Pebble Beach

The room was very nice indeed, lovely big and comfirtable bed, just slightly cold on a February day even though the radiator was on. Also the TV in the adjacent room was too loud, which would have been annoying if we hadnt been getting up early anyway or if we'd wanted to stay in the room the evening before. radiator was one.

Did not see any staff butvthe room was great.

Staff were very courteous and greeted us well, showed us up to our room and told us how we could get in contact with them if we needed anything In the bathroom bin there was a white cigarette butt The shower head was broken and the black out blind had to be pulled down and then wound up manually Not major issues but worth mentioning

Very uncomfortable bed. Light in bathroom broken. No shower curtain so couldn’t use shower without a flood. Very noisy. Breakfast was poor; barely warm. Service in restaurant the previous evening was poor; waited ages to place order. Later, after a 30 minute wait to order a drink, I ended up getting up and going to the bar where I was ignored for another 5 minutes. Very disappointed with the experience

AC in the room, the shower is over the bath with limited height.

Overall the stay was a disappointing. The room was a little tired with furniture quite marked in places. Damage to the window which meant that it couldn’t be closed property creating a draft. The kettle was also full of limescale The biggest negative was the Purbeck room overlooks the kitchen and with the extraction system coming on at 5:30am we were woken up and sleep after that was impossible. The restaurant food and service however was very good.

No food available for 2 days although we were informed. No other eateries close by.

The penthouse is a great room, no it's a small apartment!; a fantastic space, well equipped with abundant and great facilities and it has a fantastic terrace with break-taking views. However, it is looking quite tired and there were a few issues, i.e. the freezer wasn't working, so we couldn't make ice. The wine fridge also wasn't working. A couple of lamps need bulbs replacing and the blind doesn't work in the bathroom.

Excellent location, overlooking the sea & Isle of Wight. Lovely restaurant & outside terrace. Particularly good cocktails! Service throughout was excellent. Room was well appointed. Liked the extra touches of fresh milk in the in room fridge & coffee machine. Great air conditioning in the room too. Breakfast was spot on.

Million pounds views. Adorable outdoor area. Brilliant restaurant.

Only had breakfast as restaurant closed Monday and Tuesdays Hear food is excellent Main bedroom was lovely Bathroom needed updating TV old VERY noisy area But lovely views from the restaurant area.

Lovely place, great staff, lovely food and a gorgeous position and view!

Great view but limited essentials / such a shame

Very nice hotel with amazing views over the seaside. We ate at the restaurant and we couldn't fault it so tasty and enjoyable. I would highly recommend staying and eating at the pebble beach hotel.

This is an excellent hotel in the most fabulous setting with views out over the Isle of Wight and the needles. You can stroll out over the cliff top or down to the beach. The restaurant and cafe are cleverly arranged to make the most of the setting. And the food is superb with a varied menu and interesting wine list. The staff make your stay: they are unfailingly friendly and helpful and efficient. The room was good, again cleverly arranged so everything is done for your comfort and the bed was extremely comfortable. My only quibble was the bathroom seemed quite tired, but spotlessly clean and with plenty of piping hot water. I would love to return one day!

Beautiful area, stunning views from the terrace bar. Room was comfortable, bed excellent. Unfortunately blind in room was very stained and an out of use air conditioner complete with hose loose on window sill and windows with no view as boarding on front of building covers it, so felt a little closed in. Also shower was impossible to use standing up due to low ceiling. Dinner was very expensive and not that great, I had the lamb which was with ratatouille and salsa verde with feta, not sure the chef knows ratatouille has tomatoe sauce, it was literally green pepper , onion, and courgette fried in oil with the tiniest sprinkle of feta and salsa verde drip. The waiting staff however were very good. Lovely place in general. Relaxing, quiet area. I would suggest offering extra coffees for the rooms if you are not going to serve breakfast to guests on a Monday morning as we had to walk up the road to find some.

Food was amazing but hotel room was disappointing with very limited exterior vision. Needs a bit of TLC. Shower over bath but could not stand under it ! Quite claustrophobic and had to leave fan on all night. Staff very helpful. Well worth a visit to the restaurant though. We would go back but not to the same room.

Nice room and property. We did not know that they shut on Mondays and Tuesdays so no breakfast, bar etc until the. Day we left.

Overlooks sea with fabulous views of the Isle of Wight Needles. Facilities were top notch. Particularly enjoyed soaking in the huge bath with tons of hot water. Bed was very comfortable and the bedding was top quality. Fridge in room was extremely useful as this year has been a heatwave. Would recommend guests use the blackout blinds if they don’t want to be woken by the early morning sunshine. The stairs to the bedrooms are quite steep and narrow so I struggled with my knee injury. I wouldn’t recommend for anyone with mobility issues.

When we checked in we requested breakfast and at no stage were we asked to outline any dietary requirements. On the day we arrived there was a board outside the hotel advertising breakfast with clear vegan options. Arriving for breakfast the following morning we were informed that there were no vegan options and when I relayed to the member of staff serving us that this hadn’t been made clear on arrival, or discussed at check in, I was told that ‘I should have said something then’. The member of staff came back with some cake (non-vegan) and said I could have some of that if I wanted… The attitude of the staff member was disappointing and I didn’t want to cause or receive any further embarrassment so left it there. I didn’t receive a satisfactory apology and when I checked out I raised the issue again was not offered any compensation for the breakfast I paid for but didn’t receive. It is important that all guests are asked on arrival if they have any dietary requirements and if this is something that can’t be catered for then guests need to be made aware so that they can make alternative arrangements. I would have expected an apology and a reduction in the cost of the room given that I paid for a bed and breakfast and only got the bed. I did reach out via email to the hotel management but have been ignored and had no offer of compensation, acknowledgement or apology. Generally, aside from this issue we had a reasonable stay.