Bonjour D'An Nam Hotel

We arrived around 2 pm. There was no one in the hotel. All the doors of the hotel rooms were open with the keys in the doors. We called the phone number at the reception. A short time later a guy who I feel sorry for turned up on a motorcycle. He gave us our room number. Getting to the room is a whole other story. 5 floors up. In the room there was no TV. The AC did not work. There was an obscured window in the room. When I went downstairs to the reception the guy said you want a TV? That 's what we paid for, I replied! So I went back up the stairs and got a TV from 1 room, a remote from another and batteries for both the TV and AC from another room. Still didn't see anyone else. As for the bed my wife got covered in bed bug bites down her side which ended up getting infected from the bedding. The bites are only healing now. The fiberglass shower base was broken in the middle. Broken right through to the floor. We had to stand on the edge of the shower base to shower. Being careful not to cut our legs on the broken fiberglass. There was no drinking water, coffee or tea provided. But there was a kettle. When asked at reception about drinking water coffee etc advised not included. So off we went to buy some. The hotel is located in a great location. As we were only staying 1 night my wife and I treated it as an adventure. We live in Hoian. We have travelled all over Vietnam for many years. This hotel is by far the worst hotel we have ever stayed in in the world. I'm 70. If the room rate was cheaper it would suit a skinny backpacker who would not fall through the crack in the shower base and is not allergic to bed bugs! The hotel is nothing like the ad photos. We didn't take photos as we didn't want the guy at reception to lose his job for something completely out of his control.

Very bad hotel bad receptionist guy small room dirty bathroom.

The receptionist guy has problems and he is very rude he don't care for nothing also the shower was in very bad condition and no window in room.

There is no parking space, you have to park it outside for a fee, the elevator can't be used

There is no parking space, you have to park it outside for a fee, the elevator can't be used

Khách sạn rất đẹp, rộng rãi, vị trí thuận tiện ngay khu phố Tây buổi tối rất vui. Quán có quán cf ở tầng trệt khá đẹp. Điểm trừ duy nhất là toalet không có vách ngăn nên tắm nước văng ra ngoài.

Khách sạn rất đẹp, rộng rãi, vị trí thuận tiện ngay khu phố Tây buổi tối rất vui. Quán có quán cf ở tầng trệt khá đẹp. Điểm trừ duy nhất là toalet không có vách ngăn nên tắm nước văng ra ngoài.

Ưu: ngay trung tâm phố cổ, ra đường tràn ngập đồ ăn, gần mọi điểm. Nhân viên nhiệt tình Khuyết: trần nhà tắm bị thủng dột, cửa kính bồn tắm, nắp toilet hỏng, thùng rác của khách trước chưa đổ, nhiều tóc trên giường, drap chăn cũ kĩ cảm thấy không sạch. Khi mình phản ánh khách sạn cũng đổi cho mình phòng khác. Tóm lại giá cả phải chăng trong khu phố cổ, nếu phòng sửa sang dọn dẹp lại tí thì tuyệt vời

Quá tệ. Nhà vệ sinh hôi - Không gian ẩm mốc, có mùi. Có ruồi Không nên ở

Mình ở tầng 4 nhưng thang máy hỏng, đèn nhà tắm hỏng, khách sạn thì tắt đèn không có biển gì làm mình đi tìm vòng vòng khắp. Phòng kém, tiện nghi kém.