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University Plaza Hotel and Convention Center Springfield
Hotels
7.6
/10
Pleasant
897 reviews
What Guests Say About Their Stay
Floyd
10.0
/ 10
The man who checked my family in was absolutely great.
He was also the person who gave us towels when we asked at front desk.
My wife stated that it seems as if he loved his job.
Teheava
10.0
/ 10
The property was great with great service but my check in was for the desk instead of the current date and everything was sold that was a very bad experience with Expedia
Michael
10.0
/ 10
We stayed 2 nights for the MU Soccer ID Camp. Great location with walking proximity to the university. Friendly and helpful staff. Restaurant food quality and service were excellent for breakfast, lunch, and dinner. Our room was clean and fresh. Highly recommend.
In the Area
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333 S John Q Hammons Pkwy, Greene County, Missouri, United States, 65806
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
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Available Room Types in University Plaza Hotel and Convention Center Springfield
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University Plaza Hotel and Convention Center Springfield Address: Map & Location
333 S John Q Hammons Pkwy, Greene County, Missouri, United States, 65806
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Location
University Plaza Hotel and Convention Center Springfield is located in area / city Greene County.
About University Plaza Hotel and Convention Center Springfield
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from University Plaza Hotel and Convention Center Springfield exclusively for you.
With all facilities offered, University Plaza Hotel and Convention Center Springfield is the right place to stay.
All facilities in University Plaza Hotel and Convention Center Springfield
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee shop
- Elevator
Hotel Services
- Laundry service
- Newspaper in lobby
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
Business Facilities
- Meeting facilities
- Business center
- Conference center
- Conference rooms
- Computer station
- Conference room
Things to Do
- Shops
- Romantic proposal packages
- Outdoor pool
- Indoor pool
General
- Parking
- Banquet
- Parking (surcharge)
- Terrace
Food and Drinks
- Bar
- Breakfast
Nearby Facilities
- Souvenir shop
- ATM/Banking
Transportation
- Bus/truck parking
In-room Facilities
- TV
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in University Plaza Hotel and Convention Center Springfield
Important Note
- Fee for buffet breakfast: approximately USD 15.00 for adults and USD 7.50 for children
- Uncovered self parking fee: USD 10 per day (in/out privileges)
- Pet fee: USD 100 per accommodation, per stay (maximum USD 100.00 per stay) plus USD 100.00 one-time cleaning fee
- Service animals are exempt from fees
- Late check-out fee: USD 25.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 75.00 per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator |
Check-In / Check-Out Time | From 16:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at University Plaza Hotel and Convention Center Springfield | 267 |
Number of floors in University Plaza Hotel and Convention Center Springfield | 9 |
Another facilities in University Plaza Hotel and Convention Center Springfield | Others, Smoke-free area, Safety deposit box, Coffee shop, Laundry service |
Frequently asked question in University Plaza Hotel and Convention Center Springfield
What are available facilities at University Plaza Hotel and Convention Center Springfield?
There are top facilites at University Plaza Hotel and Convention Center Springfield such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)
What Time is Check In & Check Out at University Plaza Hotel and Convention Center Springfield?
Check-in time at University Plaza Hotel and Convention Center Springfield is staring from From 16:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does University Plaza Hotel and Convention Center Springfield provide breakfast?
Yes, University Plaza Hotel and Convention Center Springfield provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of University Plaza Hotel and Convention Center Springfield?
University Plaza Hotel and Convention Center Springfield is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does University Plaza Hotel and Convention Center Springfield have?
University Plaza Hotel and Convention Center Springfield has 9 floors.
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More Reviews from Other Guests in University Plaza Hotel and Convention Center Springfield
Other sources (897)
7.6
Pleasant
From 897 reviews
Cleanliness
7.8
Room Comfort
7.8
Service and Facilites
8.0
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Traveler Reviews University Plaza Hotel and Convention Center Springfield
Number of reviews per page
20
40
Top reviews
Lee
Business
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
no fridge or microwave got charged a random $26 after the stay.
Floyd
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The man who checked my family in was absolutely great.
He was also the person who gave us towels when we asked at front desk.
My wife stated that it seems as if he loved his job.
Lee
Friends and Family
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Unable to check in a couple hours early.
A surprise $14 parking charge at checkout. I always applied it should have been posted with better visibility.
Teheava
with Children
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The property was great with great service but my check in was for the desk instead of the current date and everything was sold that was a very bad experience with Expedia
Salvador
Leisure Family
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Here for a track meet. However, they have the ac locked at 68 and won’t fix it. The beds are hard. Parts of the bathroom have obviously never seen a mop. Breakfast is not included and stupid expensive. Looks like a nice hotel and acts like one, but is mediocre at best.
Michael
4.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
The stay wasn’t bad. Cleaning service came in the room at 9:30 in the morning without notice.
Michael
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
We stayed 2 nights for the MU Soccer ID Camp. Great location with walking proximity to the university. Friendly and helpful staff. Restaurant food quality and service were excellent for breakfast, lunch, and dinner. Our room was clean and fresh. Highly recommend.
Tiyonna
Business and Leisure Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Check-in was smooth and the front desk staff were incredibly welcoming, which made for a great first impression. Unfortunately, the rest of the stay didn’t live up to the same standard.
For the price paid, I expected better service. Housekeeping did not service my room at all during my 4-day stay—I had to repeatedly call for fresh towels, linen, and to request vacuuming. The air conditioning was also a major issue; the room never got truly cool, which made things uncomfortable during the hot summer days. I wasn’t the only one—other guests mentioned the same problem.
On a positive note, the pool area was clean and provided a relaxing space for my family, and the breakfast was absolutely delicious.
One more thing to note: parking is not included. At $10 per night, I’m glad we didn’t bring a car, but for the overall cost of the stay, parking really should be included.
Overall, while there were some good aspects, I don’t feel the experience matched the price. Daily housekeeping should be standard, and the AC issues need to be addressed.
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Daniel
4.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Could not get a room until 4:30 pm and had to take any room as the room we booked would not be ready for at least another hour they said. Lots of people waiting on rooms and staff was short w customers. Some even cancelled reservations booked a new room while waiting
The bed sunk to the middle like a V. Stains on the floor in multiple spots.
Bath tub was clogged and had to use the hanger to help water down so I could shower after my wife.
Over all very poor upkeep on this property
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Autumn
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hotel was clean, staff was friendly, and location was ideal.
Allen
Leisure
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The elevator doors could use some repairs but everything else was functioning properly. Comfortable and clean room close to downtown Springfield. Worth the stop.
Michael
Leisure
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Property recently added a $13 a night parking fee. Except they don’t take your vehicle information or even ask if you are parking a vehicle. They just assume you are and you pay the fee. Without taking my vehicle information I am at a loss as to what I am paying for. You have no way of knowing which vehicle belongs to a guest, and which doesn’t. So your parking lot is essentially open to the public, but I am the only one paying as a guest? No thank you. The hotel restaurant was also closed the entire time I stayed, which meant their advertisement of room service wasn’t an option. Since my booking included $15 in in room drink expenses, I couldn’t use that added perk. Over all not a pleasant stay, would not recommend.
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Douglas
Business with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I liked the facilities in general but there was no phone charging available in the rooms.
Antonio
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It was excellent
Brittney
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Nice clean room very beautiful hotel
Rhonda
Business Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We booked two nights with a king bed and pullout couch. My adult son had intentions of giving me the bed, and he would sleep on the couch. The mattress was almost a foot too short all the way around and was literally falling apart. For the 3 hours he got to sleep, my son slept in the chair. We tried to call the service desk to report it, but guess what, our phone didn't work. The only thing good about our stay was the breakfast we ate. $15 each. We'll never stay there again.
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Brandon
Leisure with Children
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I’m requesting for a refund my room had feces coming from the bathroom ceiling and it got all over the floor me and my kids so nasty
Sarah
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beautiful
katie
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
great hotel. checked in really late, the front desk clerk was so friendly. had issues with getting us a room and she went above and beyond to get us in rooms. great breakfast buffet also. nice rooms
Kristin
Friends and Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Hotel is good for the price. Good location to downtown and MO State.
Carpet was stained in lots of places and room smelled smoky to me, hence the downgrade.
Number of reviews per page
20
40
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