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Europe Hotel

Hotel
8,0
/10
Mengesankan
326 ulasan

Kesan Menginap Tamu Lain

John
10,0
/ 10
The rooms were nice and the breakfasts were great. Staff was very friendly and helpful when needed. I would definitely stay here again.
Lihat terjemahan
Claudia
10,0
/ 10
Leider wird in der Bar und dem Restaurant geraucht, was mehr als störend ist. Ab 22.00 bekommt man in der Bar nichts mehr zu trinken! Und das in einem 5 Stern Hotel!
Lihat terjemahan
Joe
10,0
/ 10
Lovely hotel. The Viennese cafe is beautiful. The cafe and the bar are really good value for money, not the usual hiked up hotel prices. The corridors have a nice decor and the rooms are nice. I had a great view overlooking the garden and the Gazi Husrev-beg Mosque which was lit up nicely at night. Rooms have an extra bit of security when you go out - you get a standard key lock as well as digital card entry.
Lihat terjemahan
Area Akomodasi
Lihat Peta
Vladislava Skarica 5, Stari Grad Sarajevo, Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina, 71000

Fasilitas Utama

Selengkapnya
Kolam Renang
Restoran
Resepsionis 24 Jam
WiFi
Lift
Europe Hotel adalah hotel di lokasi yang baik, tepatnya berada di Stari Grad, Sarajevo. Resepsionis siap 24 jam untuk melayani proses check-in, check-out dan kebutuhan Anda yang lain. Jangan ragu untuk menghubungi resepsionis, kami siap melayani Anda.
Selengkapnya
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Info Lokasi di sekitar Europe Hotel

Vladislava Skarica 5, Stari Grad Sarajevo, Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina, 71000
Temukan Tempat Lainnya
Lainnya Europe Hotel
Lainnya 2 Europe Hotel

Lebih Lanjut tentang Europe Hotel

Lokasi


Europe Hotel adalah hotel di lokasi yang baik, tepatnya berada di Stari Grad, Sarajevo.

Tentang Europe Hotel

Kualitas pelayanan super, ditambah berbagai fasilitas unggulan akan membuat saat-saat menginap di sini menjadi sebuah pengalaman berkesan yang luar biasa.

Pusat kebugaran menjadi salah satu fasilitas yang wajib Anda coba saat menginap di tempat ini.

Tersedia kolam renang untuk Anda bersantai sendiri maupun bersama teman dan keluarga.

Manjakan diri Anda dengan menikmati fasilitas spa yang memberikan harga dan kualitas pelayanan terbaik.

Resepsionis siap 24 jam untuk melayani proses check-in, check-out dan kebutuhan Anda yang lain. Jangan ragu untuk menghubungi resepsionis, kami siap melayani Anda.

Terdapat restoran yang menyajikan menu lezat ala Europe Hotel khusus untuk Anda.

Pengalaman berkesan dan tak terlupakan akan Anda dapatkan selama menginap di Europe Hotel.

Semua Fasilitas di Europe Hotel

Lainnya Europe Hotel
Lainnya

Servis Hotel

  • Laundry
  • Jasa tur
  • Staff multibahasa
  • Check-in ekspress
  • Penitipan bagasi
  • Check-out ekspress
  • Resepsionis 24 jam
  • Concierge/layanan tamu

Kegiatan Lainnya

  • Jacuzzi
  • Kolam renang indoor
  • Spa
  • Taman
  • Sauna
  • Mandi uap

Umum

  • Area merokok
  • Teras rooftop
  • Tempat parkir
  • Banquet
  • Parkir (berbayar)
  • Teras

Fasilitas Publik

  • OTHER
  • Kopi/teh di lobby
  • Lift
  • Restoran
  • Brankas

Fasilitas Bisnis

  • Fasilitas rapat
  • Fasilitas bisnis
  • Fasilitas komputer

Fasilitas Terdekat

  • Toko oleh-oleh
  • Salon rambut
  • ATM/Bank

Makanan dan Minuman

  • Bar
  • Makanan ringan

Transportasi

  • Transportasi ke pusat perbelanjaan berbiaya
  • Transportasi di area hotel berbiaya

Konektivitas

  • Internet Kamar
  • WiFi gratis

Jasa Antar Jemput

  • Antar-jemput bandara berbiaya

Olahraga & Rekreasi

  • Pusat kebugaran

Kebijakan Akomodasi & Informasi Umum di Europe Hotel

Catatan Penting
  • Biaya antar jemput bandara: EUR 20.00 per kendaraan (satu arah, maksimal 4 tamu)
  • Biaya parkir sendiri di tempat tertutup: EUR 20.50 per hari
  • Check-in lebih awal tersedia dengan biaya (tergantung ketersediaan)
  • Check-out lebih lama tersedia dengan biaya (tergantung ketersediaan)

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

Anda akan diminta untuk membayar biaya berikut di properti. Biaya tersebut mungkin termasuk pajak yang berlaku:

  • Pemerintah kota mengenakan pajak dan ditarik oleh pihak properti. Pajak ini disesuaikan setiap musim dan mungkin tidak diberlakukan setahun penuh. Pengecualian atau pengurangan pajak lainnya mungkin berlaku. Untuk perincian lebih lanjut, silakan hubungi properti menggunakan informasi pada konfirmasi pemesanan yang diterima setelah melakukan pemesanan.
  • Pajak dikenakan oleh pemerintah kota: Dari 1 Januari - 5 Januari, EUR 2.05 per orang, per malam
  • Pajak dikenakan oleh pemerintah kota: Dari 6 Januari - 30 Juni, EUR 1.53 per orang, per malam
  • Pajak dikenakan oleh pemerintah kota: Dari 1 Juli - 31 Agustus, EUR 2.05 per orang, per malam
  • Pajak dikenakan oleh pemerintah kota: Dari 1 September - 24 Desember, EUR 1.53 per orang, per malam
  • Pajak dikenakan oleh pemerintah kota: Dari: From 25 Desember - 31 Desember, EUR 2.05 per orang, per malam

Kami telah memasukkan semua biaya yang diberikan properti ke kami.

  • Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
  • Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
  • Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
  • Properti ini menerima kartu kredit, kartu debit, dan uang tunai
  • Fitur keamanan di properti ini mencakup pendeteksi karbon monoksida, pendeteksi asap, dan sistem keamanan

Resepsionis akan menyambut tamu saat kedatangan di properti. Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis.

Hotel only accepts guests with minimum age of 18

Waktu Check-in/Check-out

Check-in:
Dari 14:00
Check-out:
Sebelum 11:00
Hotel policy is not yet available.

Informasi Umum

Fasilitas Populer
Kolam Renang, Restoran, Resepsionis 24 Jam, WiFi, Lift
Waktu Check-In/Check-Out
Dari 14:00 - sampai 11:00
Kamar yang tersedia di Europe Hotel
160
Lantai yang tersedia di Europe Hotel
7
Fasilitas lainnya di Europe Hotel
Laundry, Jasa tur, Staff multibahasa, Check-in ekspress, Penitipan bagasi

Pertanyaan yang sering ditanyakan di Europe Hotel

Fasilitas apa saja yang tersedia di Europe Hotel?
Europe Hotel memiliki fasilitas terbaik seperti: Kolam Renang, Restoran, Resepsionis 24 Jam, WiFi, Lift. (Beberapa fasilitas lain mungkin memerlukan biaya tambahan)
Kapan waktu check-in & check-out di Europe Hotel?
Waktu untuk check-in di Europe Hotel adalah mulai dari pukul Dari 14:00 sedangkan waktu check-out paling lambat pukul Sebelum 11:00
Hotel bintang berapa Europe Hotel?
Europe Hotel memiliki 5.0 bintang
Ada berapa lantai yang tersedia di Europe Hotel?
Europe Hotel memiliki 7 kamar
Ada berapa kamar yang tersedia di Europe Hotel?
Europe Hotel memiliki 160 kamar
Lihat Semua

Review dari Tamu Lainnya di Europe Hotel

Rating & Review Keseluruhan Europe Hotel

Sumber lain (326)
8,0
Mengesankan
Dari 326 review
Kebersihan

8,2

Kenyamanan Kamar

8,0

Lokasi

9,8

Pelayanan dan Fasilitas

8,0

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Europe Hotel

Jumlah review per halaman
20
40
Review teratas
Meliha
8,0
/10
Diulas 17 minggu lalu

Expedia Group verified review

Ist in Ordnung
Phyllis
6,0
/10
Diulas 28 minggu lalu

Hotels.com verified review

This should not be a 5 star hotel! I’ve stayed in better 3 star. Dated decor that is shabby and in need of upgrades and maintenance. A door that stuck on the carpet. Wonky wardrobe doors, spider webs, heavily worn carpet, a sharp lip to enter the bathroom. This star rating needs to change. The spa was unmanned. No towels and only the sauna on - the steam room didn’t look like it had been on for weeks.
Read More
John
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 52 minggu lalu

Expedia Group verified review

The rooms were nice and the breakfasts were great. Staff was very friendly and helpful when needed. I would definitely stay here again.
Jovan
10,0
/10
Diulas 54 minggu lalu

Expedia Group verified review

Hospitality, downtown is nice and the restorants are fine.
Verified traveler
icon-Perjalanan Bisnis
Perjalanan Bisnis
6,0
/10
Diulas 58 minggu lalu

Hotels.com verified review

I checked in and nobody said anything about the A/C being broken. Room was hot. I was told to just open windows. My room was above a bar across the street. I had to use ear plugs and could still hear the bar late into the night. They didn't have separate sheets, just a comforter/duvet. I had to take the sheet off that due to the heat.
Read More
Verified traveler
6,0
/10
Diulas 60 minggu lalu

Hotels.com verified review

Definitely not up to our expectations. Hotel Europe is rated as being 5 star, however the service and breakfast was mediocre. The heating was not working in our room and couldn’t be fixed. We booked for 2 adults, yet were only provided one teabag and one sachet of coffee daily. The only positive aspect is the location which is excellent.
Read More
Dusan
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 60 minggu lalu

Expedia Group verified review

Charm of old design and paintings on the walls. Staff was excellent too.
Arjan
icon-Perjalanan Bisnis
Perjalanan Bisnis
8,0
/10
Diulas 61 minggu lalu

Hotels.com verified review

Hotel is a bit dated and rooms are very warm...but clean and good people.....size of the rooms is enormous!
Claudia
10,0
/10
Diulas 62 minggu lalu

Expedia Group verified review

Leider wird in der Bar und dem Restaurant geraucht, was mehr als störend ist. Ab 22.00 bekommt man in der Bar nichts mehr zu trinken! Und das in einem 5 Stern Hotel!
Lejla
6,0
/10
Diulas 62 minggu lalu

Expedia Group verified review

Not what I expected. First room had no electricity. They moved us to another room. It had electricity but the shower was not working. There was a tub available as well, but not everyone can climb over the tall tub. Once we checked out we were told parking was extra . That was disappointing. Breakfast is included and it was 10 out of 10 ! Staff is friendly . Rooms are nice size . Overall its an old hotel, it could be improved with remodeling.
Read More
Joe
10,0
/10
Diulas 66 minggu lalu

Hotels.com verified review

Lovely hotel. The Viennese cafe is beautiful. The cafe and the bar are really good value for money, not the usual hiked up hotel prices. The corridors have a nice decor and the rooms are nice. I had a great view overlooking the garden and the Gazi Husrev-beg Mosque which was lit up nicely at night. Rooms have an extra bit of security when you go out - you get a standard key lock as well as digital card entry.
Read More
Jasmina
icon-Wisata
Wisata
10,0
/10
Diulas 66 minggu lalu

Expedia Group verified review

It's very convenient location, walkable and safe.
Radovan
6,0
/10
Diulas 69 minggu lalu

Expedia Group verified review

The part I didnt like us that I called and ask if spa is in the price before booking room. When I arrived I asked about spa I was told I have to pay for spa. I thought it was misunderstanding i went to spa and ask if it is included if it is ok to go. The man said its ok but need to turn out sauna. Sauna didnt get warmed up and I had to leave. Before leaving he charged me for Sauna. Otherwise all was great
Read More
Philipp
4,0
/10
Diulas 70 minggu lalu

Hotels.com verified review

Das Hotel Europe in Sarajevo war einst eine der besten Adressen der Stadt, eine wahre Perle, die für ihren exzellenten Service und ihr luxuriöses Ambiente bekannt war. Leider hat das Haus seitdem deutlich nachgelassen. Es wurden schon seit längerer Zeit keine Investitionen mehr getätigt, was sich deutlich im Zustand des Hotels zeigt. Abgenutzte Möbel, fleckige Teppiche und veraltete Einrichtungen dominieren das Bild. Das Personal selbst ist größtenteils bemüht und freundlich, jedoch kann es die gravierenden Schwächen des Managements nicht ausgleichen. Einziger Lichtblick und Grund für den Aufenthalt im Hotel Europe war die hoteleigene Parkgarage. Sie bietet eine bequeme Parkmöglichkeit in der Innenstadt. Dies allein rechtfertigt jedoch nicht die vielen Kompromisse, die man als Gast in Kauf nehmen muss.
Read More
medina
icon-Bisnis dan Wisata dengan Anak
Bisnis dan Wisata dengan Anak
2,0
/10
Diulas 71 minggu lalu

Expedia Group verified review

Hair dryer didn’t work. No conditioner. Can’t control a/c in room. No iron (yes, they do have the service, but what about if I don’t want the service or I’m in rush??). Not clean for 4-5 star hotel & that price in Bosnia!! Garage too small - sometimes no place to park. Very dirty going through hallway to garage!! Very dirty in garage!
Read More
Maziad
icon-Perjalanan Bisnis
Perjalanan Bisnis
6,0
/10
Diulas 71 minggu lalu

Expedia Group verified review

Excellent location
Julia
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
6,0
/10
Diulas 72 minggu lalu

Expedia Group verified review

This hotel seems to be too big and unwieldy for the management to cope with. We were mystified by how it managed to rate 5 stars, unless this is just a tick-box scheme which is completed by the hotel itself. Our first stay there, earlier in the month was dire (and we have reviewed it as such). Our second stay (which, to be honest we regretted having booked) was a bit better – the hotel seemed to have got itself together, and our room was ready for us, the staff were no longer ignoring or glaring or shouting at the guests. It was surprising that the safe in the room was too small for a laptop computer and there was, apparently, no other form of safekeeping for valuables in a hotel of this supposed stature. And the tea/coffee making facility in the room still consisted of one sachet of Nescafé instant coffee and one Hibiscus teabag. Altogether, the Hotel Europe was quite a strange experience, which didn't do justice to the beautiful, interesting and otherwise welcoming town of Sarajevo, which has done so much to recover from its painful history.
Read More
Julia
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
2,0
/10
Diulas 72 minggu lalu

Expedia Group verified review

This visit to the Europe hotel was chaotic, unwelcoming and hostile to the guests. We were not given a room with a double bed, as we had requested, and were then moved to a room where the electricity was not working, and nor was the air conditioning. The shower mechanism was incomprehensible, the tea/coffee-making facility consisted of one sachet of nescafe and one herbal teabag. A lot of guests were complaining about the air-conditioning and we heard a receptionist shouting at them, rather than solving the problem. We were sitting in the bar on our first night, and the lights were suddenly turned off and the staff all walked out without a word to us. When we sent an email about all this to the hotel group manager, as we had been advised by one of the receptionists, the manager told all the staff off, and sent a bottle of wine to our room as compensation. We had no way to open it so reception sent someone to do that, and he seemed to expect a tip for his services – he clearly hadn't been told that this was our meagre compensation for all the bad things that had happened. The manager did not reply to us, or apologise or wish us a good stay.
Read More
Martine
icon-Teman dan Keluarga
Teman dan Keluarga
10,0
/10
Diulas 72 minggu lalu

Hotels.com verified review

Perfekt beliggenhed. Mega sødt personale alle steder. Både reception og baren. Ligger lige ved den gamle by. Så man kunne komme nemt rundt. P plads i p kælder. Værelset var lidt mørkt, da vinduet var meget lille. Men ellers god plads og ren. Morgenmaden. Det ville hjælpe hvis brødrister stod sammen med brødet og ikke bag frugten. Jeres peber og salt skal aftørres.
Read More
Aljosa
icon-Wisata
Wisata
10,0
/10
Diulas 72 minggu lalu

Expedia Group verified review

Really good value, location and very friendly service.
Jumlah review per halaman
20
40

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Buat Pesanan Sekarang
Lainnya 4 Europe Hotel

Disclaimer

Disclaimer: Adalah tanggung jawab hotel untuk memastikan akurasi foto hotel. Traveloka.com tidak bertanggung jawab atas ketidak-akuratan foto hotel. Harga kamar yang ditampilkan adalah untuk tamu dewasa. Anak-anak mungkin akan dianggap sebagai tamu dewasa dan dikenakan biaya penuh kecuali jika tertera sebaliknya. Harga kamar belum termasuk sarapan dan sarapan akan dikenakan biaya oleh hotel kecuali jika tertera sebaliknya.

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Rating & Review Keseluruhan Europe Hotel

Sumber lain (326)
8,0
Mengesankan
Dari 326 review
Kebersihan

8,2

Kenyamanan Kamar

8,0

Lokasi

9,8

Pelayanan dan Fasilitas

8,0

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Europe Hotel

Jumlah review per halaman
20
40
Review teratas
Meliha
8,0
/10
Diulas 17 minggu lalu

Expedia Group verified review

Ist in Ordnung
Phyllis
6,0
/10
Diulas 28 minggu lalu

Hotels.com verified review

This should not be a 5 star hotel! I’ve stayed in better 3 star. Dated decor that is shabby and in need of upgrades and maintenance. A door that stuck on the carpet. Wonky wardrobe doors, spider webs, heavily worn carpet, a sharp lip to enter the bathroom. This star rating needs to change. The spa was unmanned. No towels and only the sauna on - the steam room didn’t look like it had been on for weeks.
Read More
John
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 52 minggu lalu

Expedia Group verified review

The rooms were nice and the breakfasts were great. Staff was very friendly and helpful when needed. I would definitely stay here again.
Jovan
10,0
/10
Diulas 54 minggu lalu

Expedia Group verified review

Hospitality, downtown is nice and the restorants are fine.
Verified traveler
icon-Perjalanan Bisnis
Perjalanan Bisnis
6,0
/10
Diulas 58 minggu lalu

Hotels.com verified review

I checked in and nobody said anything about the A/C being broken. Room was hot. I was told to just open windows. My room was above a bar across the street. I had to use ear plugs and could still hear the bar late into the night. They didn't have separate sheets, just a comforter/duvet. I had to take the sheet off that due to the heat.
Read More
Verified traveler
6,0
/10
Diulas 60 minggu lalu

Hotels.com verified review

Definitely not up to our expectations. Hotel Europe is rated as being 5 star, however the service and breakfast was mediocre. The heating was not working in our room and couldn’t be fixed. We booked for 2 adults, yet were only provided one teabag and one sachet of coffee daily. The only positive aspect is the location which is excellent.
Read More
Dusan
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 60 minggu lalu

Expedia Group verified review

Charm of old design and paintings on the walls. Staff was excellent too.
Arjan
icon-Perjalanan Bisnis
Perjalanan Bisnis
8,0
/10
Diulas 61 minggu lalu

Hotels.com verified review

Hotel is a bit dated and rooms are very warm...but clean and good people.....size of the rooms is enormous!
Claudia
10,0
/10
Diulas 62 minggu lalu

Expedia Group verified review

Leider wird in der Bar und dem Restaurant geraucht, was mehr als störend ist. Ab 22.00 bekommt man in der Bar nichts mehr zu trinken! Und das in einem 5 Stern Hotel!
Lejla
6,0
/10
Diulas 62 minggu lalu

Expedia Group verified review

Not what I expected. First room had no electricity. They moved us to another room. It had electricity but the shower was not working. There was a tub available as well, but not everyone can climb over the tall tub. Once we checked out we were told parking was extra . That was disappointing. Breakfast is included and it was 10 out of 10 ! Staff is friendly . Rooms are nice size . Overall its an old hotel, it could be improved with remodeling.
Read More
Joe
10,0
/10
Diulas 66 minggu lalu

Hotels.com verified review

Lovely hotel. The Viennese cafe is beautiful. The cafe and the bar are really good value for money, not the usual hiked up hotel prices. The corridors have a nice decor and the rooms are nice. I had a great view overlooking the garden and the Gazi Husrev-beg Mosque which was lit up nicely at night. Rooms have an extra bit of security when you go out - you get a standard key lock as well as digital card entry.
Read More
Jasmina
icon-Wisata
Wisata
10,0
/10
Diulas 66 minggu lalu

Expedia Group verified review

It's very convenient location, walkable and safe.
Radovan
6,0
/10
Diulas 69 minggu lalu

Expedia Group verified review

The part I didnt like us that I called and ask if spa is in the price before booking room. When I arrived I asked about spa I was told I have to pay for spa. I thought it was misunderstanding i went to spa and ask if it is included if it is ok to go. The man said its ok but need to turn out sauna. Sauna didnt get warmed up and I had to leave. Before leaving he charged me for Sauna. Otherwise all was great
Read More
Philipp
4,0
/10
Diulas 70 minggu lalu

Hotels.com verified review

Das Hotel Europe in Sarajevo war einst eine der besten Adressen der Stadt, eine wahre Perle, die für ihren exzellenten Service und ihr luxuriöses Ambiente bekannt war. Leider hat das Haus seitdem deutlich nachgelassen. Es wurden schon seit längerer Zeit keine Investitionen mehr getätigt, was sich deutlich im Zustand des Hotels zeigt. Abgenutzte Möbel, fleckige Teppiche und veraltete Einrichtungen dominieren das Bild. Das Personal selbst ist größtenteils bemüht und freundlich, jedoch kann es die gravierenden Schwächen des Managements nicht ausgleichen. Einziger Lichtblick und Grund für den Aufenthalt im Hotel Europe war die hoteleigene Parkgarage. Sie bietet eine bequeme Parkmöglichkeit in der Innenstadt. Dies allein rechtfertigt jedoch nicht die vielen Kompromisse, die man als Gast in Kauf nehmen muss.
Read More
medina
icon-Bisnis dan Wisata dengan Anak
Bisnis dan Wisata dengan Anak
2,0
/10
Diulas 71 minggu lalu

Expedia Group verified review

Hair dryer didn’t work. No conditioner. Can’t control a/c in room. No iron (yes, they do have the service, but what about if I don’t want the service or I’m in rush??). Not clean for 4-5 star hotel & that price in Bosnia!! Garage too small - sometimes no place to park. Very dirty going through hallway to garage!! Very dirty in garage!
Read More
Maziad
icon-Perjalanan Bisnis
Perjalanan Bisnis
6,0
/10
Diulas 71 minggu lalu

Expedia Group verified review

Excellent location
Julia
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
6,0
/10
Diulas 72 minggu lalu

Expedia Group verified review

This hotel seems to be too big and unwieldy for the management to cope with. We were mystified by how it managed to rate 5 stars, unless this is just a tick-box scheme which is completed by the hotel itself. Our first stay there, earlier in the month was dire (and we have reviewed it as such). Our second stay (which, to be honest we regretted having booked) was a bit better – the hotel seemed to have got itself together, and our room was ready for us, the staff were no longer ignoring or glaring or shouting at the guests. It was surprising that the safe in the room was too small for a laptop computer and there was, apparently, no other form of safekeeping for valuables in a hotel of this supposed stature. And the tea/coffee making facility in the room still consisted of one sachet of Nescafé instant coffee and one Hibiscus teabag. Altogether, the Hotel Europe was quite a strange experience, which didn't do justice to the beautiful, interesting and otherwise welcoming town of Sarajevo, which has done so much to recover from its painful history.
Read More
Julia
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
2,0
/10
Diulas 72 minggu lalu

Expedia Group verified review

This visit to the Europe hotel was chaotic, unwelcoming and hostile to the guests. We were not given a room with a double bed, as we had requested, and were then moved to a room where the electricity was not working, and nor was the air conditioning. The shower mechanism was incomprehensible, the tea/coffee-making facility consisted of one sachet of nescafe and one herbal teabag. A lot of guests were complaining about the air-conditioning and we heard a receptionist shouting at them, rather than solving the problem. We were sitting in the bar on our first night, and the lights were suddenly turned off and the staff all walked out without a word to us. When we sent an email about all this to the hotel group manager, as we had been advised by one of the receptionists, the manager told all the staff off, and sent a bottle of wine to our room as compensation. We had no way to open it so reception sent someone to do that, and he seemed to expect a tip for his services – he clearly hadn't been told that this was our meagre compensation for all the bad things that had happened. The manager did not reply to us, or apologise or wish us a good stay.
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Martine
icon-Teman dan Keluarga
Teman dan Keluarga
10,0
/10
Diulas 72 minggu lalu

Hotels.com verified review

Perfekt beliggenhed. Mega sødt personale alle steder. Både reception og baren. Ligger lige ved den gamle by. Så man kunne komme nemt rundt. P plads i p kælder. Værelset var lidt mørkt, da vinduet var meget lille. Men ellers god plads og ren. Morgenmaden. Det ville hjælpe hvis brødrister stod sammen med brødet og ikke bag frugten. Jeres peber og salt skal aftørres.
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Aljosa
icon-Wisata
Wisata
10,0
/10
Diulas 72 minggu lalu

Expedia Group verified review

Really good value, location and very friendly service.
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