Lifestyle Crown Residence Suites - All Inclusive

Los empleados son amable y el seevicio eficiente

I do not write this out of anger. I'm not mad about it. I just want you to take the reviews seriously. We stayed at the lifestyle crown and residence suites: all inclusive It is not all inclusive. The WiFi was 45$ a week per user in certain parts of the place you can drink and eat to your heart's content ... But these places are not easily accessible. There are 29 restaurants or so. But you can only use about 6. Unless... You buy into the timeshare. Here, they don't let you enjoy the place unless you buy in. We took a tour: 3 hours. Definite push to buy in at a mere 25,000-300,000. Everything is far away. This is a large resort. The dinner buffet is "within walking distance" like 30 min walk. So there is a shuttle. We went to the pickup place, ppl had been waiting for the shuttle for an hour..to go to dinner. Adults crying. It comes by every 25 min according to the hotel This same bus takes you to the beach...you are allowed to go to two of them. It is far away. A very long walk. The tour showed us the ones we couldnt go to. You don't need to worry about how far away the other activities are.. You're not allowed to go to them. The beach smelled like a sewer, there was literally sewer water flowing through the sand to the ocean. "Aguas negras" After seeing what it really offered. No way would I buy in. They take inventory of your towels. You are not allowed to have extra We left and went to an Airbnb, it was that bad I ran out of characters Stay away

The grounds are beautiful, the restaurants and staff were excellent. We paid for WiFi for three phones and had no WiFi. They did give us a refund . I had an amazing massage with Paula and when I went to the steam room it was absolutely filthy and so were the showers. Now restaurants, overall staff and housekeeping were wonderful. I was very unhappy with the beach at this location. The sand was not clean and it was super rocky . I was glad that the area by the beach h had jacuzzis.

This is my first time booking a non-VIP package and it was not a good experience. Most of the amenities cater to members, chairmans and owners. Something as simple as a cone of icecream. Since it was raining, there wasn't any activities nor entertainments for non-VIP guests. I could not get into any of the restaurants for dinner because the booking caters to the above listed and to those certain agencies. In the 7 days of our stay, we were able to get a dinner reservation for a Mexican restaurant in the premises and the 3 of us got sick. The last 2 days of our stay were not pleasant. Also, we did not have a working phone in our room, which I reported upon checking in. The front desk said they were going to send a technician to fix it and no one ever showed up. If we need anything, we had to go in person to the front desk and wait in line. The resort is gorgeous and it's location, the staff is very professional and friendly. Would I stay there again? Not for 7 days. Maybe I would stay for 2-3 days. I have been recommending this resort for years to friends, family and co-workers. I really would like to see some improvements in what is offeres to those with a regular package.

All good!

Too many people allowed to paly their own portable speakers and no control of children in the beach area screaming and monopolizing the pools areas. Would also like a better armband option presented at checkin to upgrade

The property is huge combined 5 resorts together lots of walking , the risen I am giving 3 is because I got food poisoning and still recovering from it, the staff is amazing, they try their best with the training they got a big give up to VIP beach crew special Segundo ,food was ok but poorly kept and that’s why I got seek , they say you get what you pay and that’s what happened.

This property was great! The people are wonderful!

This is my second time at a lifestyle resort. At check in I had to carry my own bags In the rain, the had no umbrellas available for guest. I was given the option to go purchase one at the gift shop in a different lifestyle resort. Some of the staff need to be better training on providing customer service specially at the pool bar .I will not visit any lifestyle resort and will definitely will sharing my experience with family and friends .

More transportation

Super bien la experiencia

Overall I would definitely visit this place again, however I did get some sort of food poisoning on day 5 and the room I stayed in experienced some leaking from the ceiling and in the bathroom.

First stay at this location and first at "Lifestyle" properties. This was an outstanding place to stay, wife and me. Is a gated community with private home villas, rooms, suites, many pools, bars, casino, and stadium that has daily night shows (not great). The staff was overall very friendly and courteous. The only downside is that you have to catch transportation, free shuttle, to get to the different places within this huge facility. The beach area is very rocky. We stayed 1-3 April 20225, and the sea was very rough with high waves, maybe due to the time of year. The suites, are awesome, super big, clean and A/C extremely cold. The bars are kind of poor on drink selection but they do try to accommodate all the orders. In short, we wills stay again and I recommend this stay.

Shuttle should come constant, more than every 20min. Carts should be available to rent for all visitors, Good food and nice staff, the language barrier was a major issue.

Muy Hermosa

Bien

Buen lugar para descansar y relajarse.

Goog

Everything is too dar away, too much walking… And the map needs an update, a more understandable version maybe.

We had a beautiful renovated room, very spacious, double sinks and a huge balcony. The a la carts were all delicious, loved the Italian but all were good. The staff are so nice everywhere you go, can't ask for better service. There are 13 pools to choose from, all have bar service, the spa pool is quiet and lovely. We will be going back! We had a great time. It is a huge resort and a lot of walking but shuttles are available and take you where to you need to go. The resort is very safe, the casino is fun at night and open until 2. Most bars close at 11 or 12. You can't go wrong with this resort.