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The Windsor Suites
Hotels
8.6
/10
Very Good
1,478 reviews
What Guests Say About Their Stay
Peter
10.0
/ 10
Location was very central to most tourist attractions, staff were friendly and helpful. Apartment had everything you could need for a trip away, & free drinking water & ice was most welcome in the hot weather. Smart, clean accommodation with large comfortable bed, would definitely stay here again.
Natalie
10.0
/ 10
Every was pleasantvck3ab abd conve8. Front desk was awesone. Attentive and friendly
Marsha
10.0
/ 10
Bathroom toilet didn't work and windsor gave us a 50% credit on room cost and free parking
In the Area
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1700 Ben Franklin Pkwy, Philadelphia County, Pennsylvania, United States, 19103
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in The Windsor Suites
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The Windsor Suites Address: Map & Location
1700 Ben Franklin Pkwy, Philadelphia County, Pennsylvania, United States, 19103
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Discover More About The Windsor Suites
Location
The Windsor Suites is located in area / city Philadelphia County.
About The Windsor Suites
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Windsor Suites exclusively for you.
The Windsor Suites is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at The Windsor Suites.
All facilities in The Windsor Suites
Others
Hotel Services
- Laundry service
- Tours
- Luggage storage
- Express check-out
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
Things to Do
- Beach umbrella
- Library
- Outdoor pool
- Pool sun loungers
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Elevator
Business Facilities
- Meeting facilities
- Conference room
- Conference rooms
- Computer station
Transportation
- Bus/truck parking
- Valet parking (surcharge)
Food and Drinks
- Bar
- Breakfast
General
- Banquet
- Parking
Connectivity
- Free WiFi
In-room Facilities
- TV
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Windsor Suites
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 15 for children
- Covered valet parking fee: USD 55 per night (in/out privileges)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 250.00 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Prepaid debit cards are not accepted for any bookings or onsite payments
- Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
16:00 - 23:30
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - 23:30 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Windsor Suites | 171 |
Number of floors in The Windsor Suites | 24 |
Another facilities in The Windsor Suites | Laundry service, Tours, Luggage storage, Express check-out, Porter |
Frequently asked question in The Windsor Suites
What are available facilities at The Windsor Suites?
There are top facilites at The Windsor Suites such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at The Windsor Suites?
Check-in time at The Windsor Suites is staring from 16:00 - 23:30 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does The Windsor Suites provide breakfast?
Yes, The Windsor Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of The Windsor Suites?
The Windsor Suites is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does The Windsor Suites have?
The Windsor Suites has 24 floors.
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More Reviews from Other Guests in The Windsor Suites
Overall Ratings & Reviews The Windsor Suites
Traveloka (2)
Other sources (1,476)
8.6
Very Good
From 1,476 reviews
Cleanliness
8.8
Room Comfort
8.8
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Windsor Suites
Number of reviews per page
20
40
Top reviews
Peter
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Location was very central to most tourist attractions, staff were friendly and helpful. Apartment had everything you could need for a trip away, & free drinking water & ice was most welcome in the hot weather. Smart, clean accommodation with large comfortable bed, would definitely stay here again.
Natalie
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
1
Nyesha
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Parking is too expensive
The pool is suppose to have a warmer
Jairus Joseph
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The Skyline Suites provide stunning views of the city.
Andra
Leisure
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Convenient to events over two days. Easy ride to the train station. The Asian restaurant on the first floor was courteous and the food looked great.
Brittney
Friends and Family
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Everyone was super friendly! The hotel itself was great! The only complaint, and not really even a complaint, is that it took 40 minutes to get our car from the valet. We were late to our event by about 10 minutes. Maybe that’s on us for not being familiar with a lot of valet services but I did hear others who lived there state that it was a ridiculously long wait.
Read More
Brianna
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The staff was very nice and helpful! Would stay here again
Natalie
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Every was pleasantvck3ab abd conve8. Front desk was awesone. Attentive and friendly
Verified traveler
2.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
did not
Ron
Leisure
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The hotel isn’t the worst, but based on the glowing reviews, I expected more. Staff were friendly and check-in/out was smooth, but the facilities left a lot to be desired. Both the pool and gym are much smaller than the photos suggest—especially the gym, which was misleading. The free weights are crammed into a corner with space for just one person. A simple fix would be putting them where the treadmills are and vice versa, but the bigger issue is that the entire floor is shared with the pool and a club lounge that’s off-limits to the majority of people. I get that it’s likely for convenience or profit, but cramming everything onto one floor limits usable space. For a hotel this size, it just doesn’t work.
The pool itself was disappointing—too hot, too small, and likely not serviced as often as it should be. Everyone joked that it felt cooler outside the pool than in it—and it was 90 degrees out, so that says a lot. The elevators were just as frustrating: small, slow, and crowded. Even the staff admitted how bad they are.
The rooms are noisy. Whether it's the traffic outside, the A/C, or fridge, something is bound to wake you up. Adding insult to injury, parking for two nights cost as much as one night’s stay—definitely not included or discounted for guests. Oh and there's no free breakfast, not even continental. So while it technically offers everything a 4-star hotel should, it simply doesn’t deliver on any one of them.
Read More
Jonathan
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
All went well and I enjoyed my stay. The staff were kind and helpful.
Craig
Leisure
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
24/7 snacks wasn't available late night. Pool could be open later. Everyone I encountered was awesome. Check on to check out.
Michael
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Everything was amazing!
Andrice
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great
Marsha
Business Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Bathroom toilet didn't work and windsor gave us a 50% credit on room cost and free parking
Juan
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great place
Lacey
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
For our room to have been a suite, I think it could’ve been maintained better. Flushing the toilet was very loud. Water backed up in the tub while showering. Main door very loud to open from the outside. A/c didn’t blow much cold air. Vents were not dusted. Detectors were not properly sealed to the wall. Bed only had layers of sheets. My husband and I do not do frequent hotel stays. With this visit, we were reminded why we don’t. Convienent, but not necessarily worth it. We were charged $55 for parking and we didn’t stay 24 hours.
Read More
Michele
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great location and nice facility. I will stay again if i go back to the area.
Tiffany
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I always stay at this hotel. The balcony suites are the best. The tub had some rest around the drain which isnt a good quality but should be a quick fix.
Michael
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The room was clean and spacious. Beautiful view from the balcony. The lobby staff were extremely helpful and friendly! Would definitely stay on my next trip to Philly!
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews The Windsor Suites
Traveloka (2)
Other sources (1,476)
8.6
Very Good
From 1,476 reviews
Cleanliness
8.8
Room Comfort
8.8
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Windsor Suites
Number of reviews per page
20
40
Top reviews
Peter
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Location was very central to most tourist attractions, staff were friendly and helpful. Apartment had everything you could need for a trip away, & free drinking water & ice was most welcome in the hot weather. Smart, clean accommodation with large comfortable bed, would definitely stay here again.
Natalie
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
1
Nyesha
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Parking is too expensive
The pool is suppose to have a warmer
Jairus Joseph
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The Skyline Suites provide stunning views of the city.
Andra
Leisure
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Convenient to events over two days. Easy ride to the train station. The Asian restaurant on the first floor was courteous and the food looked great.
Brittney
Friends and Family
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Everyone was super friendly! The hotel itself was great! The only complaint, and not really even a complaint, is that it took 40 minutes to get our car from the valet. We were late to our event by about 10 minutes. Maybe that’s on us for not being familiar with a lot of valet services but I did hear others who lived there state that it was a ridiculously long wait.
Read More
Brianna
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The staff was very nice and helpful! Would stay here again
Natalie
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Every was pleasantvck3ab abd conve8. Front desk was awesone. Attentive and friendly
Verified traveler
2.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
did not
Ron
Leisure
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The hotel isn’t the worst, but based on the glowing reviews, I expected more. Staff were friendly and check-in/out was smooth, but the facilities left a lot to be desired. Both the pool and gym are much smaller than the photos suggest—especially the gym, which was misleading. The free weights are crammed into a corner with space for just one person. A simple fix would be putting them where the treadmills are and vice versa, but the bigger issue is that the entire floor is shared with the pool and a club lounge that’s off-limits to the majority of people. I get that it’s likely for convenience or profit, but cramming everything onto one floor limits usable space. For a hotel this size, it just doesn’t work.
The pool itself was disappointing—too hot, too small, and likely not serviced as often as it should be. Everyone joked that it felt cooler outside the pool than in it—and it was 90 degrees out, so that says a lot. The elevators were just as frustrating: small, slow, and crowded. Even the staff admitted how bad they are.
The rooms are noisy. Whether it's the traffic outside, the A/C, or fridge, something is bound to wake you up. Adding insult to injury, parking for two nights cost as much as one night’s stay—definitely not included or discounted for guests. Oh and there's no free breakfast, not even continental. So while it technically offers everything a 4-star hotel should, it simply doesn’t deliver on any one of them.
Read More
Jonathan
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
All went well and I enjoyed my stay. The staff were kind and helpful.
Craig
Leisure
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
24/7 snacks wasn't available late night. Pool could be open later. Everyone I encountered was awesome. Check on to check out.
Michael
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Everything was amazing!
Andrice
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great
Marsha
Business Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Bathroom toilet didn't work and windsor gave us a 50% credit on room cost and free parking
Juan
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great place
Lacey
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
For our room to have been a suite, I think it could’ve been maintained better. Flushing the toilet was very loud. Water backed up in the tub while showering. Main door very loud to open from the outside. A/c didn’t blow much cold air. Vents were not dusted. Detectors were not properly sealed to the wall. Bed only had layers of sheets. My husband and I do not do frequent hotel stays. With this visit, we were reminded why we don’t. Convienent, but not necessarily worth it. We were charged $55 for parking and we didn’t stay 24 hours.
Read More
Michele
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great location and nice facility. I will stay again if i go back to the area.
Tiffany
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I always stay at this hotel. The balcony suites are the best. The tub had some rest around the drain which isnt a good quality but should be a quick fix.
Michael
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The room was clean and spacious. Beautiful view from the balcony. The lobby staff were extremely helpful and friendly! Would definitely stay on my next trip to Philly!
Number of reviews per page
20
40