熱帶瀉湖公寓飯店

飯店
8.0
/10
非常好
121个评论

客人对住宿的评价

Jimson
10.0
/ 10
I don’t get to eat or dining there much But I love staying there for holidays and I recommend this for any one who need to have a quiet and peaceful mine of rest, please choose Tropicana.. Thank you for having me as a guest. It my pleasure to share your experience with others.. I love it ♥️♥️
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Frank Murray
10.0
/ 10
A smaller quiet resort that suits me. The meals were homely and delicious. Staff very friendly and obliging. It is probably older since the webpage photos but I found my stay pleasant and comfortable.
Wendy
10.0
/ 10
If you’re looking for a quiet holiday this will suit you perfectly. The staff were super helpful and friendly. And though the chef was sick a couple of times, when we ate at the restaurant the food was fresh and enjoyable. Looking for an exciting night life forget it. The rooms were bright and clean but could benefit from a renovation. Kim the manager couldn’t do enough to help us.
在該地區
查看地圖
Tropicana Lane off Teouma Road, Second Lagoon, Port Vila, Shefa, Vanuatu

主要設施

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泳池
餐廳
WiFi
熱帶瀉湖公寓飯店位于维拉港的一个好街区,是一家酒店。
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熱帶瀉湖公寓飯店周圍有什麼

Tropicana Lane off Teouma Road, Second Lagoon, Port Vila, Shefa, Vanuatu
發現更多地方
其他 Tropicana Lagoon Apartments
其他 2 Tropicana Lagoon Apartments

了解更多關於熱帶瀉湖公寓飯店

位置


熱帶瀉湖公寓飯店位于维拉港的一个好街区,是一家酒店。

关于熱帶瀉湖公寓飯店

无论您是独自旅行还是与亲人一起旅行,您都可以在泳池度过愉快而轻松的一天。

在熱帶瀉湖公寓飯店品尝您最喜爱的菜肴,这里有专为您准备的特色菜肴。

凭借提供的各种设施,熱帶瀉湖公寓飯店是您入住的理想场所。

熱帶瀉湖公寓飯店所有設施

其他 Tropicana Lagoon Apartments
其他

要做的事情

  • 室外游泳池
  • 私人海灘
  • 燒烤
  • 花園
  • 海灘毛巾
  • 圖書室
  • 海灘日光躺椅
  • 泳池日光躺椅

飯店服務

  • 洗衣服務
  • 旅遊服務
  • 多語言服務人員
  • 婚禮服務
  • 行李寄存
  • 前台
  • 服務台

公共設施

  • 其他
  • 咖啡廳
  • 餐廳
  • 無菸區
  • 保險箱

食物和飲料

  • 酒吧
  • 海灘酒吧
  • 早餐

一般的

  • 停車處
  • 陽台

兒童和寵物

  • 托兒服務(收費)

適合家庭的設施

  • 臨時托嬰和兒童照護(另收費)

連接性

  • 免費 WiFi

接駁車服務

  • 機場接送(收費)

商務設施

  • 會議設施

附近設施

  • 雜貨店

熱帶瀉湖公寓飯店住宿政策及一般資訊

重要提示
  • Airport shuttle fee: VUV 1600 per person (one-way)
  • Airport shuttle fee per child: VUV 1000.00 (one-way), (from 2 to 10 years old)
  • Crib (infant bed) fee: VUV 1000.0 per day
  • Rollaway bed fee: VUV 3351.8 per night
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 6:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

入住/退房時間

入住:
從 14:00
退房
前 11:00
酒店政策尚未公佈。

一般資訊

熱門設施
泳池, 餐廳, WiFi
入住/退房時間
从 14:00 - 到 11:00
早餐供應狀況
是的,酒店有提供早餐的房間
熱帶瀉湖公寓飯店的可用房間
23
在熱帶瀉湖公寓飯店的樓層數
2
另一設施在熱帶瀉湖公寓飯店
室外游泳池, 私人海灘, 燒烤, 花園, 海灘毛巾

熱帶瀉湖公寓飯店常見問題

在熱帶瀉湖公寓飯店有哪些可用設施?
這裡有頂級設施熱帶瀉湖公寓飯店例如泳池, 餐廳, WiFi .(有些可能需要額外收費)
正常入住和退房時間是熱帶瀉湖公寓飯店?
在熱帶瀉湖公寓飯店的標準入住時間從從 14:00開始最晚退房時間為前 11:00
熱帶瀉湖公寓飯店提供早餐嗎?
是的,熱帶瀉湖公寓飯店提供早餐。但您需要選擇含早餐的房型,如果您預定不含早餐的房型則需額外付費。
What is the star rating of 熱帶瀉湖公寓飯店?
熱帶瀉湖公寓飯店 is a 3.5-star hotel.
How many floors does 熱帶瀉湖公寓飯店 have?
熱帶瀉湖公寓飯店 has 2 floors.
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更多其他客人的評論熱帶瀉湖公寓飯店

8.0
非常好
來自 121 則評論
清潔度

8.2

房間舒適度

7.8

地點

8.2

服務與設施

9.0

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 Tropicana Lagoon Apartments

每頁評論數
20
40
精選評論
Wade
icon-業務
業務
4.0
/10
15 幾週前評論

Expedia Group verified review

Noisy the room next to me sounded like they were in my room. Shower dribbled out with no hot water most days.
Jessica
icon-閒暇 家庭
閒暇 家庭
4.0
/10
16 幾週前評論

Expedia Group verified review

We stayed at Tropicana for a week in August. We chose this hotel as we needed a kitchen and a separate bedroom, both of which it had. The size of our two bedroom apartment was fantastic and the crockery and saucepans seemed to be brand new. Unfortunately, this is where the positives ended for us. Everything seemed too hard for the staff at Tropicana. Our package included plunger coffee and a continental breakfast of fruit. 3 out of 7 mornings we were told the plunger was “broken.” Unless a plunger is smashed on the floor, how does it break? It was pure laziness and the staff did not want to make coffee. 2 of our mornings we were told there was no fruit. We requested extra washing up detergent, milk, oat milk (which had been served on previous days) and a few breakfast items such as bacon, to which we were told on every occasion, they had none. The shower was not nice. We came out of the shower feeling more dirty than when we went in. The bathroom towels were revolting. Do not get me started on the beds… all you had to do was blink and it sounded like an earthquake. The bed was rock hard and the sound resembled sleeping on plastic bottles. We ended up going to other resorts and using their facilities for the day (restaurants and pools) and the staff seemed surprised we were doing this and not using the facilities at Tropicana. Getting a bus to and from Tropicana was very easy. We had the best family holiday in Vanuatu, just not at Tropicana.
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Jimson
10.0
/10
18 幾週前評論

Expedia Group verified review

I don’t get to eat or dining there much But I love staying there for holidays and I recommend this for any one who need to have a quiet and peaceful mine of rest, please choose Tropicana.. Thank you for having me as a guest. It my pleasure to share your experience with others.. I love it ♥️♥️
Andrew O
icon-閒暇 與伴侶同行
閒暇 與伴侶同行
2.0
/10
19 幾週前評論

Expedia Group verified review

Bed terrible dogs bark all night room dirty smells like a swamp in that area
Verified traveler
icon-業務
業務
4.0
/10
21 幾週前評論

Hotels.com verified review

The waterfront restaurant is in a nice setting and the view is nice. The lagoon is dirty though, so fine for kayaking but not swimming. The duplex apartment was run down. The TV very small. The remote control disgusting. The aircon is in the living room. The aircon in the room does not work. You would not sit on the couches that are beyond stained. The floor is dirty. No blankets, just sheets. The mattress and bed is all caved in. There is no housekeeping and no one even swaps out towels or replenishes toilet paper or toiletries even on 4+ night stays.
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Aaron
icon-與親友同行
與親友同行
6.0
/10
25 幾週前評論

Hotels.com verified review

The staff was very kind and helpful, but there were several problems. 1) They did not have our correct booking so one of our rooms wasn't ready. 2) The hot water heaters didn't have batteries. 3) One room only had one towel for three people. More towels were requested but never came. 4) The fridge didn't work. 5) It advertised a/c but the bedrooms didn't have a/c. Only the main living area. 6) The shower leaked severely all over the bathroom floor. The view was lovely, but the efficiency of the apartments were severely lacking, making it a somewhat frustrating stay. :(
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Frank Murray
10.0
/10
27 幾週前評論

Expedia Group verified review

A smaller quiet resort that suits me. The meals were homely and delicious. Staff very friendly and obliging. It is probably older since the webpage photos but I found my stay pleasant and comfortable.
Sonia
icon-閒暇 與朋友同行
閒暇 與朋友同行
6.0
/10
31 幾週前評論

Expedia Group verified review

The staff was lovely, the grounds was well kept, the rooms need work, all the guests I met complained about their rooms, all of us had to have our rooms changed. Ants crawling in lines on the walls, one room has glass shutters falling off, the lagoons isn’t as nice looking as in the pictures. The restaurant food is over priced for what your get, the food wasn’t good but without other choices near by they purposely overcharge. I would never recommend to anyone.
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Loren
icon-閒暇 家庭
閒暇 家庭
4.0
/10
33 幾週前評論

Expedia Group verified review

I was extremely disappointed with Tropicana Lagoon Apartments. There's two things you ask for when you travel a good bed and a decent shower, both were below par at this property. Mould in the showers, dirty dirty bathroom. Bed was hard as a rock, no additional bedding or pillows. Apartments serviced every other day, no fresh towels, milk, coffee or basic needs. I would not recommend this property to anyone. If we could have changed to another property we would have in a heartbeat. It's not as advertised!!!!
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Jeniffer
icon-閒暇 家庭
閒暇 家庭
10.0
/10
53 幾週前評論

Expedia Group verified review

It had good location and nice views
Annette
8.0
/10
84 幾週前評論

Expedia Group verified review

This property is on a Lagoon and to go to a beach with the ocean is a little bid difficult. You should consider to rent a car. The staff is very friendly and helpful. They showed me how to stop the little buses , where you can reach the city and also one nice beach. They have a wonderful garden and a small pool is also there. It was a pleasant stay.
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Evelyn
icon-閒暇 與伴侶同行
閒暇 與伴侶同行
8.0
/10
95 幾週前評論

Expedia Group verified review

On going maintenance is constantly needed due to climate and age of buildings. We had a comfortable stay though. Staff were helpful and provided the few items missing from our room. Only a short walk from a big supermarket and a local produce market.
Vesna
icon-閒暇
閒暇
8.0
/10
126 幾週前評論

Expedia Group verified review

The staff was very friendly and helpful but the property not as described. Run down especially the bathroom. Towels looked dirty and kitchen very limited. There was no shuttle to town, had to get transport ourselves, TV only had 2 channels and internet hardly working. No access in the rooms and password constantly changed
Andrew
icon-閒暇 家庭
閒暇 家庭
6.0
/10
126 幾週前評論

Expedia Group verified review

Nice place great location but is in need of some maintenance work Wi-Fi and hot water were very intermittent
Sonia
icon-閒暇 與兒童同行
閒暇 與兒童同行
8.0
/10
138 幾週前評論

Expedia Group verified review

Property has a nice pool and restaurant on site. Need to take a bus or hire a car to get anywhere else (other than to the little supermarket about a 5 minute walk away). Rooms are in dire need of an upgrade, beds are super squeaky, mattresses are not very comfortable. The kitchen and bathroom especially needs to be fixed as even though they're cleaned daily look dirty. Bathroom floods with every shower as the water leaks from the shower. Staff are lovely, Kim the manager is more than happy to help with what's around or organise transport, always a smile on her face. The ladies who clean the rooms are super friendly and do the best they can.
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Alban Ah Chay Khinchow
icon-閒暇 與兒童同行
閒暇 與兒童同行
8.0
/10
139 幾週前評論

Expedia Group verified review

This review is made in the following context: 1. Our to stay at Tropicana Lagoon Apartment was about 5 weeks after Vanuatu was hit by 2 devastating cyclones; 2. Vanuatu is a poor and an undeveloped country and therefore ease of access to modern comfort is limited. We stayed 7 days and was allocated a family room opposite the pool. Upon our arrival we were warmly greeted by Kim the site manager. She was the perfect hostess for the whole duration of our stay. With respect to the room facilities, the air conditioning units are old and not of acceptable working standard if was in Australia. However, this is Vanuatu. We set the temperature to 16 C and with the assistance of the ceiling fan, they provided sufficient comfort. Like the a/c the refrigerator works but is not of acceptable working standard. It was erratic and there were days when the fridge did not work. In the final days we discovered that the adaptor used to plug the refrigerator is loose. Finally, the shower tap leaked. Having made the above remarks, overall, our stay was pleasant and comfortable.
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Liz
icon-閒暇 家庭
閒暇 家庭
2.0
/10
139 幾週前評論

Expedia Group verified review

Very disappointed - nothing like the website photos, very old, dated and more like a backpackers. A very costly exercise - we only stayed one night and lost money on 6 nights due to it being inside their cancellation policy. Very convenient for them seeing that it looks like a regular occurrence where guest check in and leave (without their money). You cant swim in the lagoon and it's far from town. Stay away.
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Tracey
icon-閒暇 家庭
閒暇 家庭
8.0
/10
148 幾週前評論

Expedia Group verified review

Small quiet resort. Good meals in the restaurant. Kim in the office went out of her way to help us. Small things could improve the stay - soap in the bathrooms, fresh towels without having to request them etc. Air conditioning unit struggled so room was warm - although cooler than outside temperature. Beds were uncomfortable to the point our son slept on the living room furniture.
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Damien
6.0
/10
152 幾週前評論

Hotels.com verified review

Booked a layover day and the hotel was fine but do not expect what is shown on the pictures as they were taken many years ago no doubt. definitely in need of a serious make over as well as the terms on booking.
Christine
icon-與親友同行
與親友同行
10.0
/10
152 幾週前評論

Hotels.com verified review

C'était super, bel environnement, calme et personnel très serviable. Merci
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其他 4 Tropicana Lagoon Apartments

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8.0
非常好
來自 121 則評論
清潔度

8.2

房間舒適度

7.8

地點

8.2

服務與設施

9.0

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 Tropicana Lagoon Apartments

每頁評論數
20
40
精選評論
Wade
icon-業務
業務
4.0
/10
15 幾週前評論

Expedia Group verified review

Noisy the room next to me sounded like they were in my room. Shower dribbled out with no hot water most days.
Jessica
icon-閒暇 家庭
閒暇 家庭
4.0
/10
16 幾週前評論

Expedia Group verified review

We stayed at Tropicana for a week in August. We chose this hotel as we needed a kitchen and a separate bedroom, both of which it had. The size of our two bedroom apartment was fantastic and the crockery and saucepans seemed to be brand new. Unfortunately, this is where the positives ended for us. Everything seemed too hard for the staff at Tropicana. Our package included plunger coffee and a continental breakfast of fruit. 3 out of 7 mornings we were told the plunger was “broken.” Unless a plunger is smashed on the floor, how does it break? It was pure laziness and the staff did not want to make coffee. 2 of our mornings we were told there was no fruit. We requested extra washing up detergent, milk, oat milk (which had been served on previous days) and a few breakfast items such as bacon, to which we were told on every occasion, they had none. The shower was not nice. We came out of the shower feeling more dirty than when we went in. The bathroom towels were revolting. Do not get me started on the beds… all you had to do was blink and it sounded like an earthquake. The bed was rock hard and the sound resembled sleeping on plastic bottles. We ended up going to other resorts and using their facilities for the day (restaurants and pools) and the staff seemed surprised we were doing this and not using the facilities at Tropicana. Getting a bus to and from Tropicana was very easy. We had the best family holiday in Vanuatu, just not at Tropicana.
閱讀更多
Jimson
10.0
/10
18 幾週前評論

Expedia Group verified review

I don’t get to eat or dining there much But I love staying there for holidays and I recommend this for any one who need to have a quiet and peaceful mine of rest, please choose Tropicana.. Thank you for having me as a guest. It my pleasure to share your experience with others.. I love it ♥️♥️
Andrew O
icon-閒暇 與伴侶同行
閒暇 與伴侶同行
2.0
/10
19 幾週前評論

Expedia Group verified review

Bed terrible dogs bark all night room dirty smells like a swamp in that area
Verified traveler
icon-業務
業務
4.0
/10
21 幾週前評論

Hotels.com verified review

The waterfront restaurant is in a nice setting and the view is nice. The lagoon is dirty though, so fine for kayaking but not swimming. The duplex apartment was run down. The TV very small. The remote control disgusting. The aircon is in the living room. The aircon in the room does not work. You would not sit on the couches that are beyond stained. The floor is dirty. No blankets, just sheets. The mattress and bed is all caved in. There is no housekeeping and no one even swaps out towels or replenishes toilet paper or toiletries even on 4+ night stays.
閱讀更多
Aaron
icon-與親友同行
與親友同行
6.0
/10
25 幾週前評論

Hotels.com verified review

The staff was very kind and helpful, but there were several problems. 1) They did not have our correct booking so one of our rooms wasn't ready. 2) The hot water heaters didn't have batteries. 3) One room only had one towel for three people. More towels were requested but never came. 4) The fridge didn't work. 5) It advertised a/c but the bedrooms didn't have a/c. Only the main living area. 6) The shower leaked severely all over the bathroom floor. The view was lovely, but the efficiency of the apartments were severely lacking, making it a somewhat frustrating stay. :(
閱讀更多
Frank Murray
10.0
/10
27 幾週前評論

Expedia Group verified review

A smaller quiet resort that suits me. The meals were homely and delicious. Staff very friendly and obliging. It is probably older since the webpage photos but I found my stay pleasant and comfortable.
Sonia
icon-閒暇 與朋友同行
閒暇 與朋友同行
6.0
/10
31 幾週前評論

Expedia Group verified review

The staff was lovely, the grounds was well kept, the rooms need work, all the guests I met complained about their rooms, all of us had to have our rooms changed. Ants crawling in lines on the walls, one room has glass shutters falling off, the lagoons isn’t as nice looking as in the pictures. The restaurant food is over priced for what your get, the food wasn’t good but without other choices near by they purposely overcharge. I would never recommend to anyone.
閱讀更多
Loren
icon-閒暇 家庭
閒暇 家庭
4.0
/10
33 幾週前評論

Expedia Group verified review

I was extremely disappointed with Tropicana Lagoon Apartments. There's two things you ask for when you travel a good bed and a decent shower, both were below par at this property. Mould in the showers, dirty dirty bathroom. Bed was hard as a rock, no additional bedding or pillows. Apartments serviced every other day, no fresh towels, milk, coffee or basic needs. I would not recommend this property to anyone. If we could have changed to another property we would have in a heartbeat. It's not as advertised!!!!
閱讀更多
Jeniffer
icon-閒暇 家庭
閒暇 家庭
10.0
/10
53 幾週前評論

Expedia Group verified review

It had good location and nice views
Annette
8.0
/10
84 幾週前評論

Expedia Group verified review

This property is on a Lagoon and to go to a beach with the ocean is a little bid difficult. You should consider to rent a car. The staff is very friendly and helpful. They showed me how to stop the little buses , where you can reach the city and also one nice beach. They have a wonderful garden and a small pool is also there. It was a pleasant stay.
閱讀更多
Evelyn
icon-閒暇 與伴侶同行
閒暇 與伴侶同行
8.0
/10
95 幾週前評論

Expedia Group verified review

On going maintenance is constantly needed due to climate and age of buildings. We had a comfortable stay though. Staff were helpful and provided the few items missing from our room. Only a short walk from a big supermarket and a local produce market.
Vesna
icon-閒暇
閒暇
8.0
/10
126 幾週前評論

Expedia Group verified review

The staff was very friendly and helpful but the property not as described. Run down especially the bathroom. Towels looked dirty and kitchen very limited. There was no shuttle to town, had to get transport ourselves, TV only had 2 channels and internet hardly working. No access in the rooms and password constantly changed
Andrew
icon-閒暇 家庭
閒暇 家庭
6.0
/10
126 幾週前評論

Expedia Group verified review

Nice place great location but is in need of some maintenance work Wi-Fi and hot water were very intermittent
Sonia
icon-閒暇 與兒童同行
閒暇 與兒童同行
8.0
/10
138 幾週前評論

Expedia Group verified review

Property has a nice pool and restaurant on site. Need to take a bus or hire a car to get anywhere else (other than to the little supermarket about a 5 minute walk away). Rooms are in dire need of an upgrade, beds are super squeaky, mattresses are not very comfortable. The kitchen and bathroom especially needs to be fixed as even though they're cleaned daily look dirty. Bathroom floods with every shower as the water leaks from the shower. Staff are lovely, Kim the manager is more than happy to help with what's around or organise transport, always a smile on her face. The ladies who clean the rooms are super friendly and do the best they can.
閱讀更多
Alban Ah Chay Khinchow
icon-閒暇 與兒童同行
閒暇 與兒童同行
8.0
/10
139 幾週前評論

Expedia Group verified review

This review is made in the following context: 1. Our to stay at Tropicana Lagoon Apartment was about 5 weeks after Vanuatu was hit by 2 devastating cyclones; 2. Vanuatu is a poor and an undeveloped country and therefore ease of access to modern comfort is limited. We stayed 7 days and was allocated a family room opposite the pool. Upon our arrival we were warmly greeted by Kim the site manager. She was the perfect hostess for the whole duration of our stay. With respect to the room facilities, the air conditioning units are old and not of acceptable working standard if was in Australia. However, this is Vanuatu. We set the temperature to 16 C and with the assistance of the ceiling fan, they provided sufficient comfort. Like the a/c the refrigerator works but is not of acceptable working standard. It was erratic and there were days when the fridge did not work. In the final days we discovered that the adaptor used to plug the refrigerator is loose. Finally, the shower tap leaked. Having made the above remarks, overall, our stay was pleasant and comfortable.
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Liz
icon-閒暇 家庭
閒暇 家庭
2.0
/10
139 幾週前評論

Expedia Group verified review

Very disappointed - nothing like the website photos, very old, dated and more like a backpackers. A very costly exercise - we only stayed one night and lost money on 6 nights due to it being inside their cancellation policy. Very convenient for them seeing that it looks like a regular occurrence where guest check in and leave (without their money). You cant swim in the lagoon and it's far from town. Stay away.
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Tracey
icon-閒暇 家庭
閒暇 家庭
8.0
/10
148 幾週前評論

Expedia Group verified review

Small quiet resort. Good meals in the restaurant. Kim in the office went out of her way to help us. Small things could improve the stay - soap in the bathrooms, fresh towels without having to request them etc. Air conditioning unit struggled so room was warm - although cooler than outside temperature. Beds were uncomfortable to the point our son slept on the living room furniture.
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Damien
6.0
/10
152 幾週前評論

Hotels.com verified review

Booked a layover day and the hotel was fine but do not expect what is shown on the pictures as they were taken many years ago no doubt. definitely in need of a serious make over as well as the terms on booking.
Christine
icon-與親友同行
與親友同行
10.0
/10
152 幾週前評論

Hotels.com verified review

C'était super, bel environnement, calme et personnel très serviable. Merci
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