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The Woodlands
Hotels
8.0
/10
Very Good
896 reviews
What Guests Say About Their Stay
Ilia
10.0
/ 10
Hotel staff were extremely knowledgeable, cordial and friendly which made our stay even more pleasant. The whole decor was beautiful and homey. Loved my stay
Susan
10.0
/ 10
Always enjoy myself at the woodlands. They accidently charged me for the stay even though i paid through expedia and caught it before i did. It was reversed before i checked out. They called to say my room was ready early. Great service!!!!
Nelson
10.0
/ 10
Everything is perfect at this place the food the service the club. But the pools and spas URGENTLY NEED AN UPGRADE. The smell of mildew is strong and there is a mysterious pipe pouring water in to the pool
In the Area
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1073 Highway 315, Luzerne County, Pennsylvania, United States, 18702
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in The Woodlands
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Per room per night (excl. taxes & fees)
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What's around The Woodlands
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1073 Highway 315, Luzerne County, Pennsylvania, United States, 18702
Discover More About The Woodlands
Location
The Woodlands is located in area / city Luzerne County.
About The Woodlands
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Woodlands exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at The Woodlands.
All facilities in The Woodlands
Others
Things to Do
- Shops
- Casino
- Spa
- Garden
- Outdoor pool
- Pool sun loungers
General
- Smoking area
- Banquet
- Ballroom
- Reception hall
- Parking
- Terrace
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Restaurant
- Safety deposit box
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Wedding service
- Luggage storage
- 24-hour Receptionist
Business Facilities
- Meeting facilities
- Conference room
- Conference center
- Meeting rooms
- Conference rooms
- Computer station
Food and Drinks
- Bar
- Breakfast
- Nightclub
- Snack bar
Nearby Facilities
- Souvenir shop
- Hair salon
- ATM/Banking
Transportation
- Bus/truck parking
- Casino shuttle
Connectivity
- Free WiFi
In-room Facilities
- TV
Accommodation Policy & General Information in The Woodlands
Important Note
- Pet fee: USD 30 per accommodation, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: USD 10.0 per night
- Rollaway bed fee: USD 10 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Resort fee: USD 5 per accommodation, per night
- Airport shuttle
- Health club access
- Housekeeping
- In-room coffee
- Laundry facilities
- Phone calls
- Pool access
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 21 years old
- This property accepts credit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Woodlands | 150 |
Number of floors in The Woodlands | 9 |
Another facilities in The Woodlands | Shops, Casino, Spa, Garden, Outdoor pool |
Frequently asked question in The Woodlands
What are available facilities at The Woodlands?
There are top facilites at The Woodlands such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Woodlands?
The standard check-in time at The Woodlands is starting from From 16:00 while the latest check-out time is at Before 11:00
Does The Woodlands provide breakfast?
Yes, The Woodlands provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Woodlands
Other sources (896)
8.0
Very Good
From 896 reviews
Cleanliness
8.2
Room Comfort
8.2
Service and Facilites
8.4
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Traveler Reviews The Woodlands
Number of reviews per page
20
40
Top reviews
Marybeth
Leisure
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The poor lighting disguised the dirty floor marginally well, as did the half window with the upper half providing a great view of the parking lot. It wasn’t until headlights shone in that I really was able to see the gross gunk on the windows.
Requested a quiet room and placed adjacent to nightclub. Drunken bar-closers banged on door at 2:10 am looking for room party, returning at 2:15. Calls to front desk were unanswered.
Vending machine was almost empty.
Clearly the “do not disturb” sign didn’t work against the bar patrons. Likewise, the “please make up this room” sign was also ineffective as housekeeping did not clean the room or make the bed during my stay.
That is, until 8:30 am of my checkout morning when, despite the DND sign, housekeeping began to enter while I was still sleeping without knocking.
NOTE: There is no way to lock the door from inside.
Housekeeping returned less than an hour later (9:15) inform me I was supposed to check out (which was 11). I told them I would remove the sign when I left and to stop trying to come in. They didn’t like that.
This room was horrifically overpriced for a sub ground level.
Good notes: The Asian restaurant was delicious. The coffee shop was fantastic also (be sure to request voucher - front desk neglected to provide mine) and the young woman at the desk when I checked out was darling. I don’t blame the lousy service or management on her - she wasn’t there at any other time.
Absolutely not returning. Ever.
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Coredrees
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Everything was awesome
Emily
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Clean/comfortable
Jaclyn
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This location was convenient to attend an event at the Mohegan Arena at Casey Plaza. Staff was very nice. The only problem we encountered was not having any hot water for showers the next morning
Cesar
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Never used again this place
Michael
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice place with lots of options at the hotel
Kathleen
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The property was completely unprepared for guests. The pool and area near it was closed off to guests. Even the dryer in their laundry room was out of order. The guests were rowdy/noisy which made it hard to sleep. When we got to the room they didn't even have a shower curtain hung and only had 1 towel and wash cloth. I would recommend people avoid this and stay elsewhere!
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Milagros
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Nice
Danielle
Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The toilet was broke we had to do something with the handle for it to flush they there was make up stains on the sheets and the tv was the size of a phone
Latoya
Business
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Amazing free breakfast is the same as weekends
Alexis
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Parking lot was one way in one way out. People staying there as well were nice and friendly food was good at the restaurant. And close to other food places that are open after 1am
Gustavo
Business
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
This hotel was in a better shape, condition in the past. It looks poor, old, and they have a lot of closed areas (pool, fitness). It is getting worse.
Kimberly
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Not a great off-season pick for 4.5 hr drive. While we think it would be a great place for a wedding/banquet/large crowd event it lacked in providing for hotel guests. Anyone can walk-in to the hotel at late hours as we evidenced by entering without use of our hotel key. Tight front parking lot. Breakfast was ok and at least they ask for your voucher to show you’re a guest and greet you warmly. Tables are uneven and dumped our liquids upon sitting but they sparingly put out napkins. We were so excited to have a wood-fired pizza option but had been told upon arrival that not serving as staff left in mid-shift. Never saw Shoguns serving either. So we chose not to even try next night. Felt snookered as pics of indoor pool made us choose but nothing updated online to say so an electrical issue to close which we’re sure they knew well before our arrival. We had a sink that doused your whole front & floor trying to just brush your teeth. There is no place to set anything down flat there either. We found 4 millipedes on walls and 1 giant carpenter ant on bed..eww! Bed was thin and something in my pillow poked my finger to draw blood. Housekeeping was directly across from our room when we left at 1pm yet no acknowledgment or smile and so our rooms remained undone. It has so much potential but much to repair or update., leaking water in the middle of a walkway to breakfast but no way aging mom could’ve managed. Woodsy courtyard overlooking the rushing waters best.
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James
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Hotel is old and tired. When we were there neither pool was open and neither was the exercise room or outdoor bar.
Kim
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The Hibachi was wonderful, the staff was very nice. Unfortunately, the pool was closed (even though we called ahead to check that it was open), it was not handicapped accessible (I use crutches), and it was extremely noisy until 2 or 3 in the morning.
Jamie
Friends and Family
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
We have been staying at the Woodlands for 15 plus years. This was the first time our room overlooked the back parking lot. We didnt get much sleep due to drink people yelling in the parking lot all hours of the night. Plus loud people rinning up and down the hallway. I understand there is a night club and bar in the hotel but we were exhausted the next day from little sleep.
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Thomas
Leisure Family
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Restaurants were understaffed and not run well. No plates offered for sushi, no menu or food offered at the bar. - everyone was on their phones- or engaged for a saturday night.
Felix Manuel
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It’s a nice place
Tyshawn
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
A pool area was horrible it smelled mildew it needs to be redone
Justyna
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Not good smelly
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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