richard
10.0
/10
16 幾週前評論

Expedia Group verified review

Sights to see.
Rodney
icon-休闲
休闲
10.0
/10
16 幾週前評論

Expedia Group verified review

Our only complaint was that the restaurant on more than one occasion gave what can be termed as poor service. The evening waitress seemed preoccupied, so she got no tip. Breakfast, we carried paper cups in and they did not offer us coffee. When we complained the girl came and apologized as we were leaving.
John
icon-休闲 双人入住
休闲 双人入住
8.0
/10
17 幾週前評論

Expedia Group verified review

Overall good but lighting in room was too dim
Pat
6.0
/10
17 幾週前評論

Expedia Group verified review

Historic hotel- needs updating Staff just ok Outdoor roof top dining was terrible- wicker chairs all broken, quality of the food was poor, the music was intolerable.
Stephen
10.0
/10
18 幾週前評論

Expedia Group verified review

Great coffee, great staff, excellent food
Jennifer
icon-朋友和家人
朋友和家人
6.0
/10
18 幾週前評論

Hotels.com verified review

My son and I stayed here while we were on a visit at Westpoint. We were very excited as the hotel is marketed as very high end. Parts of the hotel is indeed high end but the important aspects are not. The room does not come standard with a mini fridge, which I have never seen before. It is an additional charge to have one placed in your room. The AC in the room was VERY loud and old and leaked on the rug in the room. There is also a freight train line right next to the hotel and a freight will run through ALL night long and blows its whistle each time. The restaurant service in all three restaurants in the hotel was stellar. The people working there were so kind and friendly but the food was not worth the high prices. Then, upon checkout, there was an additional $25 service charge for each night that I was not aware of as I paid in full before arriving. I would not choose to stay at the Thayer Hotel again.
閱讀更多
Hildagard
icon-休闲 家庭
休闲 家庭
6.0
/10
19 幾週前評論

Expedia Group verified review

The hotel is beautiful and rich in history. Rooms are clean and comfortable. Front desk staff are friendly and welcoming. However, mixed feelings with the restaurants staff. Some were friendly and others were not helpful and knowledgeable. Restaurant servers seemed to be unsure with military discounts. I was given 3 different percentages from 3 of their dining options. It clearly states on their website the percentage, but it doesn’t specify if it’s for the entire bill or per military members. That’s where the confusion lies. 2 out 3 dining options honored the military discount on the entire bill, where one server in another restaurant was not consistent. He was rude about the situation. In my opinion, management needs to review with the staff on policy so there won’t be future miscommunication.
閱讀更多
Richard
10.0
/10
20 幾週前評論

Expedia Group verified review

Convenient stay for West Point function. Valet parking was excellent!
ELLEN
icon-休闲 家庭
休闲 家庭
10.0
/10
20 幾週前評論

Expedia Group verified review

Room was small but nice and very comfortable. The food was excellent.
Lewis
icon-休闲 家庭
休闲 家庭
10.0
/10
20 幾週前評論

Expedia Group verified review

Trader stayed very much.The rooftop bar was wonderful.Staff was excellent.Looking forward to coming back again
Russell
10.0
/10
20 幾週前評論

Expedia Group verified review

Westpoint is a beautiful place.
Robert
icon-休闲 家庭
休闲 家庭
10.0
/10
21 幾週前評論

Expedia Group verified review

The hotel is like a castle, very beautiful and the restaurant onsite is great as well.
Julie
icon-休闲 双人入住
休闲 双人入住
10.0
/10
21 幾週前評論

Expedia Group verified review

Perfect for a visit to West Point.
每頁評論數
20
40