Western Inn and Suites

Over expensive, for the quality of the room refrigerator never work bath tub water over flows when taking a shower and cockroaches.

Very clean and the staff were very helpful

Even though the hotel is a little dated and could use some upgrades, this is still one of my preferred places to stay in Enid. I like the location and I like the people who work the desk. I prefer to stay in the main building rather than around the pool. The price is usually very reasonable and they do have a nice breakfast.

Its a ok stay just water damage on cellings , not very hot water, extremely alot of spiders

The pool was closed until next year! No full breakfast. The staff was rude and aloof. I would not stay here again. False advertising on anything this hotel offers.

The stay was average but the room was very nice !! Except when we booked another night at the Western Inn the room was dirty, it stank and was not what we got the first night

For being $70 it met my expectations

Would be nice to strengthen the internet

The room was small, the room ceiling showed signs of a leak. The wall by the window was water damaged. The room smelled damp. Bathtub and sink stained and unsightly. Breakfast was a joke. Ladder and equipment laying around. Room had trash behind the couch showing it was not cleaned on the plus side. Quiet, staff welcomed us. They took care of a toilet overflow issue. We will not stay at this facility again.

Staff always goes above and Beyond the call of duty. Service second to none

Everything in the hotel room seemed to be on a timer. Five minutes on the hair dryer 😞 I went to the local Walmart and bought a new hair dryer and body wash plus shampoo and conditioner. I also got a box of two donuts . The lobby area was dark it was after 7 am I asked the clerk about breakfast and he said something I thought at first he said 8 I didn't understand so I said oh ok I guess I will be going to eat. He said he just forgot to turn on the lights he said breakfast is from 6-9 No yogurt or juice, no bread or toaster, no eggs or any kind of meat, I made a waffle the butter was frozen I ate half of one. In reality I would have been better off to go somewhere else and eat .

Online pictures of the room are not what you get

Bedbuck and smell cigarette stink and carpet are disgusting

Property and location great.

The room wasn’t fully cleaned there was an alcohol bottle under the bed and a pair of socks next to the bed. The tv didn’t work, stains on the furniture and bedding and chair.

Love this place

The worst part of the room was there is a definite cockroach problem.

Older facility that needs updating. Several wall electrical outlets did not work as they were connected to a wall light switch and when you turned the light off you also turned power off to the outlets. Also the below window ac/heater had a short in the system and continually its circuit breaker.

We had a good experience here until the week of March 1st the manager took it upon himself to go into our room when we were gone and even though we have a certification for our service dog said he wasn’t a service dog because we don’t take him with us everywhere we go, but we left him with the person he was certified for. As for the other staff Brandon is amazing he was very nice!

Bad doors