China Hotel

Food expensive, everything else is ok

The room is clean and neat, the staff is very friendly and helpful. It’s a great hotel with history and nice restaurants and exhibitions on site. Highly recommended.

I like the convenient transportation and shopping and dining around the hotel. We checked in last December, and the heating was still okay. Unfortunately, this time we had time to taste the hotel's delicious food.

Clean room staff was super friendly great location …. Access off in December we needed fans …

Lo único malo es el aire acondicionado

Always good service and clean room, friendly staff

The stay was wonderful overall. What stood out the most was the exceptional cleanliness of the room, along with the friendly and professional staff who were always helpful and responsive. The amenities were well maintained and very comfortable, which made the entire experience relaxing and enjoyable from start to finish.

We had an amazing stay. Staff was very friendly and efficient. Highly recommend- convenient location as well

Outstanding all over, from the front desk at check in, Emily & Mickey were both fantastic and very accommodating for all my needs Would highly recommend

好

客房很大

My family and I stayed at the China Hotel, Guangzhou for just one day, but it was easily the highlight of our trip’s accommodation. Despite our short stay, the experience was seamless and truly impressive. What We Loved: • Exceptional Service: The staff and services were top-notch. From the moment we arrived, we felt welcomed and well-taken care of. The team is professional, attentive, and efficient. • Prime Location: The area is fantastic. It is incredibly convenient being so close to the Metro, making it easy to navigate the city. • Foodie Paradise: There are so many great restaurants within walking distance. We didn't have to go far to find a delicious meal.

Room was super hot without air condition. called the hotel and been advised during this time of year no air condition only the fan. offered to open the window to lower down the temperature but then has to suffer the noise and the mosquito bite.

Clean friendly staff great location nice hotel will be back

This was an absolutely terrible experience. The hotel does not provide air conditioning during the winter season (at least according to the staff), and the ventilation system was completely ineffective. The room was extremely hot and dusty, which triggered my dust allergy and caused red bumps on my face and neck. Staff came to open the windows, but this only resulted in mosquitoes entering the room in the middle of the night. We were unable to sleep at all, and got sick on the next day. The overall experience was exhausting and frustrating. We spent the entire morning trying to resolve an approved cancellation and refund for the remaining four nights. While the front desk staff were friendly, patient, and ultimately the ones who helped resolve the issue, our interactions with other staff members were highly unprofessional. Special thanks to Miss Xie and her colleagues for the unfriendly attitude, inappropriate laughter, and repeated interruptions—it was truly eye-opening. Some hotel staff repeatedly claimed they either did not receive any emails or had already responded. However, Expedia confirmed that follow-ups were requested, indicating that these messages were not properly checked or handled. To the management: as locals from Guangzhou, we sincerely urge you to show greater care and professionalism in managing China Hotel. This hotel has long been a landmark that generations have taken pride in, and it is deeply disappointing to see it decline to this standard.

Very much so

Everything is fine but the infrastructure is poor. I stayed two nights. The light in the bathroom could not be turned off on the first night and it was bright overnight. I called them to have it fixed on the second day, but it failed again at night, so the light kept on for two nights. Manager Pan was nice. She apologized and invited us to breakfast on the departure day. However, the poor facility is not something I have ever expected from a hotel.

The breakfast buffet offers many varieties and good qualities.

The staff were polite and helpful. Joy upgraded our rooms to executive suites which was a nice surprise. Housekeeping came by every day. The rooms were clean and comfortable.

外観も中も綺麗で、部屋も広く、快適に3泊できました。