InterContinental Shanghai Expo by IHG

Shower panel too old and room with insects

Overall experience is good

The only drawback was the painfully slow WiFi.

The service provided by the staff is really superb. The hotel lobby is very spacious and check-in/check-out was smooth. The room is very clean and comfortable. Gym was huge too. Really enjoyed the stay here.

We had a corner suite - and was quite possibly the nicest room we have ever stayed in. Views of the river were amazing! Breakfast was fantastic, and a really cool bar in the garden!

Clean and good breakfast choices

Hotel rooms are nice, clean, the gym is amazing, but the restaurant and food is really limited and you’re too far from anything to step out and grab a bite. I find this hotel lovely but too remote. There is no bar for a drink at night. The place just lacks any form of personality or character. A nice place to sleep but get out in the morning and don’t come back until after you do dinner someplace dinner.

早餐豐盛，浴室太舊看起來有點髒

Four stars would be more accurate for this hotel. Despite several disappointments, however, it's still a good value. The hotel did't seem at all crowded. Yet I was given a room facing a nearby construction site making moderate-level constant pounding noises. I asked for a room change and was given a room on the other side of the hotel, which I believe was an upgrade because it had a great view of the river. It took too long for the room change to be made, and I'm surprised that the upgrade wasn't automatic when the hotel wasn't fully booked and there was construction noise that made working difficult and generally would significantly decrease the quality of a stay. I needed a plug converter and more water in the room. I received both but it was another long weight. This made the check-in process take an hour. A few things in the room like chairs and tables showed damage and wear, but the room was clean. I was looking forward to swimming, and it took two tries for me to have a good experience at the pool. The first time I went in the late afternoon, and found I needed a cap to swim. Still, I walked around and found the shower area unclean and swimming classes going on, and they were loud. I decided to come back later. I returned at 9 pm with my cap and had a better experience. There were still lessons being given but few enough people that I enjoyed the pool. Positives - the river view was excellent and I slept well. I also had a good massage.

价格贵了些但是整体还是很不错的，早餐很丰富，泳池也不错！

It was very pleasant, service was good and breakfast was outstanding. Thanks! very comfortable stay, will come back again.

Poor WiFi Connectivity and very low or No Aircon flow . Booked the hotel room with breakfast but was asked to pay for breakfast during check in. After much hassle of finding my booking and showing it to them , and they take time to verify with their accounts department , then they decide to include breakfast for me. All the while, they were so insistent that my booking was without breakfast. In the end, they promised a fruit basket to my room but was never delivered. On my last day , I went down to reception to ask about the fruit basket. This time, they reluctantly sent the fruit basket which is essentially 1 apple , 1 orange and 1 apple in a row , on a rickety old wooden tray. This doesn’t look like the standard of a fruit basket from a 5 Stars Intercontinental Hotel! I have photos of this and will share with you all.

特にありませんが、冷蔵庫があれば最高でした。

半年ぶりに行きましたが、朝食が本当に美味しい！

Club lounge staff was great especially Ramon

Worst part of the experience was bathroom smelling like piss(don't think the hotel cleans the floor very often), and people smoking in the room so the whole floor smells like smoke. generly, Hotel is bit old, and there is not much around the hotel. Would only recommend if you don't take any public transportation.

不錯

大満足出来ました。 ありがとうございました。

停車場很大, 車位充足, 比較適合自駕游

環境一流, 值得再去