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Novotel Ha Long Bay
Hotels
8.2
/10
Very Good
109 reviews
What Guests Say About Their Stay
Surroundings (6)
Distance To City Center (5)
Family Friendly (5)
Staff Friendliness (4)
Hoang K. A.
9.7
/ 10
Central location, convenient for travel. Clean hotel, professional service, very friendly and hospitable staff.
In the Area
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160 Ha Long road, Bai Chay ward, Ha Long city, Quang Ninh, Vietnam, Bai Chay Ward, Ha Long City, Quang Ninh Province, Vietnam, 200000
Main Facilities
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Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Novotel Ha Long Bay
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What's around Novotel Ha Long Bay
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160 Ha Long road, Bai Chay ward, Ha Long city, Quang Ninh, Vietnam, Bai Chay Ward, Ha Long City, Quang Ninh Province, Vietnam, 200000
Discover More About Novotel Ha Long Bay
Location
Staying at Novotel Ha Long Bay is a good choice when you are visiting Bai Chay Ward.
About Novotel Ha Long Bay
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Novotel Ha Long Bay is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Novotel Ha Long Bay.
All facilities in Novotel Ha Long Bay
Others
Hotel Services
- Concierge
- Express check-in
- Express check-out
- 24-hour Receptionist
Public Facilities
- Parking
- WiFi in public area
Things to Do
- Outdoor pool
Transportation
- Bus/truck parking
General
- Swimming pool
In-room Facilities
- TV
Accommodation Policy & General Information in Novotel Ha Long Bay
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Number of floors in Novotel Ha Long Bay | 11 |
Another facilities in Novotel Ha Long Bay | Concierge, Express check-in, Express check-out, 24-hour Receptionist, WiFi in public area |
Frequently asked question in Novotel Ha Long Bay
What are available facilities at Novotel Ha Long Bay?
There are top facilites at Novotel Ha Long Bay such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novotel Ha Long Bay?
The standard check-in time at Novotel Ha Long Bay is starting from From 15:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Novotel Ha Long Bay
Traveloka (109)
Other sources (384)
8.2
Very Good
From 109 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.0
Meal
8.0
Location
8.5
Service and Facilites
8.0
People often mention about Novotel Ha Long Bay
All
Surroundings (4)
Distance to City Center (3)
Family Friendly (3)
Staff Friendliness (3)
Soundproof (3)
Wifi (2)
Bedroom (2)
Bathroom (2)
Hotel Area (2)
Accessibility (1)
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Traveler Reviews Novotel Ha Long Bay
Number of reviews per page
20
40
Customer reviews
C***u
5.6
/10
Reviewed 5 week(s) ago
Never been to a 5 star hotel that was so bad I don't even want to say anything.
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N***n
Staycation
8.8
/10
Reviewed 5 week(s) ago
The hotel is conveniently located for traveling to tourist attractions. There are many activities around. A bit old but the rooms are clean and have many beautiful views.
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1 people find it helpful
NM
Nguyễn M. H.
8.5
/10
Reviewed 7 week(s) ago
It's okay for the price. The lobby is dirty. The rest is pretty ok.
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T***u
9.4
/10
Reviewed 9 week(s) ago
The room with sea view is very nice. Clean and comfortable. The hotel swimming pool is suitable for children.
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T***u
Staycation
9.7
/10
Reviewed 9 week(s) ago
From the hotel, walk to the beach about 5 minutes. Check-in time is 3pm, clean room, swimming pool suitable for children. The waiting area for check-in is quite good.
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2 people find it helpful
N***n
Staycation
8.7
/10
Reviewed 12 week(s) ago
Old room, degraded facilities not worth the price
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1 people find it helpful
G***p
8.1
/10
Reviewed 12 week(s) ago
Location is ok, but opposite the bar is a bit noisy. Soundproofing is quite poor, can hear outside conversations clearly. At 9pm there was no one at the reception, no welcome drink and no one came out to help with parking and check-in procedures.
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2 people find it helpful
Tran
Business
9.1
/10
Reviewed 14 week(s) ago
Overall ok for 4 star room rate
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1 people find it helpful
P***n
Business
10.0
/10
Reviewed 34 week(s) ago
The hotel was clean and comfortable, but because it was a business trip I didn't have time to explore the hotel.
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7 people find it helpful
MY
Minh Y.
6.0
/10
Reviewed 39 week(s) ago
Air conditioner not working, room not soundproof, not up to 5 star standard
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P***g
7.2
/10
Reviewed 60 week(s) ago
To be honest, the price is not cheap, but the facilities are poor and extremely degraded. For the price, I would like to have a better service and place to stay. There's no spray nozzle to go to the bathroom, the air conditioner is a manual control. Hopefully the next time you return to the hotel it will be better
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4 people find it helpful
N***n
5.0
/10
Reviewed 60 week(s) ago
Too bad, noisy, shower is small, room is small, overall no different from 2 ⭐️, will never come back
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2 people find it helpful
nK
ngn K.
Staycation
6.0
/10
Reviewed 61 week(s) ago
The room is too small compared to the 3m note on the app, I think the whole house is probably 20m. The room is small with a sea view but the glass door has a balcony. In addition, the photo shows a terrible experience when checking in at this place. In reality, there was a group of guests who had to wait until 3:30 to get their room. Not recommend everyone to choose this place.
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2 people find it helpful
LM
Ly Minh T.
9.4
/10
Reviewed 75 week(s) ago
Mình đã chọn Novotel cho chuyến đi cùng gia đình nhân dịp sinh nhật. Không gian khách sạn khá đẹp. Nội thất trong phòng nghỉ ok, view đẹp, nhìn ra Công Viên Rồng & Vịnh Hạ Long. Mình sẽ còn quay lại đây.
+3
4 people find it helpful
HL
Hu Long
6.0
/10
Reviewed 76 week(s) ago
Nội thất, trang thiết bị phòng ở đã cũ. Không phù hợp với khách sạn 4 sao
2 people find it helpful
NV
Nguyen V. K.
5.2
/10
Reviewed 100 week(s) ago
Small hotel room, poor quality swimming pool dirty water, many grits on the bottom of the pool, cold water.
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VT
VU THI H.
6.0
/10
Reviewed 100 week(s) ago
Old hotel, toilet with stagnant water, bad curtains...
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1 people find it helpful
PT
Pham T. T.
8.5
/10
Reviewed 113 week(s) ago
Nice hotel, reasonable price!
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5 people find it helpful
Nguyen T. t.
10.0
/10
Reviewed 153 week(s) ago
Gia đình tôi đã có một kỳ nghỉ rất tuyệt vời tại Novotel. Các bạn staff đã support gia đình tôi rất nhiệt tình❤️
7 people find it helpful
Nguyen T. H.
6.5
/10
Reviewed 173 week(s) ago
The quality of the hotel is not worth the price.
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3 people find it helpful
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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