Wyndham Fort Smith City Center

Clean spacious room. Friendly staff.

I enjoyed my stay here, exceptional mattress and pillows!! The floors wrap around a large open center and their waterfall can be heard in the room, relaxing if you’re into that kind of thing through the night… Good food, great chips and salsa/queso, the breakfast and coffee good too, but you have to pay for it. Note, there is no fridge or microwave in the rooms, though the restaurant/bar is convenient & legit. Overall a comfortable and quiet place.

A/C unit didn't work. They changed my rooms, old musty smell. I've had better experience at other Wyndham hotels. Carbon monoxide looked busted.

I should have been clearer. Restaurant service not good. Manger fabulous

The best of the best all the way around.

Good

Very close to everything downtown.

Fantastic

They gave a nice upgrade

Easy check in and out. King size room was large and clean. Walking distance to our concert venue. Ben the bartender was very friendly and personable. Will definitely stay here again if ever in the area.

This was our 2nd stay since 2024. Nice clean and beautiful open area with water fall, a restaurant and bar area as you enter. Rooms are very nice with tile walk in shower. Our one complaint, no free breakfast any more. We would have been happy with the offer if a 6:00 breakfast that was mentioned in the amenities but no one at the desk or the restaurant knew anything about it. You need to fix that. Don’t offer something you’re not going to give.

Only one working elevator, made it slow. No breakfast buffet or snacks, and their breakfast menu was limited and expensive, not worth it Great location for walking the downtown area though. Rooms ok, AC unit was noisy (randomly).

I loved the bed. It had the softest sheets I have ever slept on. Breakfast was expensive. You had to pay extra for a refrigerator in your room and access to wifi. Only one elevator was working. Coffee pods were $2.00 each. The rooms smelt clean and looked clean. The hotel was fully booked for the weekend. The staff handled the influx of people well except for one person. She made it seem like people who used Expedia shouldn't be allowed at her hotel.

We are annual attendees if The Steel Horse Rally and normally stay at The Courtyard, located two buildings down. My husband accidentally booked your hotel for this trip. First iff, the front desk clerks were super nice our entire stay, so this review should nit reflect towards them. Upon entering our room, my husband noticed food crumbs in the floor and stains all in the carpet (we didn't go shoeless). I noticed hair on the shower wall and a dirty shower curtain and NO toilet tissue. The bathroom counter was so small, only one person could set out there necessities. But the instant hot water was a plus. While unpacking our cooler, we noticed there wasn't a fridge. I had to request a mini fridge AND got charged $25 dollars to use it! First day there(Thursday) the elevator broke with us in it. No one came to repair it all weekend. A fully booked, 9 floor hotel with 1 working elevator. We often had to take the service elevator and it was an inconvenient walk. Trash bags were not supplied to our room. We were never given bath rags. Only 2 towels and 1 hand towel for our entire stay. And parking was terrible! It will only be as a last resort for us to stay at this hotel again. Just being honest.

I would rate a 5 but one elevator was down so it made getting to the 8th floor slow at times waiting on one elevator. Not to big of deal but no fridge in the room. Overall it’s a nice hotel.

Liked it

hotel needs to upgrade their AC system...its so noisy you xant turn it on if you want to sleep. Room was dusty and had a musty smell.

Easy to find, very nice staff, close to the national park.

Fine but real busy and bustling place in Fort Smith. Had to get the room finished by housekeeping after we went it.

First room was extremely musty. Staff moved us to a 2nd room that had limited towels and wash clothes. Staff was very accommodating to resolve both issues. The room was clean and the beds comfortable.