Kingrand Hotel Beijing

Great location and nice hotel. But there is not pool as advertised in expedia

Cet hôtel est bien situé et les chambres sont très spacieuses avec une bonne literie. Le désagrément : nous avions sélectionné cet hôtel pour la piscine intérieure ... qui est fermée depuis plus de 3 ans d'après la réception...

中央冷氣溫度太高，房間很熱，但距離地鐵站大約3分鐘步程，可以接受

The website completely misrepresents the actual hotel. There is no pool, no hot tub and no hot spring water source. When I complained at the hotel about the fact there was no pool when there was a pool advertised, they said it was hotels.com who misinformed me and to take it up with them when I get home. Within the room, they only provide you with a cattle and two bottles of water. There is no coffee or tea provided. The only good thing about the hotel is the bets are comfortable, the bathrooms are nice and the metro and restaurants are very close by.

It was a little difficult to find it because it’s located inside/behind the front entrance you see in the website pictures. We got a free upgrade to a family room which is very large and has a great bathroom. I recommend to book this suite since the regular I had before had a strong cigarette smell. The breakfast is very cheap but very basic. The staff is super helpful!

Big family room with comfortable beds, but the rooms are little dated. The cleaning could also be better. Beds are clean, but the rest of the room felt a little dirty. Location is very good and for the price it's good.

Very nice room and staff at a good price with great location.

Nice and helpful staff

除左傢俬有使用痕跡，其他感覺良好，特別張床舒服，睡覺感覺十分良好

The hotel had no record of our booking when we were trying to check in (which might also be this booking website's fault). Took five people one and a half hours to sort things out. During this time we were told to just 'relax a bit', in a lobby devoid of empty chairs. Had to put down a cash deposit for the room eventually. Overall, the staff was somewhere between indifferent and incompetent (even by local standards). The room itself was nice, except for a seemingly broken drain in the tub (which we did not use, however). The bathroom was very spacious. Using the hotel's swimming pool incurs a handsome extra fee. We were denied breakfast, although it was specifically part of our booking. I highly recommend going through local booking channels, if you really want to stay here.

location: Not bad. Near by Qianmen. hotel is in the alley, so hard to find. breakfast: So so. facilities: Almost nothing.

Booked there because of advertised nice swimming pool...but was under repair...so were the spas. Booked there also hoping finally for good WiFi...also not working - under repair. Quality of room kept us staying there.

服务应该更精细化一些，硬件很棒

호텔 2012년 신축해서 시설 정말 멋져요 직원들이 영어를 잘 못하고 호텔위치를 중국어로 써서 택시를 타야해요 시설은 아마 깜짝 놀라실 정도에요 가격대비 정말 만족이에요 멋진 호텔이 수영장이나 헬스장 분수대를 관리 안하시는데 좀 아쉽습니다 아침식사는 아주 별로네요 호텔은 아늑합니다 로비에서 국화차 30위엔에 세금 붙는데 맛있어요 호텔 정말 돈 많이 들었어요 꼭 한번 추천합니다

I can only assume the hotel is undergoing renovation work, with absolutely no effort to hide this from guests. Staff were rude and unhelpful, even by chinese standards. The only English word spoken by reception was 'deposit'. The spa was closed. Swimming was forbidden unless you wear a swimming hat and there was an additional charge of 170RMB pp to use the hot spring! This is Kingrand Hot Spring Hotel, why else do they think people choose to stay there? Extra charge for the hot spring is ridiculous. Room was fine, although nothing in the room with any details of the hotel services, restaurant or local amenities.

This was the most beautiful hotel we have ever stayed at. If we ever travel to Beijing again we will be staying here. Hotel is located behind an Industrial Beauty Product mall which is a bit of an eye sore however once you are through the hotel gates it is as though the outside world doesn't exist

The hotel is clean and has a high standard. The biggest problem was that none of the staff could speak English. That was quite frustrating. I had ordered train tickets for the fast train to be delivered to the hotel and to get the staff to understand that was a mission in itself. Another problem was that none of the taxi drivers knew exactly where it was. Some of them had to call the hotel to get directions. The area is ok, close to everything. It's close to Qianmen shopping area. We walked to Temple of Heaven in 20 mins and to Forbidden City it took us 30 mins walking.

酒店的房间跟我在万豪住的行政客房布置差不多，很宽敞、很舒适，性价比很高。酒店的位置也不错，对面就是前门大街、鲜鱼口和大栅栏食街，出门就是地铁口。

乾淨～ 看的舒服～ 住的舒適～ 过個馬路10～20分鐘即抵達- 前門大街、大柵欄。吃東西購物很便利！對了 離地鐵站只10來分 。

This was a side-trip with colleagues after a business trip. The Kingrand is a nice property, but not maintained as it really should be. The rooms are beautiful, modern, and have all the amenities, but little things like the shower not working properly (spitting water sideways, for example) made the hotel lacking somewhat. The location is good for sightseeing, but it's really in a seedy neighborhood. Not dangerous, just dirty and run down area. The food in the restaurant was lacking. We really only ate breakfast in the restaurant, but it's all-buffet (although eggs are cooked fresh), and little things like "cold milk" not being actually cold (and I thought using warm milk possibly dangerous), and what looked like day-old (dried out) toppings, etc for things like the congee (traditional chinese breakfast porridge) and dim sum (which is served with every meal in China, apparently!) left me wishing for fresh food.