DoubleTree by Hilton Hotel and Suites Victoria

A coffee cup was found in the corner of the room. The bathroom ventilation fan was full of dust. I had mentioned it was my partner 's birthday, so there was a chocolate gift in the room. The room faced the ocean.

The City/Water view is completely blocked by a construction site even on the 16th floor. If we had that information before, i would have booked another hotel! I have attached pictures of the same. Rude Staff at frontdesk : When i checked in the Staff said i have free breakfast for 2 next morning since i am also a Gold Hilton Honor member but when i went for breakfast next day the other staff says NO free breakfast since i booked from Hotels.com. This miss information was embarrassing and it delayed my plans for the rest of the day. Worst is the staff never apologized for the miss information and just kept saying its the policy!

Very good location

My stay at Doubletree by Hilton hotel was excellent overall. There is only one small thing I would like to suggest is Q-tips. I would be happy if you put some in the bathroom.

Nice hotel smack center in Victoria.

Great location! Able to park our car and walk everywhere we wanted to go in Victoria. Helpful staff. Great room!

b

Easily walkable to government st.

Good location, convenient to hsve the Starbucks in the lobby.

Good

Friendly staff, quick and easy check in

Wonderful service and accommodations in the heart of downtown Victoria.

Zero stars

Loud construction going on .

It’s an okay hotel, The staff are really nice except for the lady working the front desk yesterday early afternoon. She was rude, I was waiting just standing there after the other guest left but she never acknowledge me I had to get her attention then she finally looked at me and that’s when I asked her if I can have two bottled water? She hesitated and asked if I was a guest there? What my room number was?? When I actually witnessed when another guest the day before asked for bottled water and the person working the front desk at that time didn’t ask if they’re staying there?!what is their room number?! Before she handed me two bottled water she told me they only give free bottled water when guests are just checking in, I told her I didn’t know that and I said thank you and I walked away. That experience didn’t just didn’t sit well with me, I was really bothered by it. I didn’t understand why we were given a handicapped room either because I didn’t ask for it!! That room is definitely not worth what I was charged for!!! I will never use Expedia ever again!!

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Construction next door to the hotel is very loud. Not the hotels fault, it will be much nicer when the construction ends.

Great hotel situated right in the heart of downtown Victoria. Great place to stay.

I couldn’t have asked for a better room for my daughter’s 30th birthday. She was thrilled it had an ocean view. The staff were welcoming, friendly and helpful. The only thing upsetting was the mouse that was in their bar downstairs. Everything else was perfect thank you. Can’t wait to go back.

ditry carpet,,, looks nothing update for while,,,,no sliper for my family...