The Sebel Swan Valley The Vines

We loved the size of the apartment for our young family and it was beautiful and clean, unfortunately we got off to a bad start not being able to find reception for a good 30 mins and also no car parks available as they were all full. We didn’t want to park at the vines resort ( once we found out that was where check in was ) and walk with our luggage to the apartments with the kids. The grounds are beautiful and the kids loved waking up to seeing kangaroos hopping around outside their windows.

Close to beach plus fantastic pool and amentities loved the breakfast

I love this property and have stayed there at least 5 times. Waking up to the kangaroos lying metres away on the golf course is truly wonderful. So many joeys in pouches. Abundance of wildlife is a real treat when you consider you are only 30 minutes away from Perth City. The apartments are well appointed.

We had a wonderful stay. the place was very clean and spacious. It was confusing trying to drive to the front reception. Should consider a road to the units out the back to get to the front reception.

We enjoyed the stay

Next to the golf course, enjoyed the game plus the wild life

Beautiful large apartment next to golf courses surrounded by winery’s. The staff are lovely however the cafe could provide higher quality food and they’ve missed a trick not serving local wines. The kangaroos all over the place made it a special place for us to stay.

Location was great - lovely place for families Sadly the service was substandard- slow - understaffed and low motivated staff. We had one hour wait of food from cafe / half an hour wait for some eggs at bfast / an incorrectly working app for room service When addressed it seems everything pointed to poor staffing .. loved the sunsets and kangaroos on the golf course

The size & location was excellent, the amenities excellent. Unfortunately our sliding door was broken & unable to close it rang Reception gentleman came over to look at it & said it couldn’t be fixed until the next day but they have cameras so all good!! Not good for 2 women & 2 young children to sleep all night with an open door.

We have stayed at The Sebel twice now and find it very relaxing (other than, this time, the children in the adjoining room were crazy noisy! Thankfully not constantly) Beautiful surroundings and great facilities.

As usual was very nice but unfortunately this time there were some families next door with very young children and there was a lot of noise coming through the adjoining door

Modern, clean & new

Whilst the room was ok , I didn’t mind leaves on the balcony or the toilet being small (how big do you need), as others have complained. What I did mind was the noise that families with smallish children were creating, we were there 4 nights and every morning(6.30am) children were running around screaming and yelling. We will not be back, and those parents with the kids need to get better or find a caravan park, more suited to your poor parenting.

This block of apartments is situated quite a distance from the Novotel, on the far side of the golf course, where we had to check-in and out. We did use the resort hotel restaurant and bar for a couple of meals and drinks. We stayed 4 nights in an upstairs apartment style room, which was clean and comfortable. The downside, there are no lifts in building, so had to carry bags up the stairs. Nice sized pool. Not staffed and we did not book housekeeping being over the Xmas holiday break.

Checking in was a headache, google maps took us to the rear carpark. It was raining, we got out and tried to follow the one sign that pointed towards reception but couldn't find it. Got back in the car, tried phoning Sebel but were advised their office was closed (despite 24 hour reception. Couldn’t find a direct number for the hotel). Checked our email again and noticed it said to check in at Novotel (it was about 7pm, dark and raining.) Drove over to the other hotel, checked in, the young, male staff member kindly provided a map and circled our building, but we still ended up back in the customer rear carpark, not realising we were meant to be in the Apartment building. So walked around for a good 10 minutes or so with our luggage in the rain and the dark before working out where we were meant to go. I slept well the first night, but there was a strange, loud noise the second night (reported when we checked out). It sounded like the aircon or fridge was working too hard, or a neighbour was running a spa intermittently, but I don't know what it was. Overall it was an okay stay, but I'll probably pick somewhere else next time.

Good golf course with extra kangaroos on site

A very pleasant stay, staff were friendly and helpful, Very relaxing.

Pool area was nice, apartment was nice. Buffet at restaurant was empty and not a great selection for the price. We didn't dine in there after booking.

I had no questions about my stay as everything was answered. I was e-mailed a description of how to get to the Novotel Reception for check-in and check-out and then how to get to my hotel. I didn’t need to call up to confirm as I got an e-mail. Parking was easy. My room was perfect. Would definitely recommend it.

Lots of spider webs and spiders and bugs inside out out