Brockley Hall Hotel

I had booked one of the deluxe rooms which cost £297 for the night. The size of the room and views were great, but I expected a higher quality given the price and description. There wasn’t anything major wrong, however there were several small things that made it disappointing. Firstly cleanliness, particularly the bathroom there were dust webs, lots of limescale and equipment on top of the shower (the shower had a missing knob). In terms of the room, small things needed finessing such as fixing the curtain hooks so they stay in the wall (for the tie backs), a range of biscuits rather than one packet, a larger TV especially for the size of the room and well maintained window frames (some were rotting) and cleaning the cobwebs and spiders from the windows. That said, staff were friendly and helpful and it was a great location.

Wow - we were blown away by this feast for the eyes! I fully appreciate that the decor at the hotel won’t appeal to everyone (art is after all subjective) but, as a photographer myself and with my art loving husband, we found our two night stay here to be a fitting and beautiful end to our three week tour of the North! In addition to the decor we had a comfy bed, great food (they really looked after my coeliac requirements) and the staff were wonderful. We love Saltburn so of course knew the surrounding area would be amazing as always but this hotel made our stay perfect. There is literally something new to see everywhere you look! Giraffes in the dining room, swans and flamingoes on the walls with a huge bear to greet you on arrival and quirky wallpaper. Loved the whole stay!

Obviously the outstanding feature of this hotel is the decor, a talking point and conversation breaker wherever you look, but the staff also deserve a mention, a very informative and friendly bunch. Thank you for a lovely and welcoming stay

Top marks

Exceptional hotel with amazing staff and great character and decor to the building and excellent cuisine top marks to the chefs

We were on the Cleveland Way and stayed One Night. It seems that Backpackers Are Not that welcome. Nevertheless we hat a nice stay in Saltburn and enjoyed a sunny day.

Staff very friendly and helpful. Breakfast very enjoyable and good choice. Waiter service. Plenty of parking available.

An eccentric small hotel. The rooms are comfortable and the staff friendly and helpful. There is no aircon so some of the rooms can be difficult to keep cool in sunny weather. The breakfast is menu based rather than a buffet and is very good although I would reccomend giving the cafetiere coffee a miss and going for something from the esspresso machine which is much better. Dinner in the restaurant was excellent although, like so many places there was over loud and completely un neccessary music. Brockley Hall is an ideal base for a few days exploring the area or walking sections of the Cleveland Way or coastal path.

There’s no doubt that the decor is bonkers! It’s more than quirky! It’s a good location. The outdoor area was great in the warmth. To just sit with a drink and read was splendid A downside is that in the heat wave our room on the top floor was roasting - a fan didn’t begin to touch it so sleeping was a problem.

Stayed here a few times so feel this is a true review, check in was quick and efficient, single room was very cramped . Dressing table also doubles up as tea/coffee station so very cramped. In the rooms I have stayed in, the beds not very comfy, unable to sleep with window open due to being near a footpath on ground floor. Room was clean Breakfast was disappointing on both occasions, Waited for ages to be seated, toast forgotten on both occasions, feel that for the price that is being charged this is not reflected in the service.

Little disappointed if am honest. Not as luxurious an experience as I expected for the deluxe price we paid. Breakfast both mornings offered mixed toast only then to be told no white bread, surely just pop to local shop and buy some. Both mornings second course brought out before first course plates cleared away so we moved the finished plates to one side expecting waitress to take them away, but she left them. I had to call her back and ask her to clear them away. The reception staff were lovely and friendly. The decor is all a bit dark for my taste. Good to have car park. Very impressive shower and comfy bed. I never write negative reviews but just felt disappointed by a few aspects. A shame because it was our first visit to Saltburn and we thought it was a lovely seaside town but the hotel despite looking impressive needs to improve for the price we paid.

Good location, building and grounds interesting. Quirky decor and friendly staff. Twin beds linked together not comfortable and the ceiling light fittings too low as I’m 6 feet 5 kept having to duck.

An amazing hotel. From the quirky decorations to the exceptional staff, we were thrilled with our choice of hotel and would not hesitate to return there or recommend to anyone else. The food was delicious too, easily the best in the area.

The decor was unusual and interesting. The food was excellent. Having a garden to sit in and have drinks and food outside was also good. Staff were very polite and helpful. Definitely go back and stay.

Unique architecture and interior design, nice room, great bathroom and shower, nice public spaces, staff were very friendly and helpful.

A triumph of style over substance. Posh menu but cooking oil was old and food was dark or burnt. Too much for what was on the plate. Breakfast was over complicated, we ho substitutes English ham for prosciutto on eggs Benedict? Pass

From start to finish our stay at Brockley Hall was fabulous. The decor was beautiful and quirky, the room was very comfortable. All the staff were friendly and extremely helpful Breakfast served in the conservatory was excellent I would definitely return again - the sooner the better!!

We enjoyed our stay very much. Our foom, The Saltburn was fabulous. Dinner delicious, breakfast enormous

Great Service and Location

Abundant and pleasant outdoor seating areas. Friendly staff. Very clean room with good facilites. Very comfortable bed and quiet surroundings gave a great sleep. Loved the decor and had a quiet relaxing break. Great meal and excellet food quality. Only minor downside was Wi Fi stopped working 24 hours after our arrival. Worked in the lounge and outside so was able to use it there. Saltburn beach, funicular railway and peir were good.