Broadview Lodge

Meet all my needs for the trip

My Itenarary # 73072204196070 I booked for Friday 5th and 6th April. I could not access your property after driving for 3hrs. From messages youvsent to me there is no explicit statement that says late arrivals will not be attend and risk being stranded like I was. Could you please honour a refund.

Very pleasant . Lovely location and very clean.

Good location for what we wanted, clean but check in not good no one there had to go to security then not clear where to go

Excellent location. In the middle of university. Good service.

Not close to car park. Wifi and TV not working. No onsite dining (for breakfast)

No staff late at night to speak to

We stayed at Broadview Lodge for a long weekend. It is not a hotel, but at lodge connected to the University of East Anglia. We have stayed at the lodge before. The rooms are nice, excellent beds, easy to acces with public transport and reasonable prices. But as it is an university lodge, there is not much traditional hotel service. For instance we had cleaning friday morning, but no cleaning saturday, sunday or monday - and at that point we needed clean and dry towels, because there was hardly no way to get the towels dried. The rooms have no aircon, but there is ventilation in the rooms - unfortunately the room we slept in the ventilation didn´t work which made it even harder to get the towels dry. The conclusion is: Its not a hotel, dont expect hotelservice, but the rooms are nice, you are close to public transport and the prices are reasonable.

The room is functional with no frills and clean. The staff are brilliant and very helpful. However, the architect who designed the building needs stringing up. There is no soundproofing at all and the big open spaces are a huge echo chamber. Every tiny sound is magnified 100 fold so take ear plugs. And the lift only goes to the top floor. I travel light so the stairs were an inconvenience, if you had suitcases and needed to access the 3rd floor you will need to be fit. Overall, it is good value for money if you are looking for a cheap and cheerful place it works.

The room I booked was not available due issues with the building so I was placed in smaller room. I am due a refund because of this £40. The staff contacted me prior to my stay and explained the situation in full.

Due to issues with concrete, my booked room was substituted for another room which was worse than a prison cell. 1 single bed pushed up against a wall and 1 pillow. No tv, no towels, no kettle, no washing soaps, no phone signal or wi-Fi, a shared lobby. It was basically a student room on campus. The hotel did notify Hotels.com prior to my 4 hour drive to the location but failed to notify me. I cancelled the booking when I saw the room and found an alternative hotel. Staff did help and apologise, but even so it was a horrific experience

Too old

Over all they are good.

Clean and tidy, part of the university complex so no meals, and a little remote, I would stop there again if I was on my own,

Comfortable bed. Slept well. Would have been nice to have breakfast in the hotel

Poor mobile reception and TV signal. Basic accommodation which was clean and good facilities. Good travel links

Room was basic but clean and the bed was comfortable. The lodge was difficult to find as its on a University Campus and nothing to highlight the Lodge,

It was good and restful. It was good to sleep without the hum of air conditioning. It was comfortable.

Perfect for a stay on campus for my son’s graduation. Friendly and helpful receptionists. Accommodation is clean and proficient. Parking for free was a real bonus although a little walk away. I would use the lodge again.

Excellent value for money