InterContinental Hotels PHU QUOC LONG BEACH RESORT by IHG, an IHG Hotel

Yes, my room has a view on the ocean

the room and other facilities are great! however, the procedure of checkin and checkout seems to be improved. all the time we saw the people queued up there. And, breakfast time we had to wait for more than 20 mins. so uneasy to many of us.

The whole resort was absolutely amazing. It’s incredible there I highly recommend staying at the intercontinental resort in Phu Quoc zero disappointment. It was an epic trip.

Beautiful hotel and the staff in the Club Lounge were amazing

This hotel is located in a nice area.

This hotel is clean and nice. The staff are very friendly and helpful.

Amazing

A great place to stay if you want a resort style holiday. There isn’t anything around the hotel but you can easily get a Grab into the town. Lovely staff and a great selection at breakfast

After a few small issues in our stay, the general manager, Ms Le and her team went above and beyond to make things right. I was really happy with the level of service and all the efforts made by the resort to make our stay comfortable, enjoyable and safe. I went from thinking I'd leave early to thinking, "When can I next come back?"

Everything about this hotel was superb, the staff, the facilities, the Spa, attention to detail, cleanliness, the food, everything. I’d definitely choose this hotel if i we’re staying in the region again

Hotel is nice

We loved the location, the serene beach, maintained perfectly. The property is beautiful, various options like pools, bicycles and games for adults and kids. We specially appreciate the warm and smiling staff. The staff was always available to understand our requirements and provide solutions. Special thanks to Mr Tre.

The place was clean and luxurious. The room was in great condition, and the staff were friendly and professional. I really liked the food at the restaurant, the pool, and the lounge for departing guests. The only downside was that it felt a bit crowded, so when I made requests at the lobby, the response was a little slow, which was a bit inconvenient.

Incredible hotel! Very spacious rooms, amazing view and helpful staff.

Very good

Location and proximity to airport is amazing. Staff does strive and can sense they try to put in effort though there is much areas such as a) language skills - being more conversant in English b) more attentiveness and thoughtfulness in service. A for effort but poor execution c) food quality can be improved for a IHG property. We ended up having all of our meals (aside from breakfast) in the sister property next door d) service during breakfast which is rush hour was manic and often we have to follow up for our beverage orders. Perhaps consider adding more staffing to cope with the guest capacity

Freindly staff, great nature atmosphere, very good for families and so much more highly recommend.

Location right on the water, with great views from the balcony, was beautifuk and peaceful. Enjoyed the hyge breakfast buffet every morning and the on-site activities. Very comfy bed.

The beach/pool/resort component was nice. The staff was super SLOW--no urgency, coffee at breakfast takes 15 minutes and refills take longer. Upon arriving hungry at 9pm I was counselled my only dining option was barfood on the roofbar with blaring loud music. The restaurants advertise to be open until 10pm, but I guess they really close at 9pm. Also breakfast beginning at 7am is actually quite late. It would be nice to have a coffee option starting at 6am. It would be nice to have a filtered water station allowing guests to refill water bottles vs. always supplying more plastic. Overall, it was just okay for the price and my expectations of an Intercontinental. Also, the music blaring in the evenings was super loud & not a welcome playlist. Room & common areas were clean.

Love my room with the oceanview and balcony 💕