Genesis Apartments by Gold Coast Premium

Apartemen Servis
8,1
/10
Mengesankan
105 ulasan

Kesan Menginap Tamu Lain

Letitia

10,0
/ 10
Loved the room, such an excellent vibe with the furnishings, made ot feel very homely. Beach views was geeat and fantastic location.
Lihat terjemahan

Katrina

10,0
/ 10
Stunning apartment with ultimate views of every angle of surfers. So spacious and a lovely big kitchen. Air con in every room was amazing. Loved the heated pool, properly warm like a bath. Would love to stay here again.
Lihat terjemahan

Ashleigh

10,0
/ 10
The staff are absolutely lovely and the apartment size was a pleasant surprise! Will definitely be staying there again.
Lihat terjemahan
Area Akomodasi
Lihat Peta
Cnr 26 Markwell Ave & 2981 Surfers Blvd, Surfers Paradise, Gold Coast, Queensland, Australia, 4217

Fasilitas Utama

Selengkapnya
Kolam Renang
WiFi
Lift
Genesis Apartments by Gold Coast Premium adalah akomodasi di lokasi yang baik, tepatnya berada di Surfers Paradise.
Selengkapnya
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Info Lokasi di sekitar Genesis Apartments by Gold Coast Premium

Cnr 26 Markwell Ave & 2981 Surfers Blvd, Surfers Paradise, Gold Coast, Queensland, Australia, 4217
Temukan Tempat Lainnya
Lobi Genesis Apartments by Gold Coast Premium
Bangunan 2 Genesis Apartments by Gold Coast Premium

Lebih Lanjut tentang Genesis Apartments by Gold Coast Premium

General


Dekat dengan Cavill Avenue

Location


Terletak di Gold Coast (Surfers Paradise), Genesis Apartments by Gold Coast Premium hanya 15 menit dengan berjalan kaki dari Cavill Avenue dan Pantai Surfers Paradise. Hotel apartemen ini berada 11,9 mi (19,1 km) dari Warner Bros. Movie World dan 1,7 mi (2,7 km) dari The Star Gold Coast.

Attractions


Jarak paling dekat yang ditampilkan hingga 0,1 mil dan kilometer.

SkyPoint Observation Deck - 0,2 km / 0,1 mi
SkyPoint Climb - 0,3 km / 0,2 mi
Pantai Surfers Paradise - 0,6 km / 0,4 mi
Slingshot - 0,7 km / 0,4 mi
Chevron Renaissance - 0,8 km / 0,5 mi
Ripley's Believe It or Not - 0,8 km / 0,5 mi
Cavill Avenue - 0,8 km / 0,5 mi
Centro Surfers Paradise - 0,9 km / 0,6 mi
Infinity Attraction - 0,9 km / 0,6 mi
Timezone - 0,9 km / 0,6 mi
Pasar Tepi Pantai Surfers Paradise - 1 km / 0,6 mi
Museum Lilin - 1,2 km / 0,8 mi
Broadbeach Beach - 1,3 km / 0,8 mi
Cascade Gardens - 1,5 km / 0,9 mi
Broadbeach Bowls Club - 1,7 km / 1 mi

Bandara yang dipilih untuk Genesis Apartments by Gold Coast Premium adalah Gold Coast, QLD (OOL-Coolangatta) - 30,2 km / 18,8 mi

Facilities


Berendamlah di salah satu dari 2 kolam renang outdoor dan nikmati fasilitas rekreasi lainnya, seperti lapangan tenis luar ruangan dan sauna. Fasilitas tambahan di hotel apartemen ini mencakup akses Internet nirkabel gratis, ruang permainan/arcade, dan pemesanan tur/tiket.

Business Facilities


Fasilitas unggulan antara lain koran gratis di lobi, laundry/dry cleaning, dan fasilitas laundry. Tamu bisa memanfaatkan antar-jemput ke bandara dengan biaya tambahan, dan parkir mandiri gratis tersedia di lokasi.

Rooms


Nikmati kenyamanan rumah Anda sendiri di salah satu dari 28 kamar yang didekorasi berbeda-beda dan dilengkapi dengan kolam pribadi dan hot tub privat outdoor. Dapur dilengkapi dengan lemari es/freezer ukuran biasa, oven, dan kompor. Tersedia TV layar datar dengan program saluran digital untuk hiburan, beserta akses internet nirkabel gratis untuk Anda gunakan. Fasilitas mencakup telepon, serta microwave dan mesin pembuat kopi/teh.

Semua Fasilitas di Genesis Apartments by Gold Coast Premium

Fasilitas Hiburan Genesis Apartments by Gold Coast Premium
Fasilitas Hiburan
Pusat Kebugaran Genesis Apartments by Gold Coast Premium
Pusat Kebugaran
Lobi Genesis Apartments by Gold Coast Premium
Lobi
Bangunan Genesis Apartments by Gold Coast Premium
Bangunan
Lainnya Genesis Apartments by Gold Coast Premium
Lainnya

Kegiatan Lainnya

  • Kolam renang outdoor
  • Area piknik
  • Taman
  • Barbecue
  • Kolam renang outdoor
  • Sauna
  • Mandi uap
  • Kursi berjemur tepi kolam

Olahraga & Rekreasi

  • Tennis meja
  • Ruangan game
  • Bilyar
  • Pusat kebugaran

Umum

  • Area merokok
  • Tempat parkir
  • Teras

Servis Hotel

  • Laundry
  • Surat kabar di lobby

Konektivitas

  • WiFi gratis

Fasilitas Publik

  • Lift

Kebijakan Akomodasi & Informasi Umum di Genesis Apartments by Gold Coast Premium

Waktu Check-in/Check-out

Check-in:
Dari 14:00
Check-out:
Sebelum 10:00

Petunjuk Umum Check-in

  • Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
  • Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
  • Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
  • Properti ini menerima kartu kredit; tidak menerima uang tunai
  • Belum ada informasi dari tuan rumah mengenai adanya detektor karbon moniksida di properti ini; pertimbangkan untuk membawa detektor portabel Anda sendiri
  • Tuan rumah telah menginformasikan bahwa properti ini memiliki detektor asap
  • Fitur keamanan di properti ini termasuk alat pemadam api dan P3K
  • Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai
  • Properti ini dibersihkan secara profesional
  • Harap diperhatikan bahwa norma budaya dan kebijakan tamu dapat berbeda berdasarkan negara dan properti; kebijakan yang tercantum disediakan oleh properti
, Resepsionis buka pada jam-jam berikut:
  • Senin - Jumat: 08.30 - 17.00
Harap hubungi properti setidaknya 48 jam sebelumnya, untuk mengatur prosedur check-in Anda. Tamu harus menghubungi pihak properti sebelumnya untuk mendapatkan petunjuk check-in. Resepsionis akan menyambut tamu saat kedatangan di properti. Jika ada pertanyaan, silakan hubungi pihak properti melalui informasi yang tertera dalam konfirmasi pemesanan.Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis.

Hewan Peliharaan

Pets Not Allowed
Baca Selengkapnya

Informasi Umum

Fasilitas Populer
Kolam Renang, WiFi, Lift
Waktu Check-In/Check-Out
Dari 14:00 - sampai 10:00
Kamar yang tersedia di Genesis Apartments by Gold Coast Premium
28
Lantai yang tersedia di Genesis Apartments by Gold Coast Premium
1
Fasilitas lainnya di Genesis Apartments by Gold Coast Premium
Kolam renang outdoor, Area piknik, Taman, Barbecue, Kolam renang outdoor

Pertanyaan yang sering ditanyakan di Genesis Apartments by Gold Coast Premium

Fasilitas apa saja yang tersedia di Genesis Apartments by Gold Coast Premium?
Genesis Apartments by Gold Coast Premium memiliki fasilitas terbaik seperti: Kolam Renang, WiFi, Lift. (Beberapa fasilitas lain mungkin memerlukan biaya tambahan)
Kapan waktu check-in & check-out di Genesis Apartments by Gold Coast Premium?
Waktu untuk check-in di Genesis Apartments by Gold Coast Premium adalah mulai dari pukul Dari 14:00 sedangkan waktu check-out paling lambat pukul Sebelum 10:00
Hotel bintang berapa Genesis Apartments by Gold Coast Premium?
Genesis Apartments by Gold Coast Premium memiliki 3.5 bintang
Ada berapa lantai yang tersedia di Genesis Apartments by Gold Coast Premium?
Genesis Apartments by Gold Coast Premium memiliki 1 kamar
Ada berapa kamar yang tersedia di Genesis Apartments by Gold Coast Premium?
Genesis Apartments by Gold Coast Premium memiliki 28 kamar
Lihat Semua

Review dari Tamu Lainnya di Genesis Apartments by Gold Coast Premium

8,2
Mengesankan
Dari 104 review
Kebersihan

8,2

Kenyamanan Kamar

8,4

Lokasi

6,0

Pelayanan dan Fasilitas

9,0

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Genesis Apartments by Gold Coast Premium

Jumlah review per halaman
20
40
Review teratas
TASHA
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
2,0
/10
Diulas 29 minggu lalu

Expedia Group verified review

The state of this room was atrocious. The windows were cracked, the stove top was smashed, the curtains were not hung, electrical cord hanging from room with sticky tape to seal. And to top it off the balcony did not lock. extremely unsafe. Stain on flooring, flooding bathroom and unclean crockery and glass wear. When called to report all of the above, I was told I would get a return call. Expedia should remove this property from its app!!! false advertisement at its best!!!
Read More
Clare
4,0
/10
Diulas 63 minggu lalu

Expedia Group verified review

Condition of property was terrible. Main door handle and key didn't work properly. Got stuck. Kitchen appliances - toaster didn't work, sandwich press falling to pieces. Lights and bathroom fans not working. Shower hot water dripped all night. No table tennis balls so couldn't play. Floor was slippery. LIked the size of the place and the layout was good.
Read More
Sarah
icon-Wisata dengan Anak
Wisata dengan Anak
6,0
/10
Diulas 91 minggu lalu

Expedia Group verified review

Property and apartment was outdated. The apartment I stayed in needed a lot of maintenance. The bedding was old and torn and was given an old doona with rips in it without even a cover. Would never stay there again unless stay in a different apartment
Sinderina
icon-Wisata dengan Anak
Wisata dengan Anak
10,0
/10
Diulas 93 minggu lalu

Expedia Group verified review

Colin was very nice and made our stay comfortable
Letitia
icon-Teman dan Keluarga Liburan Keluarga
Teman dan Keluarga Liburan Keluarga
10,0
/10
Diulas 101 minggu lalu

Hotels.com verified review

Loved the room, such an excellent vibe with the furnishings, made ot feel very homely. Beach views was geeat and fantastic location.
Alan
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 102 minggu lalu

Expedia Group verified review

Great view, close to everything. Easy check in and check out.
Tony
icon-Wisata dengan Anak
Wisata dengan Anak
10,0
/10
Diulas 105 minggu lalu

Expedia Group verified review

Really enjoyed our 5 nights stay. We'll surely book again 💯
Jonno
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
8,0
/10
Diulas 113 minggu lalu

Expedia Group verified review

Apartment was a great size and staff were nice. Downsides, apartment needed some repairs as doors don’t close or open, no tvs in room and the single tv very outdated and remote broken. Very minimal extra costs spent could really freshen up and make it more modern
Shams
icon-Teman dan Keluarga Liburan Keluarga
Teman dan Keluarga Liburan Keluarga
8,0
/10
Diulas 114 minggu lalu

Hotels.com verified review

Excellent location, views, spacious.
Frances
icon-Wisata
Wisata
8,0
/10
Diulas 115 minggu lalu

Expedia Group verified review

The property was great . Light on the patio was broken. The light cover was found near the dinning area out side . The Nozzle for hairdryer was there but no dryer. TV remote not working turned on at the wall. Cuts on dining table and coffee table. Switch near bed not working. Lights over lounge not working. Other than these minor things it was very spacious great position.
Read More
Katrina
icon-Wisata dengan Anak
Wisata dengan Anak
10,0
/10
Diulas 127 minggu lalu

Expedia Group verified review

Stunning apartment with ultimate views of every angle of surfers. So spacious and a lovely big kitchen. Air con in every room was amazing. Loved the heated pool, properly warm like a bath. Would love to stay here again.
Donna
icon-Teman dan Keluarga Liburan Keluarga
Teman dan Keluarga Liburan Keluarga
8,0
/10
Diulas 149 minggu lalu

Hotels.com verified review

The apartments are in a great location to Surfer's Paradise. The shopping centre and restaurants are close by and the beach is also only a short walk away. Although spotlessly clean, the apartments are looking a bit tired & in need of small repairs. Nothing that interferes with an enjoyable stay but would make staying there even more enjoyable. Reception staff were friendly & helpful. It was too cold to use to the pool so didn't use it but that area was also neat & tidy. It has excellent views of the beach. I would definitely stay there again.
Read More
Matthew
icon-Wisata
Wisata
4,0
/10
Diulas 164 minggu lalu

Expedia Group verified review

a lot of the lights did not work in this old apratment
Joseph
icon-Wisata dengan Teman
Wisata dengan Teman
8,0
/10
Diulas 167 minggu lalu

Expedia Group verified review

All good
jodie
2,0
/10
Diulas 171 minggu lalu

Expedia Group verified review

we didnt get the apartment we booked. The rooms were disgusting and the beds were so hard we couldn't sleep
Jillanne
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
4,0
/10
Diulas 180 minggu lalu

Expedia Group verified review

I read the reviews and expected basic. But I wasn’t prepared for what I got. The property isn’t bad at all and we had a great time in the heated spa and pool. But the apartment is long overdue maintenance and repair. Every tap leaked, knobs fallen off drawers, the drying hanging on the wall by a thread, none of the verandah slinging doors lock, and some have issues on their runners. the kitchen needed the biggest overhaul. Whilst it was clean, I expect a basic standard at a minimum where everything is functional, working and safe. This was not the case. The bed sheets were nice and crisp but the mattress was like sleeping on a plank. Very evident that someone’s plan is to run this place to the ground. Shame, coz the location is great and the property has such good bones.
Read More
Leigh
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
2,0
/10
Diulas 194 minggu lalu

Expedia Group verified review

Worst plsce i have ever stayed
Eliza
icon-Wisata dengan Anak
Wisata dengan Anak
4,0
/10
Diulas 195 minggu lalu

Expedia Group verified review

We were in the budget apartment and while the location is good and the pool and spa are enjoyable, the apartment itself was not clean and was in dire need of an update. Hair in the bathrooms, mould in the shower, a used Band-Aid for a welcome gift. The beds weren’t comfortable with stains on the mattresses and no protectors. The furniture was run down and some pieces stained and unclean. 4 towels provided for a week-long stay. You have to buy everything for the kitchen so come prepared. I suppose you get what you pay for but the general expectation is that it should at least be clean - I’m 5 months pregnant and was worried about the state of the place. Apparently the other apartments were in decent condition so it seems like the anomaly. Well, I hope so, at the very least.
Read More
Sadiq
icon-Wisata dengan Anak
Wisata dengan Anak
4,0
/10
Diulas 196 minggu lalu

Expedia Group verified review

Propert wasn't cleaned properly, wifi wasn't working, shower head broken etc etc when we moved in, complaint the next morning as the reception close early and no one answer the call on the after hours service phone number the guy on the reception said that he will personally go with cleaner to the room to make sure it's properly cleaned, we left and came back in the evening property was still not cleaned I try calling on the after hours phone number but no answer the next morning I went back to the reception ask the guy that why the apartment has not been cleaned he was said it should be as the cleaner went in to the property but asured me that if not he will fix it today before we come back to the property but you know what nothing happened property was still a mess called the manager on after hour phone number this time answered and when I said the the apartment has not been cleaned, wifi and shower head not fixed instead of apology he said the it's been cleaned before we move in and nothing can be done right know as it's our last day there. Definitely not going back there, poor management and absolutely poor service overall.
Read More
Carly
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
8,0
/10
Diulas 197 minggu lalu

Expedia Group verified review

Lovely to have a place where the whole famiky can stay and have our own spaces. Love the spa and pool!
Jumlah review per halaman
20
40

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Buat Pesanan Sekarang
Lainnya 4 Genesis Apartments by Gold Coast Premium

Disclaimer

Disclaimer: Adalah tanggung jawab hotel untuk memastikan akurasi foto hotel. Traveloka.com tidak bertanggung jawab atas ketidak-akuratan foto hotel. Harga kamar yang ditampilkan adalah untuk tamu dewasa. Anak-anak mungkin akan dianggap sebagai tamu dewasa dan dikenakan biaya penuh kecuali jika tertera sebaliknya. Harga kamar belum termasuk sarapan dan sarapan akan dikenakan biaya oleh hotel kecuali jika tertera sebaliknya.
8,2
Mengesankan
Dari 104 review
Kebersihan

8,2

Kenyamanan Kamar

8,4

Lokasi

6,0

Pelayanan dan Fasilitas

9,0

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Genesis Apartments by Gold Coast Premium

Jumlah review per halaman
20
40
Review teratas
TASHA
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
2,0
/10
Diulas 29 minggu lalu

Expedia Group verified review

The state of this room was atrocious. The windows were cracked, the stove top was smashed, the curtains were not hung, electrical cord hanging from room with sticky tape to seal. And to top it off the balcony did not lock. extremely unsafe. Stain on flooring, flooding bathroom and unclean crockery and glass wear. When called to report all of the above, I was told I would get a return call. Expedia should remove this property from its app!!! false advertisement at its best!!!
Read More
Clare
4,0
/10
Diulas 63 minggu lalu

Expedia Group verified review

Condition of property was terrible. Main door handle and key didn't work properly. Got stuck. Kitchen appliances - toaster didn't work, sandwich press falling to pieces. Lights and bathroom fans not working. Shower hot water dripped all night. No table tennis balls so couldn't play. Floor was slippery. LIked the size of the place and the layout was good.
Read More
Sarah
icon-Wisata dengan Anak
Wisata dengan Anak
6,0
/10
Diulas 91 minggu lalu

Expedia Group verified review

Property and apartment was outdated. The apartment I stayed in needed a lot of maintenance. The bedding was old and torn and was given an old doona with rips in it without even a cover. Would never stay there again unless stay in a different apartment
Sinderina
icon-Wisata dengan Anak
Wisata dengan Anak
10,0
/10
Diulas 93 minggu lalu

Expedia Group verified review

Colin was very nice and made our stay comfortable
Letitia
icon-Teman dan Keluarga Liburan Keluarga
Teman dan Keluarga Liburan Keluarga
10,0
/10
Diulas 101 minggu lalu

Hotels.com verified review

Loved the room, such an excellent vibe with the furnishings, made ot feel very homely. Beach views was geeat and fantastic location.
Alan
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 102 minggu lalu

Expedia Group verified review

Great view, close to everything. Easy check in and check out.
Tony
icon-Wisata dengan Anak
Wisata dengan Anak
10,0
/10
Diulas 105 minggu lalu

Expedia Group verified review

Really enjoyed our 5 nights stay. We'll surely book again 💯
Jonno
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
8,0
/10
Diulas 113 minggu lalu

Expedia Group verified review

Apartment was a great size and staff were nice. Downsides, apartment needed some repairs as doors don’t close or open, no tvs in room and the single tv very outdated and remote broken. Very minimal extra costs spent could really freshen up and make it more modern
Shams
icon-Teman dan Keluarga Liburan Keluarga
Teman dan Keluarga Liburan Keluarga
8,0
/10
Diulas 114 minggu lalu

Hotels.com verified review

Excellent location, views, spacious.
Frances
icon-Wisata
Wisata
8,0
/10
Diulas 115 minggu lalu

Expedia Group verified review

The property was great . Light on the patio was broken. The light cover was found near the dinning area out side . The Nozzle for hairdryer was there but no dryer. TV remote not working turned on at the wall. Cuts on dining table and coffee table. Switch near bed not working. Lights over lounge not working. Other than these minor things it was very spacious great position.
Read More
Katrina
icon-Wisata dengan Anak
Wisata dengan Anak
10,0
/10
Diulas 127 minggu lalu

Expedia Group verified review

Stunning apartment with ultimate views of every angle of surfers. So spacious and a lovely big kitchen. Air con in every room was amazing. Loved the heated pool, properly warm like a bath. Would love to stay here again.
Donna
icon-Teman dan Keluarga Liburan Keluarga
Teman dan Keluarga Liburan Keluarga
8,0
/10
Diulas 149 minggu lalu

Hotels.com verified review

The apartments are in a great location to Surfer's Paradise. The shopping centre and restaurants are close by and the beach is also only a short walk away. Although spotlessly clean, the apartments are looking a bit tired & in need of small repairs. Nothing that interferes with an enjoyable stay but would make staying there even more enjoyable. Reception staff were friendly & helpful. It was too cold to use to the pool so didn't use it but that area was also neat & tidy. It has excellent views of the beach. I would definitely stay there again.
Read More
Matthew
icon-Wisata
Wisata
4,0
/10
Diulas 164 minggu lalu

Expedia Group verified review

a lot of the lights did not work in this old apratment
Joseph
icon-Wisata dengan Teman
Wisata dengan Teman
8,0
/10
Diulas 167 minggu lalu

Expedia Group verified review

All good
jodie
2,0
/10
Diulas 171 minggu lalu

Expedia Group verified review

we didnt get the apartment we booked. The rooms were disgusting and the beds were so hard we couldn't sleep
Jillanne
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
4,0
/10
Diulas 180 minggu lalu

Expedia Group verified review

I read the reviews and expected basic. But I wasn’t prepared for what I got. The property isn’t bad at all and we had a great time in the heated spa and pool. But the apartment is long overdue maintenance and repair. Every tap leaked, knobs fallen off drawers, the drying hanging on the wall by a thread, none of the verandah slinging doors lock, and some have issues on their runners. the kitchen needed the biggest overhaul. Whilst it was clean, I expect a basic standard at a minimum where everything is functional, working and safe. This was not the case. The bed sheets were nice and crisp but the mattress was like sleeping on a plank. Very evident that someone’s plan is to run this place to the ground. Shame, coz the location is great and the property has such good bones.
Read More
Leigh
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
2,0
/10
Diulas 194 minggu lalu

Expedia Group verified review

Worst plsce i have ever stayed
Eliza
icon-Wisata dengan Anak
Wisata dengan Anak
4,0
/10
Diulas 195 minggu lalu

Expedia Group verified review

We were in the budget apartment and while the location is good and the pool and spa are enjoyable, the apartment itself was not clean and was in dire need of an update. Hair in the bathrooms, mould in the shower, a used Band-Aid for a welcome gift. The beds weren’t comfortable with stains on the mattresses and no protectors. The furniture was run down and some pieces stained and unclean. 4 towels provided for a week-long stay. You have to buy everything for the kitchen so come prepared. I suppose you get what you pay for but the general expectation is that it should at least be clean - I’m 5 months pregnant and was worried about the state of the place. Apparently the other apartments were in decent condition so it seems like the anomaly. Well, I hope so, at the very least.
Read More
Sadiq
icon-Wisata dengan Anak
Wisata dengan Anak
4,0
/10
Diulas 196 minggu lalu

Expedia Group verified review

Propert wasn't cleaned properly, wifi wasn't working, shower head broken etc etc when we moved in, complaint the next morning as the reception close early and no one answer the call on the after hours service phone number the guy on the reception said that he will personally go with cleaner to the room to make sure it's properly cleaned, we left and came back in the evening property was still not cleaned I try calling on the after hours phone number but no answer the next morning I went back to the reception ask the guy that why the apartment has not been cleaned he was said it should be as the cleaner went in to the property but asured me that if not he will fix it today before we come back to the property but you know what nothing happened property was still a mess called the manager on after hour phone number this time answered and when I said the the apartment has not been cleaned, wifi and shower head not fixed instead of apology he said the it's been cleaned before we move in and nothing can be done right know as it's our last day there. Definitely not going back there, poor management and absolutely poor service overall.
Read More
Carly
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
8,0
/10
Diulas 197 minggu lalu

Expedia Group verified review

Lovely to have a place where the whole famiky can stay and have our own spaces. Love the spa and pool!
Jumlah review per halaman
20
40