China Hotel

This was an absolutely terrible experience. The hotel does not provide air conditioning during the winter season (at least according to the staff), and the ventilation system was completely ineffective. The room was extremely hot and dusty, which triggered my dust allergy and caused red bumps on my face and neck. Staff came to open the windows, but this only resulted in mosquitoes entering the room in the middle of the night. We were unable to sleep at all, and got sick on the next day. The overall experience was exhausting and frustrating. We spent the entire morning trying to resolve an approved cancellation and refund for the remaining four nights. While the front desk staff were friendly, patient, and ultimately the ones who helped resolve the issue, our interactions with other staff members were highly unprofessional. Special thanks to Miss Xie and her colleagues for the unfriendly attitude, inappropriate laughter, and repeated interruptions—it was truly eye-opening. Some hotel staff repeatedly claimed they either did not receive any emails or had already responded. However, Expedia confirmed that follow-ups were requested, indicating that these messages were not properly checked or handled. To the management: as locals from Guangzhou, we sincerely urge you to show greater care and professionalism in managing China Hotel. This hotel has long been a landmark that generations have taken pride in, and it is deeply disappointing to see it decline to this standard.

Very much so

Everything is fine but the infrastructure is poor. I stayed two nights. The light in the bathroom could not be turned off on the first night and it was bright overnight. I called them to have it fixed on the second day, but it failed again at night, so the light kept on for two nights. Manager Pan was nice. She apologized and invited us to breakfast on the departure day. However, the poor facility is not something I have ever expected from a hotel.

The breakfast buffet offers many varieties and good qualities.

The staff were polite and helpful. Joy upgraded our rooms to executive suites which was a nice surprise. Housekeeping came by every day. The rooms were clean and comfortable.

外観も中も綺麗で、部屋も広く、快適に3泊できました。

Great hotel, friendly staff all speak English well. Location is perfect, Martin at the front desk is spectacular.

Breakfast very good

Room is clean

A good hotel located in a convenient location close to Metro Line 2. Provides clean and comfortable rooms for a reasonable price; some good deals if you keep an eye on prices. Excellent customer service in all areas of the hotel. Provides a good gym and outdoor swimming pool. Good buffet breakfast with a wide range of world cuisine offered from 0630 each morning. Some nice displays throughout the hotel and a range of shops in the building.

性價比高，服务優良！

Nous avons passé un agréable moment dans cet hôtel. Idealement placé et avec pleins de commerces autour. La chambre où nous étions été spacieuse, avec tout ce qu'il faut afin d'avoir le sejour confortable et

This hotel has lifts problems. Although there are four lifts but only one is usable. We took 20 mins to get down from floor 16th. We stopped every floor to pick up more people. I stayed there for 3 nights and it happened every day. Lots of others complained about it but it never been solved.

Great location , easy and professional check in. Best hotel in gz.

Concierge service at drop off very nice n hely

Väldigt bra, bra läge med metro station, Starbuck och Burger King på gatuplan till hotellet. Saknar dock hotell bar.

China Hotel are very clean. They have free bottle water for you in the room. The beds are comfortable.

Staff members were very helpful

Staff members were helpful

Sub way station right beside hotel side door,very good for a 40 years old hotel, Buffet breakfast is super, large swimming pool with life guard all the time,highly recommended to any body,