Hilton Garden Inn Saskatoon Downtown

Nice hotel, convenient location

The room was updated and comfortable. They do need another towel hook but would definitely stay again

Location for whete we needed to be

The room is spacious and great and clean. The complimentary breakfast is great. However we feel a bit uncomfortable when the homeless people came into the hotel freely. They should just allow the guests who have key cards to come in. Moreover the front desk staff sometimes were staying in the office and nobody is supervising the front desk. Anyone can just go up to the elevator without having to scan the key card. One morning there was a drunk guy came into our next door room at 11 am and he was trying to open our connecting door and asked us to join him drink. It was scary. Good that we have locked our door. The security needs to be improved to ensure guests feel safe and secure in the hotel. Overall, we enjoyed our stay.

paying everytime you leave the parking lot was a bit much… staff was super friendly & helpful though!

nice personnel

Loved the cleanliness. The bathroom was lovely with nice toiletries provided - refillable rather than mini versions. The restaurant was convenient, clean with good food options. Complimentary cooked buffet breakfast a bonus.

It was great

All staff interaction was really good. Friendly and helpful. The food at the hotel restaurant was really good! The only thing I didn't like was there wasn't any options for decaf tea as I can not drink caffeine. other than that, everything was great!

Good place to slwep

Lots of space in our suite but interior was run down.

This property was nothing like it was advertised. You can’t even get in the front door without addicts approaching you. The parking lot was unsafe and I didn’t feel comfortable having my kids with me. Felt extremely uncomfortable. We canceled and went elsewhere

I liked that they had free bike rentals, it was too bad they only had 2 bikes which we barely fit, but they were useable. I was disappointed that the pool was unavailable during our stay.

Great hotel for downtown Saskatoon! Bar was great and very quick check in and out process.

I brought my family for my work trip to Saskatoon. The first hotel we booked had their pool under construction so we rebooked to Hilton Garden Inn. Upon arrival there was no mention of your pool being under construction, in fact on the contrary the signage posted said the pool was to reopen the day we arrived (Tuesday June 24th) we were never informed of a cost for parking. The first day out family for dressed to swim just to find scaffolding surrounding the pool area, we inquired what was happening and were told it would be open tomorrow (Wed) which never happened, again Thursday same story, Thursday evening we were told it wouldn't reopen until after our stay ended Friday!! The entire stay we were placed in a room directly beside a room being renovated waking us every morning by 7am with endless banging, drilling, and on and off horrid chemical smells! The night staff smoked cigarettes directly outside the entrance to the hotel which we had the great displeasure of having to walk through multiple times! Our children had to write their year end exams (homeschooled) while being endlessly interrupted by the construction! We also had no conditioner in our room upon check in, a broken hair dryer, a practically empty roll of toilet paper, and broken blinds... The front desk lady was lovely but had no information or authority to address any of these issues! Oh I almost forgot to mention the sleeping manon the floor in the hall that I encountered on the way into work!!

Nice property with good beds and pillows. Disappointed that this hot tub and pool were undergoing maintenance over a weekend. Would have been better if it was over a week or if the hotel would have emailed a heads up.

The staff were very helpful and accommodating. The building is being renovated, so the older rooms are dated but still clean. Had issues with the toilet flushing but it was eventually resolved.

***PARK AT OWN RISK*** Vehicle window was broken and things stolen from my brand new truck. While I understand that this is not their parking lot, I feel like since there is no other option to park your vehicle, they should increase the parking security. Surveillance cameras don’t help, as the Saskatoon police are too busy to deal with a simple issue as mine. The hotel itself is nice but you have to pay for your breakfast- so that sucked. The staff were helpful with the cleanup and temporary patch of my window. But I will never stay here again due to this experience.

The hotel is undergoing renovations right now and I would avoid until they are complete. I stayed in a room that is not renovated and they are in need of an update. The housekeeping staff does not appear to be able to stay on top of the drywall dust and debris that is being tracked into elevators and carpets on different floors. Renovation work starts at 7am and if your room is proximate to the renovations, like mine was, you will hear hammering and drilling start at that time. In general, the hotel does not present well at this time. Perhaps when renovations are completed it will be better.

The hotel was located near the mall and within walking distance of many, shops, restaurants, museums and the river. The staff was kind and very helpful.