The Atlantic Hotel

Discreta

…

I was promised balcony this did not happen also booked for food only to find out the night before that this was not available the night before

At first glance the hotel looks quiet impressive however shortly upon arrival discovered we had no wi-fi in our room, reported it to reception, and when we checked out 3 days later we still didn't have any. The restaurant has a limited selection of generic food with nothing particularly special, and be wary of the breakfast scam - we booked breakfast as part of the stay yet were informed we had to pay for it ontop of already paying more as part of out booking. The only saving grace for the property is the walkability/proximity to the city centre and the indoor and outdoor pool area, sauna and hot tub, which although they did cost, was well worth it. Overall a decent-ish hotel that could be improved by better service/communication, though certainly not worth the price charged.

The hotel may well have been 5* when the Titanic set sail and im sure some of the images were taken shortly after. There was a lovely chap working there who helped us no end and was incredibly plesent to deal with. Rest of the staff were OK. We had a room by the outdoor pool, it looks nothing like the pictures what so ever and the weather wasnt great so we didnt use it to be fair. We never ate their so cant comment on the food. The Spa, is average. Jacuzzi, Steam and Sauna only fit two people and the pool is quiet shallow and small but it did us for an hour while it was raining. Free parking and location were the best things about our stay. The Tapas at the bottom of the road and handful of indie cafes were amazing as was the fish restaurant on the beach (not Rick Stein)

It was a long weekend - stayed in the poolside apartments which had no aircon / and were extremely hot - the staff did give us a fan when we asked and then changed the fridge that didnt work to a new one which did work. Would recommend staying in main hotel.

Filthy bathroom on arrival. Filthy skirting boards-thick with dust on arrival. Wall behind loo, radiator and bin all splattered with something on arrival. Had to ask for the room to be cleaned. After cleaning, and the bin changed, the radiator was still filthy. See photo. I could write my name in the dust on bathroom blind. Had to ask for the carpet to be hoovered. We had a dead Fly on Window cill for four days. The balcony filthy. We requested it to be cleaned so that we could sit outside. It wasn’t cleaned so we couldn’t use it as the seats, floor and sceeening was covered in bird pooh and dirt. The receptionist said we needed to pay £20 per guest to use the outdoor pool as we hadn’t booked direct. We were not advised of this in advance from Expedia. We checked all our paperwork. So the hotel waived this but we only stayed at the pool for 15 minutest as it was filthy. Actually it is the worst hotel pool I have ever seen. The pool had scum around the edge. It needed cleaning throughout from top to bottom. The sun beds were rusty, and had loads of pooh on. Some were split. Outrageously disgusting. Hotel lift kept breaking down. The receptionist thought this was funny. Bathroom tap had an end fitting missing so consequently it kept squirting on the floor.

Great dog friendly option in Newquay

We enjoyed our stay at the Atlantic. The room was lovely withe a sea view. We also had a balcony with two chairs to sit outside and watch the sun go down. Very clean bathroom with a bath and separate shower. The breakfast was lovely with plenty to eat. The pool was very clean and warm, with a lovely sea view.

Views are stunning, our room was of a good standard, breakfast was very nice, staff always helpful and polite.

Property was a nice old building but lots of maintenance needed in our room could not use balcony paintwork tatty and shower handles loose. A lot of money for standardvof rooms

This is a good value hotel in an excellent location. Staff were very friendly and the room was a generous size. Restaurant food was of a good standard and fast delivered. Pros: - staff - location and views - free parking - good value Cons: - slightly mixed condition of balcony - sea gull noise (but you expect this by the sea tbh) Summary: Very friendly hotel in an excellent location. Would stay again if in the area.

It was a lovely stay. Some parts of the hotel needed a bit of attention, but I would return, no doubt. I love the fact it’s an independent hotel. We ate in each night on our 3 night stay, and the quality of the food was fantastic. Also the quality of the bar staff and the reception staff checking in and out. Can’t fault any of them.

Staff are fantastic but facilities are bad. Spa is advertised for 0830 but nothign was set up until 0930 after mutiple complaints. The common areas of the hotel are vintage and beautiful, yet the rooms are cheap. Balconies are under essential maintenance and entire hotel is tired and requires a revamp

We had a great stay. We particularly liked the food, views and quirky decor. The breakfast room is absolutely stunning and it was wonderful to have a breakfast cooked to order, alongside a buffet, and eat it looking at the spectacular view. Our room was beautiful, also with an incredible sea view and baby seagulls in a nest directly outside. We had a delicious dinner in the restaurant one night too. Our only complaint would be the uncomfortable furniture in the dining room and that the bar wasn't open. We would've loved to have dinner in the breakfast room. I suspect more facilities are open in high season. I would 100% stay there again. We really loved it.

We were staying two nights for a wedding. The rooms are quite warm and window only opens so much. Unfortunately our balcony was closed off and outside was scaffolding and broken bits of wood etc. then while trying to get ready for the wedding two builders walked past our windows and commenced work! We weren’t warned of this and were not able to be moved room.

The suite room very nice staff friendly only disappointment was not being able to get a drink in evening at bar or room service

The location

Friendly staff and great location, parking was easy and best of all right by the sea!

Na