Diamond Island Resort & Bicheno Penguin Show

• Fee for continental breakfast: approximately AUD 15 to 35 for adults, and AUD 5 to 15 for children
• Airport shuttle fee: AUD 330 per vehicle (one-way, maximum occupancy 3)
• Pet fee: AUD 35 per pet, per stay
• Service animals are exempt from fees
• Late check-out fee: AUD 20 (subject to availability)
• Rollaway bed fee: AUD 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:30 AM - 6:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

The property will be renovating from June 8 2025 to August 31 2025 (completion date subject to change). The following areas are affected:

• Swimming pool

During renovations, the motel will make every effort to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 15