Days Inn by Wyndham Ottawa West

Our room was clean, but had many issues such as the bathroom sink faucet would not work. There were water stains on the ceiling. The tv would only work if we used our cell phone to activate some streaming…not good. Room was not properly supplied with towels. In general the staff are doing a good job on a very tired room. This property is housing many families full time. It is not set up for that, no storage for children’s toys, bicycles, baby strollers, etc

No remote in room phone disconnected and not working. Staff are of Persian descent and cannot understand them. Not helpful So disappointing as I’ve always enjoyed Days Inns

Too noisy while sleeping. Some people on the corridor making noises so can’t sleep

Great stay!

Couldn’t change channel was stuck to watch over and over the same half hr show series hallway to our room could have been vacuumed the but over all ok.

Room and reception was clean. Hallways dirty and worn. Coffee maker broken. Tub to shower switch broken. No room temperature adjustment that we could find.

The staff were very helpful. Not too far from the Canadian Tire Center. The hotel looks nice in the reception area but the carpets need cleaning and the hotel has an old vibe. Parking area didn’t feel safe as there were many people hanging around and smoking at all hours of the day and night.

Lots of kids playing in the hallways very unclean and loud lots of garbage on the floors

Checkin was great. We were after 1am and the gentleman at the front desk was so chipper, helpful and attentive! Sorry I missed your name!

Hotel très bruyant. J'aime les enfants, mes il y a un code de vie à respecter. L'hotel tolère que les enfants crient et courent dans les corridors et se promènent en patin à roulettes. Les chiens sont acceptés, mais aboient. Manque d'insonirisation dans les chambres car on entend les gens des autres chambres (qui parlent fort). Un bruit de bip électronique répétif toute la nuit au 20-25 minutes. Mur de la salle de bain salle et propreté de la douche médiocre. Les tapis des corridors sont sales aussi. Je ne recommande pas cet hôtel

This hotel is being operated as a low income or refugee residence, which I want to point out I do not have an issues with. However, it should NOT be operating as a day to day hotel as it is dirty, extremely busy and in my opinion unsafe. The garbage in the parking lot, with a crazy volume of shopping carts should have been a giveaway but I gave the place the benefit of the doubt as the area looked a bit rough. Once inside I was taken back by the state of affairs. The smell was overwhelming and the volume of people coming and going was another sign I should have stuck to. There is only one working elevator, which was routinely over filled is absolutely a safety concern. The other option is to take the stairs, which I would not recommend because of the volume of garbage and fecal matter. Stay out of the stairwells - you have been warned. The room was not too bad, it looked clean but I do wonder about bedbugs and how clean it really was. After a few minutes of back and forth, my wife and I decided it was time to go to a different hotel. I will say that the on duty Manager was very understanding and didn’t question why we didn’t want to stay. They even told me to call Expedia and tell them to call the hotel so we get a full refund. If someone reads this that has the power to limit this hotel from being available to day to day people…please take it off the available listing. I do not want other people to experience what we experienced.

Very comfortable stay. Check-in and check-out seamless. Used to provide complimentary breakfast, but no longer. Would stay again.

For the price, this hotel is excellent.

Need to change staff. They are dump

It’s was amazing

Coming in, we can clearly see this hotel is being used as shelter for families that are homeless. A lot of kids running around, adults that feels a bit too much at home, lacking respect to the paying customers. First my toilet was not working, they kind of fixed it but the water pressure was very low. Then the hot water in the entire hotel broke. I wasn't t able to take a shower after a long road. I was told that I would get a discount by the front desk clerk, which was trying his best. But after trying to reach out the manager. No call back,no discount. The only coffee that was put in the room was decaf. I understand its not a 5 stars hotel but this was not a good experience at all. I do not recommend. They should mention at booking that this is a homeless shelter. I also realized that expedia charged me 25$ more than the regular price. So I will not be booking with them ever again either.

The rooms aren't bad. They are clean and the beds are comfortable. The staff is nice and friendly at the front desk. One thing is that its noisy. There are many families living in this hotel therefore there are kids running up and down the hallways. A lot of them play in the parking lot too which had me worried about my vehicle. There's also toys, broken toys, and other random items in the parking lot and outside around the hotel. I can't say i would recommend this hotel for anyone that needs a quiet place to recharge. Just only for a quick stay.

The front entrance was disgusting it smelled of urine .once in the lobby Surprisingly, the staff was very friendly and the room was spotless and the bed was very comfortable

IOur experience upon arrival was unsettling, as we noticed individuals using drugs in the parking lot, which created an unsafe atmosphere. The room itself was clean, although the bathroom sink had a noticeable leak. Other than that, the room was acceptable. However, the hallways were not well maintained, there was significant noise at night, and during the day many children played right outside our window since the room was located on the ground floor. We ended up only using the room for sleeping and spent most of the day outside to avoid the overall environment of the property. This hotel appears to house many long-term residents or refugees, which contributes to a feeling of insecurity. I would not recommend this place, especially for families, as it does not feel safe.

No washcloths available in the room No working ice machine or microwave Extremely noisy with kids running and skateboarding in the hallways