Holiday Inn Express CAMBRIDGE-DUXFORD M11, JCT.10 by IHG, an IHG Hotel

Excellent, clean, and great value near Audley End

The stay was excellent except for the breakfast, coffee machine broken, the staff were constantly topping up the food trays, the food in general was only just cooked I personally couldn’t eat the Hash browns (too undercooked for me) the entire service at breakfast was as if this was the staff’s first time ever of doing a breakfast sitting, very unprofessional, overall I was very disappointed.

All was good

Liked the parking, even though it was £10 per night. Didn't like the fact the Aircon didn't work, i arrived back to my room at 12am, so nothing could be done, i made the hotel team aware in the morning. Also food ordering was inconsistent, i asked for food from the 24 hour menu, was told no food, to be followed up by another couple who asked for food and got served. Good breakfast, and clean and tidy.

Very friendly and welcoming staff. Air conditioned room was bliss in extreme heat of this travelling day. Small bar but managed very well also restaurant basic but good. Parking also good.

We have stayed on several occasions staff are always friendly on this occasion the weather was very hot unfortunately we didn’t find air con very good there were fans in room but only small not very powerful there was also a leak at service hatch just outside bathroom so carpet was very wet so we packed up and went for breakfast reported problem at front desk

Great location with easy access to Cambridge by train and just down the road to Duxford Museum.

Great staff. Breakfast v good . Some confusion over car parking spaces

Very comfortable staff are very friendly

Yes we were happy with room it was and en-suite a little noisy as backed onto railway tv not very clear but everything else fine staff helpful friendly

Stayed 3 nights - family of 4. Very modern, nice bathroom with big shower , very clean Nice breakfast room and great food. Highly recommended

Perfect location to get to RAF Duxford, clean rooms and good breakfast. Car park is not free - £10 for overnight stay.

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The staff at this hotel were exceptional. After 4 days in the UK, I can honestly say that they were the mostly friendly people I've met over here. The room was spotless and much nicer than I expected. The area is beautiful and the hotel is perfectly located to go visit areas like Cambridge or the Imperial War Museum. If I come back soon, I will absolutely be staying here again.

The service was excellent, staff were very accommodating, nothing was too much trouble. Plenty of parking, rooms very clean as expected. We would definitely use this hotel if we come up to the area again.

The fact is I didn't actually get to the hotel. Because of a change of plan I tried to cancel the booking through expedia ( small e intended ) as soon as I knew of the change and tried ( Wednesday night ) through the customer service desk to cancel - they suggested they try to change the date of arrival with the hotel, to which I agreed. I failed to receive an answer the following day so I tried again the following night but failed again. I phoned the hotel on Friday in the day but made no headway - I was left hanging on the phone for reception to answer but they did not; I gave up. I have cancellation insurance and now require a refund.

Well, the room was pleasant and comfortable, lovely view of the train station which was very exciting for the children but maybe not so much if you were trying to sleep. It didn't bother us as we were exhausted. The staff were lovely but somewhat confusing. We spoke to one at the front desk who said 'ring your food order down and you can pay when you collect'. Then when we rang down they said you have to come down and pay for it so they wouldn't take the order over the phone. Then when I went down and ordered they said they could bring it to our room, so I went back up and waited... only to receive a call to come down and collect it! The food was surprisingly good though, so I suggest just sitting in the food bit and waiting instead of trying to get room service!

Difficult to find the location

Limited dining nearby

The room is relatively small but clean, and the location is very convenient—right next to the train station. Parking spaces are limited. The buffet breakfast doesn’t offer a wide variety, but it's sufficient to fill you up, with juice and coffee included, which is a nice touch. The croissants were delicious! However, the restaurant's cleanliness could be improved a bit. The staff on our first night were very friendly and welcoming. BTW, the sofa bed is horrible, can't sleep well as it feels almost broken....