Courtyard by Marriott Hamburg Airport

Sehr freundliches Personal, gute Lage, schönes Hotel, gute Ausstattung und gutes Essen

Super hyggeligt hotel, rent, nyt og fint indrettet. Tysk service, dvs rigtig god service. Morgenmaden skuffede dog fælt. Røræg og billige pølser som var kolde og smagte ikke af noget. Næsten ingen frugt. Frygtelig automatkaffe. Kedeligt brød, men grøden var dog lækker.

Overnattede inden rejse

Køleskab der ikke virkede, toilet der løb og larmede hele natten. Puder så dårlige at det var bedrer at sove uden.

Das Personal war super freundlich. Leider dauert der Shuttle-Service vom/zum Flughafen etwas zu lange. Da ist man zu schneller beim Hotel.

Clean and comfortable rooms

Well managed hotel.

Flughafen stört nicht, tolle Betten,

Business trip en dit hotel heeft een goede ligging

Hotelliin ei kuulunut yhtään lentomelu, mutta muista huoneista kuului melko paljon lasten ääniä ja töminää. Saunat ja uima-allas olivat hienot.

I frequently travel to Hamburg for business and usually have positive experiences with local hotels. This time, I chose your property due to its proximity to the airport. Unfortunately, the check-in experience was the worst I’ve ever encountered in Hamburg. When I arrived, the receptionist, Ceryna, was extremely impatient and, frankly, rude. The check-in form was in German, so I politely asked for assistance. Instead of helping, she gave me a nasty look and impatiently pointed to the sections I needed to fill out without offering any real support. My room number was above 280, and I couldn’t find it initially. When I returned to the front desk for help, she curtly claimed she had told me to turn before taking the elevator — something she never mentioned during check-in. She was clearly annoyed by my question and made no effort to hide her frustration. To make matters worse, I observed that she treated the next (Caucasian) guests far more pleasantly, which made the whole interaction feel even more uncomfortable and unwelcoming. That said, I would like to commend the two gentlemen who handled check-out the next morning. They were professional, friendly, and even offered information about the shuttle service — a stark contrast to the check-in experience. I would appreciate knowing what standards of customer service your hotel upholds and under what circumstances it is acceptable for a staff member to treat a guest the way I was treated.

Glimrende hotel, tæt på lufthavnen.

Sehr grosses Zimmer, sehr sauber. Grosse Auswahl bei Frühstücksbuffet. Kostenloser Flughafentransfer ist inklusive.

At the end of a 3 week trip, this was a nice place to stay for an early flight out of Hamburg. Convenient shuttle and restaurant on sight.

Sehr schönes Hotel. Nervig ist nur das ständige Ausfuhrticket an der Rezeption holen.

Excellent service and rooms

Beautiful hotel. Rooms are spacious and comfortable.

So close to the airport that I was able to walk to the airport the next morning.

Zimmer doch früher verfügbar, Größe okay, Kingsise Bett war okay. Klimaanlage lässt sich nicht von der Lüftungsleistung einstellen. Während Öffnung der doppelten Fenster fangen die Heizungsventile an zu rattert. Parken pro 24h 22€. Weizen Flaschenbier 6.90€. Frühstück akzeptabel

Very close to the airport Very clean and neat