Oaks Melbourne on Market Hotel

Excellent area and good service

Studio room was clean and spacious. Bed very comfortable. Blockout blinds really good. Water pressure in the shower was poor

Absolute great location. We walked to queen Victoria markets, aquarium, mcg, marvel stadium, Docklands all with ease. A short 10minute walk to the train and Skybus station. Staff were lovely and our room fantastic. Perfect for our family of 4. Highly recommend this hotel!

Great place to stay.

Value for money business stay.

Ansolutely loved the location, facilities and room.

Stains on carpet chairs all worn crack in bathroom sink

The property was central to all we wanted to do in Melbourne and the service was very good.

Everything was perfect

Good hotel, very quiet in the rooms, slept very well, very good pool, sauna and hot tub. Check in and check out took a while though

Our room wasn’t ready for an hour after CHECKIN. Shower was mouldy. Construction works going on in the lift all night which we were not notified of. Stairs up to room that we were not notified of - we had a double pram.

Have stayed with many oaks over the years. Unfortunately, this one could use a little improvement. Good location and the hotel was mostly fine. Just a few small things that the customer service needs to address. 1 parking. The price on hotels/ Expedia states $30 overnight. The office charged at the hotel $45 per night. The front desk said the website isn't updated. This was disappointing as the price would've been cheaper if I booked through the app earlier when I tried to explain the customer service didn't want to hear about it. Just creates a distaste at the get go, a simple sorry we'll get that updated and here is a free coffee or acknowledgement would benefit. 2. Small things.. there was only 4 UHT milks (those small ones where you need at least 2 for a coffee) and 2 instant coffee packets. There were 2 adults staying 3 nights. We only drink 1 coffee per day (not enough for an instant coffee for our stay), when we asked room service for an additional one it was an issue. We had to go to front desk and ask. When we did, there was reluctance (I thought there would at least be enough for 1 coffee per day for your purchase stay). 3. The soap/body wash was completely empty upon arrival (shows room not serviced correctly). We asked for this to be topped up, thankfully there was no push back on this.

Comfortable stay with large lounge in 2 bed apt. Lovely reception staff and check in and throughout stay. Bathroom could have been cleaner (lots of hair left in shower, hence 4 stars for cleanliness). Phone call to query parking the day prior was laughable. They couldn't find my booking, and then was told I didn't say my name "right". (They didn't ask me to spell it, simple name, and native English speaker here [Aus accent]). Phone etiquette definitely needs a huge improvement for this non-native speaker of English. Other than that encounter, lovely stay and would recommend and stay again.

Large 2 Bed apartment. Clean and tidy with ample amenities.

My stay at Oaks was exactly what we were looking for in terms of easy access to transport and proximity to the CBD and south bank. Only detracted by breakfast which was Luke warm at best.

This is a great place to stay. We've stayed here on many occasions. It is walking distance from Southern Cross Station (for travelling with Skybus from the airport). There are many convenient trams to get us to around. The service is wonderful and friendly, taking delivery of a birthday cake for us. We will be staying here again.

House keeping は自分のオプションなので、 安価で滞在できます。

Staff Manager at Oak & Vine needs to take a PR lesson, her attitude left a lot to be desired. The body wash dispenser in the shower was empty when we arrived, and the soap holder kept falling off the wall. Our stay at this establishment is normally excellent, so we hope that this experience was an exception.

We really enjoyed our stay at Oaks Melbourne on Market - the view was spectacular, it was spacious, clean and comfortable. The location is central to walk everywhere and we will definitely stay there again.

All good especially swimming pool and buffett breakfasts and location to sites to visit.