Mercure Alice Springs Resort

Hotel
8,2
/10
Mengesankan
970 ulasan

Kesan Menginap Tamu Lain

Ram
10,0
/ 10
I gave a 5 starts review because I think the current grades do it some injustice. The beds in this hotel are simply fabulous. Regarding the room -in our first visit we were upgraded to a room starting with 3 (in the river block) and this room was excellent. In our second visit we stayed in a rooms starting with 2 and the room needed some update, and more intriguing - was located on the main road so noisy. So in order to fully enjoy - ask for a room in the river block or at least a room not facing the road. The coupon provided in reception makes the breakfast buffet a great deal. It was too cold for the pool and it is less inviting than the picture they publish.
Lihat terjemahan
Janet
10,0
/ 10
The room is very clean and comfortable. Staff are friendly and attentive. Restaurant food is delicious. Overall it’s a very satisfying stay.
Lihat terjemahan
Francesca
10,0
/ 10
The Mercure was a wonderful stay and would definitely go there again. The staff were friendly and helpful and the place was calm and relaxing. Close to main shopping area and pool was refreshing
Lihat terjemahan
Area Akomodasi
Lihat Peta
34 Stott Terrace, Alice Springs, Northern Territory, Australia, 0870

Fasilitas Utama

Selengkapnya
Kolam Renang
Parkir
WiFi
Mercure Alice Springs Resort adalah hotel di lingkungan yang baik, yang terletak di Alice Springs. WiFi tersedia di area umum properti untuk membantu Anda tetap terhubung dengan keluarga dan teman.
Selengkapnya
Berhasil login!
Sekarang kamu bisa menikmati berbagai keuntungan termasuk pilihan bayar dekat tanggal menginap!

Info Lokasi di sekitar Mercure Alice Springs Resort

34 Stott Terrace, Alice Springs, Northern Territory, Australia, 0870
Temukan Tempat Lainnya
Lainnya Mercure Alice Springs Resort
Lainnya 2 Mercure Alice Springs Resort

Lebih Lanjut tentang Mercure Alice Springs Resort

Mercure Alice Springs Resort: Pilihan Ideal untuk Penginapan di Jantung Australia

Mercure Alice Springs Resort, terletak di Alice Springs, Northern Territory, Australia, adalah pilihan akomodasi yang sempurna bagi para wisatawan yang ingin menjelajahi keindahan dan keunikan pusat Australia. Dengan lokasinya yang strategis, fasilitas yang lengkap, dan suasana yang nyaman, resort ini menawarkan pengalaman menginap yang tak terlupakan. Mari kita telusuri lebih dalam tentang apa yang membuat Mercure Alice Springs Resort menjadi pilihan favorit bagi para pelancong.

Lokasi Strategis dan Akses Mudah

Mercure Alice Springs Resort terletak di lokasi yang sangat strategis, memberikan akses mudah ke berbagai atraksi wisata, pusat perbelanjaan, dan fasilitas penting lainnya di Alice Springs. Keunggulan lokasi ini meliputi:

  • Kedekatan dengan Bandara:

    Resort ini berjarak relatif dekat dengan Bandara Alice Springs, memudahkan perjalanan bagi para tamu yang tiba dengan pesawat.
  • Akses ke Pusat Kota:

    Terletak tidak jauh dari pusat kota, memungkinkan para tamu untuk dengan mudah menjelajahi toko-toko, restoran, dan galeri seni lokal.
  • Dekat dengan Atraksi Wisata:

    Resort ini menjadi titik awal yang sempurna untuk menjelajahi berbagai atraksi wisata terkenal di sekitar Alice Springs, seperti Uluru (Ayers Rock), Kata Tjuta (The Olgas), dan West MacDonnell Ranges.

Pilihan Kamar dan Akomodasi yang Nyaman

Mercure Alice Springs Resort menawarkan berbagai pilihan kamar dan akomodasi yang dirancang untuk memenuhi kebutuhan dan preferensi setiap tamu. Setiap kamar dilengkapi dengan fasilitas modern untuk memastikan kenyamanan maksimal selama menginap. Beberapa pilihan kamar yang tersedia meliputi:

  • Kamar Standar:

    Pilihan yang nyaman dan terjangkau, cocok untuk pasangan atau pelancong solo.
  • Kamar Superior:

    Kamar yang lebih luas dengan fasilitas tambahan, seperti balkon atau teras pribadi.
  • Suite:

    Pilihan yang mewah dengan ruang tamu terpisah, ideal untuk keluarga atau mereka yang mencari ruang lebih.

Setiap kamar dilengkapi dengan fasilitas seperti:

  • Tempat tidur yang nyaman dengan linen berkualitas tinggi.
  • Kamar mandi pribadi dengan perlengkapan mandi lengkap.
  • AC untuk kenyamanan di tengah cuaca gurun yang ekstrem.
  • TV layar datar dengan saluran satelit.
  • Fasilitas pembuat kopi dan teh.
  • Akses Wi-Fi gratis.

Fasilitas dan Layanan Unggulan

Mercure Alice Springs Resort menawarkan berbagai fasilitas dan layanan untuk memastikan pengalaman menginap yang menyenangkan dan tak terlupakan. Beberapa fasilitas unggulan meliputi:

Kolam Renang dan Area Rekreasi

Nikmati kesegaran di kolam renang outdoor yang luas, tempat yang sempurna untuk bersantai dan menikmati sinar matahari. Terdapat juga area bermain untuk anak-anak, menjadikannya pilihan yang ramah keluarga.

Restoran dan Bar

Resort ini memiliki beberapa pilihan restoran dan bar yang menyajikan berbagai hidangan lezat dan minuman menyegarkan. Anda dapat menikmati hidangan lokal dan internasional, serta bersantai dengan minuman favorit Anda setelah seharian beraktivitas.

Fasilitas Pertemuan dan Acara

Mercure Alice Springs Resort menyediakan fasilitas pertemuan dan acara yang lengkap, menjadikannya pilihan yang ideal untuk pertemuan bisnis, konferensi, atau acara khusus lainnya. Tim yang profesional siap membantu Anda merencanakan dan melaksanakan acara Anda dengan sukses.

Layanan Lainnya

Resort ini juga menawarkan berbagai layanan tambahan, seperti layanan kamar 24 jam, layanan binatu, dan layanan penyewaan mobil, untuk memastikan kenyamanan dan kemudahan bagi para tamu.

Atraksi Wisata Terdekat

Mercure Alice Springs Resort adalah titik awal yang sempurna untuk menjelajahi berbagai atraksi wisata terkenal di sekitar Alice Springs. Beberapa atraksi yang wajib dikunjungi meliputi:

  • Uluru (Ayers Rock):

    Ikon Australia yang terkenal, sebuah formasi batuan raksasa yang menawarkan pemandangan matahari terbit dan terbenam yang spektakuler.
  • Kata Tjuta (The Olgas):

    Gugusan kubah batu pasir yang menakjubkan, menawarkan pengalaman hiking dan trekking yang luar biasa.
  • West MacDonnell Ranges:

    Rangkaian pegunungan yang indah dengan ngarai, kolam renang alami, dan jalur pendakian yang menantang.
  • Alice Springs Desert Park:

    Taman margasatwa yang menampilkan flora dan fauna khas gurun Australia.
  • Alice Springs School of the Air:

    Sekolah jarak jauh yang unik, menawarkan wawasan tentang pendidikan di daerah terpencil Australia.

Pengalaman Kuliner yang Menggugah Selera

Mercure Alice Springs Resort menawarkan pengalaman kuliner yang beragam dan memuaskan. Anda dapat menikmati berbagai pilihan hidangan di restoran dan bar yang tersedia di resort. Beberapa pilihan yang bisa Anda nikmati:

  • Restoran Utama:

    Menawarkan prasmanan dan menu a la carte dengan hidangan internasional dan lokal.
  • Bar Kolam Renang:

    Tempat yang sempurna untuk bersantai sambil menikmati minuman ringan dan makanan ringan di tepi kolam renang.
  • Bar Lobi:

    Tempat yang nyaman untuk bersantai dengan minuman favorit Anda dan menikmati suasana yang tenang.

Mengapa Memilih Mercure Alice Springs Resort?

Mercure Alice Springs Resort menawarkan kombinasi sempurna antara kenyamanan, lokasi strategis, dan fasilitas yang lengkap. Berikut adalah beberapa alasan mengapa Anda harus memilih resort ini:

  • Lokasi yang Ideal:

    Akses mudah ke bandara, pusat kota, dan atraksi wisata utama.
  • Pilihan Akomodasi yang Beragam:

    Pilihan kamar yang sesuai dengan kebutuhan dan anggaran Anda.
  • Fasilitas Lengkap:

    Kolam renang, restoran, bar, dan fasilitas pertemuan.
  • Pelayanan yang Ramah:

    Staf yang ramah dan profesional siap membantu Anda.
  • Pengalaman yang Tak Terlupakan:

    Suasana yang nyaman dan pengalaman menginap yang berkesan.

Keunggulan Memesan di Traveloka

Saat Anda merencanakan perjalanan ke Alice Springs dan memilih Mercure Alice Springs Resort, pertimbangkan untuk melakukan booking hotel melalui Traveloka. Ada banyak keuntungan yang bisa Anda dapatkan:

Beragam Pilihan Akomodasi

Traveloka menawarkan beragam pilihan kamar dan akomodasi di Mercure Alice Springs Resort, sehingga Anda dapat memilih yang paling sesuai dengan kebutuhan dan anggaran Anda. Anda juga dapat menemukan berbagai pilihan hotel murah lainnya di Alice Springs jika Anda mencari alternatif.

Berbagai Cara Bayar Fleksibel dan Mudah

Traveloka menyediakan berbagai cara pembayaran yang fleksibel dan mudah, mulai dari transfer bank, kartu kredit, hingga pembayaran melalui gerai retail. Anda dapat memilih cara pembayaran yang paling nyaman bagi Anda.

Customer Loyalty Program

Traveloka memiliki program loyalitas pelanggan yang memberikan berbagai keuntungan, seperti diskon eksklusif, poin reward, dan penawaran khusus lainnya. Semakin sering Anda memesan melalui Traveloka, semakin banyak keuntungan yang Anda dapatkan.

Tips untuk Menginap di Mercure Alice Springs Resort

Berikut adalah beberapa tips untuk memaksimalkan pengalaman menginap Anda di Mercure Alice Springs Resort:

  • Pesan Lebih Awal:

    Terutama jika Anda berencana menginap selama musim puncak, pesan kamar Anda jauh-jauh hari untuk memastikan ketersediaan dan mendapatkan harga terbaik.
  • Manfaatkan Fasilitas:

    Nikmati fasilitas yang ditawarkan oleh resort, seperti kolam renang, restoran, dan bar.
  • Jelajahi Sekitar:

    Manfaatkan lokasi strategis resort untuk menjelajahi atraksi wisata terdekat, seperti Uluru dan West MacDonnell Ranges.
  • Perhatikan Cuaca:

    Alice Springs memiliki iklim gurun yang ekstrem, jadi pastikan Anda membawa pakaian yang sesuai dan perlindungan dari sinar matahari.
  • Manfaatkan Layanan:

    Jangan ragu untuk meminta bantuan dari staf resort untuk informasi atau bantuan apa pun yang Anda butuhkan.

Kesimpulan

Mercure Alice Springs Resort adalah pilihan yang sangat baik untuk penginapan di Alice Springs, menawarkan kombinasi sempurna antara kenyamanan, lokasi strategis, dan fasilitas yang lengkap. Dengan akses mudah ke atraksi wisata utama, pilihan kamar yang beragam, dan layanan yang ramah, resort ini akan memastikan pengalaman menginap yang tak terlupakan. Jangan lewatkan kesempatan untuk menjelajahi keindahan pusat Australia dan menginap di Mercure Alice Springs Resort. Segera rencanakan perjalanan Anda dan lakukan booking hotel melalui Traveloka untuk mendapatkan penawaran terbaik dan kemudahan dalam pemesanan. Temukan juga berbagai pilihan hotel murah lainnya di Traveloka untuk menyesuaikan dengan anggaran Anda. Dengan Traveloka, perjalanan Anda akan menjadi lebih mudah, nyaman, dan menyenangkan.

Semua Fasilitas di Mercure Alice Springs Resort

Lainnya Mercure Alice Springs Resort
Lainnya

Fasilitas Publik

  • Area parkir
  • WiFi di area umum

Kegiatan Lainnya

  • Kolam renang outdoor

Transportasi

  • Parkir bus/truk

Umum

  • Kolam renang

Servis Hotel

  • Check-out ekspress

Kebijakan Akomodasi & Informasi Umum di Mercure Alice Springs Resort

Waktu Check-in/Check-out

Check-in:
Dari 15:00
Check-out:
Sebelum 10:00
Hotel policy is not yet available.

Informasi Umum

Fasilitas Populer
Kolam Renang, Parkir, WiFi
Waktu Check-In/Check-Out
Dari 15:00 - sampai 10:00
Lantai yang tersedia di Mercure Alice Springs Resort
2
Fasilitas lainnya di Mercure Alice Springs Resort
Area parkir, WiFi di area umum, Kolam renang outdoor, Parkir bus/truk, Kolam renang

Pertanyaan yang sering ditanyakan di Mercure Alice Springs Resort

Fasilitas apa saja yang tersedia di Mercure Alice Springs Resort?
Mercure Alice Springs Resort memiliki fasilitas terbaik seperti: Kolam Renang, Parkir, WiFi. (Beberapa fasilitas lain mungkin memerlukan biaya tambahan)
Kapan waktu check-in & check-out di Mercure Alice Springs Resort?
Waktu untuk check-in di Mercure Alice Springs Resort adalah mulai dari pukul Dari 15:00 sedangkan waktu check-out paling lambat pukul Sebelum 10:00
Hotel bintang berapa Mercure Alice Springs Resort?
Mercure Alice Springs Resort memiliki 4.0 bintang
Ada berapa lantai yang tersedia di Mercure Alice Springs Resort?
Mercure Alice Springs Resort memiliki 2 kamar
Apakah Mercure Alice Springs Resort menyediakan parkir?
Ya, Mercure Alice Springs Resort menyediakan tempat parkir. Tetapi anda harus konfirmasi ke hotel tentang seberapa besar tempat parkir mereka.
Lihat Semua

Review dari Tamu Lainnya di Mercure Alice Springs Resort

8,2
Mengesankan
Dari 970 review
Kebersihan

8,6

Kenyamanan Kamar

8,4

Lokasi

9,8

Pelayanan dan Fasilitas

8,6

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Mercure Alice Springs Resort

Jumlah review per halaman
20
40
Review teratas
Ann
10,0
/10
Diulas 15 minggu lalu

Expedia Group verified review

The restaurant was amazing. We had a wonderful stay. Thank you.
PAUL
4,0
/10
Diulas 15 minggu lalu

Expedia Group verified review

Cold showers and reception didn't care!
Ram
icon-Teman dan Keluarga
Teman dan Keluarga
10,0
/10
Diulas 15 minggu lalu

Hotels.com verified review

I gave a 5 starts review because I think the current grades do it some injustice. The beds in this hotel are simply fabulous. Regarding the room -in our first visit we were upgraded to a room starting with 3 (in the river block) and this room was excellent. In our second visit we stayed in a rooms starting with 2 and the room needed some update, and more intriguing - was located on the main road so noisy. So in order to fully enjoy - ask for a room in the river block or at least a room not facing the road. The coupon provided in reception makes the breakfast buffet a great deal. It was too cold for the pool and it is less inviting than the picture they publish.
Read More
holly
6,0
/10
Diulas 16 minggu lalu

Hotels.com verified review

The setting and the property were beautiful. Hard to realize that you were in the middle of the desert. Manager was helpful and friendly. There were two problems. One was that there’s no elevator in one building. The hotel and hotels.com should have revealed that. They had a luggage lift which helped. The reception area wasn’t accessible either. That being said, one can make a more informed decision when given more information. The main problem was the front desk staff. They were not friendly or informative. It was as if they had chips on their shoulders. I was not helped with the luggage lift upon leaving. They brought my bags out and left them in the middle of the lobby and walked away. There was a major discrepancy between what their info map/guide said and what Google and Apple said. When this was pointed out, they were rude and essentially said they were right. I realize that Alice Springs is not a big city/cosmopolitan place but to get cross with a customer when their error was pointed out, was uncalled for. This property could be filled every night if it were staffed with people who cared about the customers.
Read More
Janet
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 16 minggu lalu

Expedia Group verified review

The room is very clean and comfortable. Staff are friendly and attentive. Restaurant food is delicious. Overall it’s a very satisfying stay.
Donna
icon-Wisata
Wisata
6,0
/10
Diulas 16 minggu lalu

Expedia Group verified review

There were no blankets in rooms so you have to use heaters. Not enough staff on for bar service , service took along time, staff were lovely buy she was run off her feet the whole night. Tv reception is not good. No seating in outdoor/garden areas so you have to sit at pool.
Carolyn
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
8,0
/10
Diulas 17 minggu lalu

Expedia Group verified review

After our previous location, the Mercure was a joy to come to. Clean room, spacious and a wonderful bed. Staff were friendly and welcoming.
stephen
2,0
/10
Diulas 19 minggu lalu

Hotels.com verified review

after six nights on the larapinta trail we were looking forward to a restful nights sleep. we upgraded our room which included a bath. about 2am our very noisy neighbours in the adjoining room came home and from that point we didn’t sleep again. I knocked on their door and spoke to them once. we then called hotel reception/security another two times over the next few hours and they came and spoke to the offending guests. nothing changed. no offer to change rooms or eject the noisy neighbours. in the morning I spoke to the receptionist who checked us in. he was aware of the disruption. I asked about a refund and was told because we booked through a third party no refund was possible. he suggested we contact hotels.com. (we were offered free b/f which we declined as we had an early flight to get to). after contacting hotels.com who tried to get a refund on our behalf we were told the hotel had declined our request. Obviously the hotel is not responsible for the bad guest behaviour but they need a better policy to deal with situations like ours. We stayed at the hotel the night before our trek and the night after. rooms seem to vary according to the different buildings. It’s an ok hotel but certainly can’t recommend after our experience.
Read More
Matt
icon-Perjalanan Bisnis
Perjalanan Bisnis
6,0
/10
Diulas 22 minggu lalu

Expedia Group verified review

Normally have a great stay but tonight waited one hour for my meal and eventually gave up, walked out, and caught a Taxi into town for dinner. A fabulous pizza at Bella, which are always great.
Matt
icon-Perjalanan Bisnis
Perjalanan Bisnis
8,0
/10
Diulas 22 minggu lalu

Expedia Group verified review

Close to town and safe parking.
Charles
icon-Teman dan Keluarga
Teman dan Keluarga
8,0
/10
Diulas 23 minggu lalu

Hotels.com verified review

Nice hotel with a good breakfast
Mabu
icon-Teman dan Keluarga
Teman dan Keluarga
8,0
/10
Diulas 23 minggu lalu

Hotels.com verified review

Welcoming staff spacious and clean room
louise
icon-Teman dan Keluarga
Teman dan Keluarga
6,0
/10
Diulas 24 minggu lalu

Hotels.com verified review

Terrible showers
Philip
icon-Wisata
Wisata
10,0
/10
Diulas 27 minggu lalu

Expedia Group verified review

Very good value. Restaurant has good menu.
Matt
icon-Perjalanan Bisnis
Perjalanan Bisnis
8,0
/10
Diulas 30 minggu lalu

Expedia Group verified review

👍
Sue
icon-Wisata
Wisata
10,0
/10
Diulas 32 minggu lalu

Expedia Group verified review

Service and thoughtful attention to providing comfort
Raimonda
10,0
/10
Diulas 33 minggu lalu

Expedia Group verified review

Friendly staff, nice location
Margaret
icon-Wisata
Wisata
8,0
/10
Diulas 34 minggu lalu

Expedia Group verified review

Thank you for being my gateway to see the beautiful town of Alice. What a wonderful experience. Thank you to the cleaning staff and thank you to reception for going the extra step to gain information for me. You rock
Francesca
icon-Wisata
Wisata
10,0
/10
Diulas 34 minggu lalu

Expedia Group verified review

The Mercure was a wonderful stay and would definitely go there again. The staff were friendly and helpful and the place was calm and relaxing. Close to main shopping area and pool was refreshing
Pia
10,0
/10
Diulas 35 minggu lalu

Hotels.com verified review

Erittäin hyvä sijainti.
Jumlah review per halaman
20
40

Siap wujudkan perjalananmu?

Buat Pesanan Sekarang
Lainnya 4 Mercure Alice Springs Resort

Disclaimer

Disclaimer: Adalah tanggung jawab hotel untuk memastikan akurasi foto hotel. Traveloka.com tidak bertanggung jawab atas ketidak-akuratan foto hotel. Harga kamar yang ditampilkan adalah untuk tamu dewasa. Anak-anak mungkin akan dianggap sebagai tamu dewasa dan dikenakan biaya penuh kecuali jika tertera sebaliknya. Harga kamar belum termasuk sarapan dan sarapan akan dikenakan biaya oleh hotel kecuali jika tertera sebaliknya.
8,2
Mengesankan
Dari 970 review
Kebersihan

8,6

Kenyamanan Kamar

8,4

Lokasi

9,8

Pelayanan dan Fasilitas

8,6

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Mercure Alice Springs Resort

Jumlah review per halaman
20
40
Review teratas
Ann
10,0
/10
Diulas 15 minggu lalu

Expedia Group verified review

The restaurant was amazing. We had a wonderful stay. Thank you.
PAUL
4,0
/10
Diulas 15 minggu lalu

Expedia Group verified review

Cold showers and reception didn't care!
Ram
icon-Teman dan Keluarga
Teman dan Keluarga
10,0
/10
Diulas 15 minggu lalu

Hotels.com verified review

I gave a 5 starts review because I think the current grades do it some injustice. The beds in this hotel are simply fabulous. Regarding the room -in our first visit we were upgraded to a room starting with 3 (in the river block) and this room was excellent. In our second visit we stayed in a rooms starting with 2 and the room needed some update, and more intriguing - was located on the main road so noisy. So in order to fully enjoy - ask for a room in the river block or at least a room not facing the road. The coupon provided in reception makes the breakfast buffet a great deal. It was too cold for the pool and it is less inviting than the picture they publish.
Read More
holly
6,0
/10
Diulas 16 minggu lalu

Hotels.com verified review

The setting and the property were beautiful. Hard to realize that you were in the middle of the desert. Manager was helpful and friendly. There were two problems. One was that there’s no elevator in one building. The hotel and hotels.com should have revealed that. They had a luggage lift which helped. The reception area wasn’t accessible either. That being said, one can make a more informed decision when given more information. The main problem was the front desk staff. They were not friendly or informative. It was as if they had chips on their shoulders. I was not helped with the luggage lift upon leaving. They brought my bags out and left them in the middle of the lobby and walked away. There was a major discrepancy between what their info map/guide said and what Google and Apple said. When this was pointed out, they were rude and essentially said they were right. I realize that Alice Springs is not a big city/cosmopolitan place but to get cross with a customer when their error was pointed out, was uncalled for. This property could be filled every night if it were staffed with people who cared about the customers.
Read More
Janet
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 16 minggu lalu

Expedia Group verified review

The room is very clean and comfortable. Staff are friendly and attentive. Restaurant food is delicious. Overall it’s a very satisfying stay.
Donna
icon-Wisata
Wisata
6,0
/10
Diulas 16 minggu lalu

Expedia Group verified review

There were no blankets in rooms so you have to use heaters. Not enough staff on for bar service , service took along time, staff were lovely buy she was run off her feet the whole night. Tv reception is not good. No seating in outdoor/garden areas so you have to sit at pool.
Carolyn
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
8,0
/10
Diulas 17 minggu lalu

Expedia Group verified review

After our previous location, the Mercure was a joy to come to. Clean room, spacious and a wonderful bed. Staff were friendly and welcoming.
stephen
2,0
/10
Diulas 19 minggu lalu

Hotels.com verified review

after six nights on the larapinta trail we were looking forward to a restful nights sleep. we upgraded our room which included a bath. about 2am our very noisy neighbours in the adjoining room came home and from that point we didn’t sleep again. I knocked on their door and spoke to them once. we then called hotel reception/security another two times over the next few hours and they came and spoke to the offending guests. nothing changed. no offer to change rooms or eject the noisy neighbours. in the morning I spoke to the receptionist who checked us in. he was aware of the disruption. I asked about a refund and was told because we booked through a third party no refund was possible. he suggested we contact hotels.com. (we were offered free b/f which we declined as we had an early flight to get to). after contacting hotels.com who tried to get a refund on our behalf we were told the hotel had declined our request. Obviously the hotel is not responsible for the bad guest behaviour but they need a better policy to deal with situations like ours. We stayed at the hotel the night before our trek and the night after. rooms seem to vary according to the different buildings. It’s an ok hotel but certainly can’t recommend after our experience.
Read More
Matt
icon-Perjalanan Bisnis
Perjalanan Bisnis
6,0
/10
Diulas 22 minggu lalu

Expedia Group verified review

Normally have a great stay but tonight waited one hour for my meal and eventually gave up, walked out, and caught a Taxi into town for dinner. A fabulous pizza at Bella, which are always great.
Matt
icon-Perjalanan Bisnis
Perjalanan Bisnis
8,0
/10
Diulas 22 minggu lalu

Expedia Group verified review

Close to town and safe parking.
Charles
icon-Teman dan Keluarga
Teman dan Keluarga
8,0
/10
Diulas 23 minggu lalu

Hotels.com verified review

Nice hotel with a good breakfast
Mabu
icon-Teman dan Keluarga
Teman dan Keluarga
8,0
/10
Diulas 23 minggu lalu

Hotels.com verified review

Welcoming staff spacious and clean room
louise
icon-Teman dan Keluarga
Teman dan Keluarga
6,0
/10
Diulas 24 minggu lalu

Hotels.com verified review

Terrible showers
Philip
icon-Wisata
Wisata
10,0
/10
Diulas 27 minggu lalu

Expedia Group verified review

Very good value. Restaurant has good menu.
Matt
icon-Perjalanan Bisnis
Perjalanan Bisnis
8,0
/10
Diulas 30 minggu lalu

Expedia Group verified review

👍
Sue
icon-Wisata
Wisata
10,0
/10
Diulas 32 minggu lalu

Expedia Group verified review

Service and thoughtful attention to providing comfort
Raimonda
10,0
/10
Diulas 33 minggu lalu

Expedia Group verified review

Friendly staff, nice location
Margaret
icon-Wisata
Wisata
8,0
/10
Diulas 34 minggu lalu

Expedia Group verified review

Thank you for being my gateway to see the beautiful town of Alice. What a wonderful experience. Thank you to the cleaning staff and thank you to reception for going the extra step to gain information for me. You rock
Francesca
icon-Wisata
Wisata
10,0
/10
Diulas 34 minggu lalu

Expedia Group verified review

The Mercure was a wonderful stay and would definitely go there again. The staff were friendly and helpful and the place was calm and relaxing. Close to main shopping area and pool was refreshing
Pia
10,0
/10
Diulas 35 minggu lalu

Hotels.com verified review

Erittäin hyvä sijainti.
Jumlah review per halaman
20
40