The Lord Grey Hotel

Full disclosure; booked in a rush and didn’t read reviews properly. My bad The place is newly refurbished, spotless and tidy, but it isn’t a hotel. Our room was like a standard European hostel; one double bed and a pair of bunks with very little storage or sitting space. No way that four people could get dressed at the same time. The photos definitely give the impression of more space. The microwave and fridge are nice, but bring your own teabags/milk etc Owners didn’t respond to email or text sent ahead of time to ask about keycode. They also didn’t pick up when we rang on arrival. Fortunately someone else arrived about 5 min after us and he contacted them on another number and got us inside. When we did briefly meet the owners, they were lovely Stairs are very steep and narrow, with a top step that’s deeper than the rest. It’s is in the middle of an industrial estate. It felt weird to walk to the pub in the evening and see literally no-one I think it’s reasonable to expect two locked doors between me and the outside Here, the front door is unlocked 24/7. The only barrier is the bedroom door, which had a flimsy deadlock that was taped over to discourage use. I assume there’s a security camera somewhere Like much of Boston, there are lots of St George/Union flags in the area. Might make you feel right at home, or a bit uncomfortable Bed was very comfy and the place was ok just for sleeping. Fine for contractors working on the estate; not great for leisure

Happy customer, stayed 2 nights. Service , room , location, price all excellent.

Arrived at the end of a long days work with the family in tow. Pulled up to a house on a industrial estate and groaned. What had we let ourselves in for? Well, as the old saying goes, dont judge a book by its cover. Phoned the number to get entry instructions, instead, Lee the manager personally saw to our check in and made sure everything was ok for us. Once in, everything was as youd expect, modern, clean, functional. With the added bonus of a fridge and a microwave. We were given a fan as it was a boiling hot day and Lee delivered a second one to help keep the room cool. We had a slight issie with the shower temperature being too hot and not cooling, again, a quick text and Lee was back to sort it out. If youre expecting room service and 24 hour reception facilities in a town centre location then this is not for you. If you want a good clean room and a friendly service when needed, then I'd highly recommended this place. The only thing I can see might be an issue but wasnt for us is limited parking. But a small price to kay for a nice room at a great price.

No window otherwise ok

Was good place to stay for night on business no complaints but i had to call when i arrived has had no details sent through beforehand about how to get into the property but was sorted straight away.

Half an hour from centre which is ideal from where I want to be. Room was ideal.

Newly refurbushed room,nicely done.Comfortable bed,as well as tea and coffee,room had fridge,microwave and freestanding fan.

Brilliant

Family room was perfect for me and partner two children very quiet the owner james and wife was really helpuful and friendly very welcoming any problems james was there to resolve them,pictures on the website really don't do the hotel justice definitely stay there again

Great short stay. Great hosts, very helpful. Hope fully yr happy too as had a good clean to leave as we found it. Thankyou

Clean room with everything I needed

Nice , clean rooms . Good and convenient environment to relax with family.

How i can say the price wss ok for one night but some not proper working thing on bathroom and morning was loud knocking on my wall from downstairs.

Not overly impressed with location

Very good

The room is lovely i like it due to being sumpe i found it spacious although one child moaning about the room being small for him... on sweet is lovely we had towels kettle tv free wifi microwave, needed a brush and dust pan.

The place is not represented well play the photos. It is on a run down estate and the place looks run down from the outside. There are only three parking spaces available. There is not a 24hour reception, there is no reception at all, it is self checkin using key boxes which we didn’t realise until we arrived then couldn’t get in touch with hotel staff to gain access. The room smelled. When we came to leave we could not physically get out and there were no emergency exit available which could have been a disaster in a fire. We could not get in touch with any staff when we were locked in. Eventually we did and they said it had never been an issue before but judging by the damage around the door it looked as though there had been lots of previous issues with the lock.

The bedroom was very dirty microwave was absolutley dirty the fridge had mould in the back there was no Alexa as advertised and the room looked nothing like the pictures and the kettle was full of limescale we booked this for 4 people as the pictures we seen the room was really big but instead it was cramped and all pushed into a little area will not be staying again room overall was just absolutley disgusting what a waste of money

Converted house on an industrial area not very welcoming

The 'hotel' is literally