Windsor Excelsior Copacabana

Excelente sempre. Atendimento desta vez muito bom, cordial, prestativo, ágil. Mesmo com muitos hóspedes em razão do show da Lady Gaga, tudo foi feito com muita rapidez. Estão de parabéns.

I enjoyed my stay here, it’s the second time I have been here and all the staff are very polite and helpful. It’s very convenient as it’s right on Copacabana beach and there is a lot of activity to choose from in the surrounding area. Great place, would come again.

Fantastic location and the roof swimming pool has breathtaking view

Recepção demora muito, quarto velho, muita fila. Muita demora para fazer o check in e check out.

Excelente ubicación

We reserved a Family Suite which advertised having a king bed for parents plus a twin bed for a kid. What they gave us seemed like an upgrade compared to what was advertised: two adjoining rooms, one with a king bed, the other with two twin beds, so that our kid got her own room with its own bathroom. It did have an ”ocean view” in the sense that it faced a side street, but you could look to one side and see the beach and ocean (and look the other way to see the hill with the Christ.) There was a small swimming pool on the roof. There wasn’t a hot tub, but the roof had excellent views day and night, and the roof level offered additional dining options. There was also a restaurant on the ground floor where we had a decent breakfast buffet every morning, which included fixings to make sandwiches for lunch as well. We also tried dinner in the restaurant once, although that area has lots of other dining options. The location is a beautiful world famous beach in a nice neighborhood, right next to the famous Copacabana Palace. Even in a great part of Rio like this, we were still concerned about crime, and took precautions about where we walked at night and kept valuables such as our wallets in the room safe instead of carrying everything around with us.

Good hotel. That whole street across from Copacabana Beach is lined with hotels. This one seemed like a good choice because it offered a "family suite" that had a king bed for the parents, plus a twin bed for our teenager. When we checked in, it was a pleasant surprise that they actually gave us two adjoining rooms for that reservation, so our teenager got her own room with two twin beds and her own bathroom. The rooms had an "ocean view" in the sense that you were facing a side street, but you could look to one side and see the ocean and beach (or look the other way and see the Christ statue on a hill.) The roof of the hotel had a small swimming pool. There was no hottub but the roof level had great views day and night and offered another dining option. There was also a restaurant on the ground floor that did a decent breakfast buffet, including ingredients to make sandwiches for lunches. The hotel loaned out towels you could take to the beach and had responsive bilingual people always available at the front desk. It's a nice neighborhood, but anywhere in Rio, even nice areas like this, tourists need to use caution. We didn't have any problems with crime, but were careful about where we walked at night and left valuables in the safes in our rooms rather than carrying around full wallets, etc.

E un poco trasandata è non vale la diaria.

Hotel muito bom , mas é um hotel antigo e apresenta alguns probleminhas relacionado a isso. Nada que atrapalhe, mas para clientes mais exigentes, pode deixar a desejar. Atendimento impecável, tratam os gringos e brasileiros da mesma forma.

Propiedad vieja en no muy bien estado. Toallas, sábanas, muebles, viejos y algo cochinos. No me quedaría de nuevo aquí.

Love the staff!

Although we only stayed one night we really enjoyed our stay. We arrived there after an 8 hour transfer and it was just what we needed. The rooftop bar has the most incredible views and we ordered room service and it was delicious. As a coeliac I really appreciated the menu showing a selection of gluten free items.

Incrível

As an American that spoke NO Portuguese, my stay was still amazing. Everything from the menus to the documents in the rooms were in both Portuguese and English. The only thing in the room that was not both was the book that explains the services at the hotel. But honestly, that was minor as i could easily translate the pages with my phone. The buffets on Saturday and Sunday for lunch is incredible. My only complaint was my shower head in my bathroom was older and if it had options like pulse or rain, it would have felt much better on my sunburn. Oh, and please explain the blue card to foreigners, it took me a few minutes to realize that was for power and air conditioning. 😊 I will come back again. Thank you to the entire staff. Obrigado.

Les gens ne sont pas très acceuillant. La plage n’est pas très belle.

Hotel was bu the beach and many restaurants were within walking distance.

I have Been in Rio many many times since 1988. I happened to stay at this Hotel, in 2000. we had 3 rooms, then. To my surprise the lobby was the same, but 25 years older, so was the room and Furniture It seems to me that the owners, Are very, Very Cheap! They haven’t spend a penny since my last stay.( Staff were very nice, the only plus!) AC made so much noise that I ended up turning it off, so I can sleep with ( heat was preferred over noise!) The Best way to describe it? THET CHARGE WITH , $, $€, &£, AND spend Rials 😜 I DONT RECOMMEND IT AT ALL!

everything very clean and the staff very friendly

Nice hotel, great location. We were allowed to check out lat, and then store our bags and use their facilities right up to our 8PM flight. Very accommodating!

We like the location and the quality service and rooms.