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Grecotel LUXME White
Lainnya
8,8
/10
Mengesankan
139 ulasan
Kesan Menginap Tamu Lain
Katie
10,0
/ 10
The staff at the hotel are very accommodating and friendly, helping you with anything you need. Our room was well proportioned, although we could have done with some more storage space for our clothing. We were situated on the ground floor right near the activity pool, which was perfect for us with teens. The staff were helpful before we even got to the hotel by answering questions via Whats App, and booking the onsite restaurants for us. We can highly recommend a trip to the Agreco Farm for dinner, The White (adults only fine dining), and Asia White - although all of the food, including the buffet, was excellent. Our family of four (with two teens) had a very relaxing holiday with the Grecotel LUXME White. Special mention to Sophia on reception and Dora in the spa, and another lady behind the front desk (whose name I can’t remember) who helped us on our departure day and getting some medicine for my husband. Would highly recommend :)
Lihat terjemahan
Rhiannon
10,0
/ 10
We had a lovely week at this hotel.Some excellent dining options, our highlights were the Asian restaurant and Agreco farm dinner.
Hotel staff were very welcoming and happy to help with any enquires. We would definitely love to revisit in the future.
Lihat terjemahan
Dennis Leon
10,0
/ 10
Exceptional resort. The staff is outstanding, very attentive to the needs of the guests. Although it is an all inclusive resort, it should be noted that room service is NOT included as an all-inclusive benefit; you will have to pay for it.
Lihat terjemahan
Area Akomodasi
Lihat Peta
Kambos Pigis, Adelianos Kampos, Dimos Rethymno, Nomós Rethýmnis, Crete, Greece, 74100
Fasilitas Utama
Selengkapnya
Kolam Renang
Restoran
Resepsionis 24 Jam
WiFi
Lift
Selengkapnya
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Info Lokasi di sekitar Grecotel LUXME White
Kambos Pigis, Adelianos Kampos, Dimos Rethymno, Nomós Rethýmnis, Crete, Greece, 74100
Temukan Tempat Lainnya
Lebih Lanjut tentang Grecotel LUXME White
Lokasi
Grecotel LUXME White adalah akomodasi di lokasi yang baik, tepatnya berada di Dimos Rethymno.
Tentang Grecotel LUXME White
Kualitas pelayanan super, ditambah berbagai fasilitas unggulan akan membuat saat-saat menginap di sini menjadi sebuah pengalaman berkesan yang luar biasa.
Pusat kebugaran menjadi salah satu fasilitas yang wajib Anda coba saat menginap di tempat ini.
Tersedia kolam renang untuk Anda bersantai sendiri maupun bersama teman dan keluarga.
Manjakan diri Anda dengan menikmati fasilitas spa yang memberikan harga dan kualitas pelayanan terbaik.
Resepsionis siap 24 jam untuk melayani proses check-in, check-out dan kebutuhan Anda yang lain. Jangan ragu untuk menghubungi resepsionis, kami siap melayani Anda.
Terdapat restoran yang menyajikan menu lezat ala Grecotel LUXME White khusus untuk Anda.
Grecotel LUXME White adalah akomodasi dengan fasilitas baik dan kualitas pelayanan memuaskan menurut sebagian besar tamu.
Pengalaman berkesan dan tak terlupakan akan Anda dapatkan selama menginap di Grecotel LUXME White.
Semua Fasilitas di Grecotel LUXME White
Lainnya
Kegiatan Lainnya
- Toko/pusat belanja
- Paket proposal romantis
- Payung pantai
- Hammam / Spa Turki
- Ruang mencicip anggur
- Spa
- Taman
- Kolam renang outdoor
- Sauna
- Mandi uap
- Kursi berjemur pantai
- Kursi berjemur tepi kolam
Servis Hotel
- Laundry
- Jasa tur
- Staff multibahasa
- Check-in ekspress
- Fasilitas nikah
- Penitipan bagasi
- Check-out ekspress
- Porter
- Resepsionis 24 jam
- Concierge/layanan tamu
Fasilitas Publik
- OTHER
- Kafe
- Kopi/teh di lobby
- Lift
- Restoran
- Brankas
Makanan dan Minuman
- Bar
- Bar di kolam renang
- Bar pantai
- Sarapan
- Makanan ringan
Umum
- Tempat parkir
- Area merokok
- Aula resepsi
- Teras
Fasilitas Ramah Keluarga
- Klub anak
- Kolam renang anak
- Kolam renang anak
Olahraga & Rekreasi
- Lapangan tennis outdoor
- Pusat kebugaran
- Ruangan game
Fasilitas Terdekat
- Toko oleh-oleh
- ATM/Bank
Konektivitas
- WiFi gratis
Jasa Antar Jemput
- Antar-jemput bandara berbiaya
Fasilitas Bisnis
- Fasilitas bisnis
Kebijakan Akomodasi & Informasi Umum di Grecotel LUXME White
Catatan Penting
- Biaya antar jemput bandara: EUR 100 per kendaraan (satu arah)
- Biaya check-out terlambat: EUR 90.00 (tergantung ketersediaan)
Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.
Anda akan diminta untuk membayar biaya berikut di properti. Biaya tersebut mungkin termasuk pajak yang berlaku:
- Pemerintah kota mengenakan pajak dan ditarik oleh pihak properti. Pajak ini disesuaikan setiap musim dan mungkin tidak diberlakukan setahun penuh. Pengecualian atau pengurangan pajak lainnya mungkin berlaku. Untuk perincian lebih lanjut, silakan hubungi properti menggunakan informasi pada konfirmasi pemesanan yang diterima setelah melakukan pemesanan.
- Pajak dikenakan oleh pemerintah kota: Dari 1 November - 31 Maret, EUR 4.00 per akomodasi, per malam
- Pajak dikenakan oleh pemerintah kota: Dari 1 April - 31 Oktober, EUR 15.00 per akomodasi, per malam
Kami telah memasukkan semua biaya yang diberikan properti ke kami.
- Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
- Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
- Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
- Nama pada kartu kredit yang digunakan saat check-in untuk membayar biaya tak terduga harus sama dengan nama tamu utama pada reservasi kamar
- Properti ini menerima kartu kredit, kartu debit, dan uang tunai
- Tersedia transaksi non-tunai
- Pesta dan acara diizinkan di properti
- Properti ini menggunakan energi surya, serta produk pembersih ramah lingkungan
- Fitur keamanan di properti ini mencakup pendeteksi karbon monoksida, alat pemadam api, pendeteksi asap, sistem keamanan, dan P3K
- Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai
Properti ini menawarkan transportasi dari bandara (biaya tambahan mungkin berlaku). Untuk mengatur penjemputan, tamu harus menghubungi pihak properti 24 jam sebelum tiba, melalui informasi kontak yang ada pada konfirmasi pemesanan. Harap hubungi properti setidaknya 24 jam sebelumnya, untuk mengatur prosedur check-in Anda. Tamu yang berencana tiba di luar jam check-in normal harus menghubungi pihak properti sebelumnya untuk mendapatkan petunjuk check-in. Resepsionis akan menyambut tamu saat kedatangan di properti.
Hotel only accepts guests with minimum age of 18
Waktu Check-in/Check-out
Check-in:
Dari 15:00
Check-out:
Sebelum 11:00
Hotel policy is not yet available.
Informasi Umum
Fasilitas Populer | Kolam Renang, Restoran, Resepsionis 24 Jam, WiFi, Lift |
Waktu Check-In/Check-Out | Dari 15:00 - sampai 11:00 |
Ketersediaan Sarapan | Ya, hotel memiliki kamar yang menyediakan sarapan |
Kamar yang tersedia di Grecotel LUXME White | 264 |
Lantai yang tersedia di Grecotel LUXME White | 3 |
Fasilitas lainnya di Grecotel LUXME White | Toko/pusat belanja, Paket proposal romantis, Payung pantai, Hammam / Spa Turki, Ruang mencicip anggur |
Pertanyaan yang sering ditanyakan di Grecotel LUXME White
Fasilitas apa saja yang tersedia di Grecotel LUXME White?
Grecotel LUXME White memiliki fasilitas terbaik seperti: Kolam Renang, Restoran, Resepsionis 24 Jam, WiFi, Lift. (Beberapa fasilitas lain mungkin memerlukan biaya tambahan)
Kapan waktu check-in & check-out di Grecotel LUXME White?
Waktu untuk check-in di Grecotel LUXME White adalah mulai dari pukul Dari 15:00 sedangkan waktu check-out paling lambat pukul Sebelum 11:00
Apakah Grecotel LUXME White menyediakan sarapan?
Iya, Grecotel LUXME White menyediakan sarapan. Namun kamu perlu memilih kamar dengan sarapan atau harus membayar biaya tambahan jika kamu memesan kamar tanpa sarapan.
Hotel bintang berapa Grecotel LUXME White?
Grecotel LUXME White memiliki 5.0 bintang
Ada berapa lantai yang tersedia di Grecotel LUXME White?
Grecotel LUXME White memiliki 3 kamar
Lihat Semua
Review dari Tamu Lainnya di Grecotel LUXME White
Rating & Review Keseluruhan Grecotel LUXME White
Sumber lain (139)
8,8
Mengesankan
Dari 139 review
Kebersihan
9,0
Kenyamanan Kamar
8,2
Lokasi
6,4
Pelayanan dan Fasilitas
9,0
Urutkan dari
Paling Relevan
Preferensi
Lihat Semua
Review Traveler Grecotel LUXME White
Jumlah review per halaman
20
40
Review teratas
Effie
Teman dan Keluarga
6,0
/10
Diulas 13 minggu lalu
Hotels.com verified review
I'll start by saying the staff at the hotel are the nicest and most accommodating I've ever come across.
This property is most certainly NOT a 5 star luxury resort. It's a 4 star at best and there's nothing luxury about it aside from the one pool and the sunsets. The room that I was originally assigned had a sexy shower situation happening, shower was separate from actual bathroom but was in the bedroom / living area with 70s fringe curtains, cool if you're vacationing with your partner but if anyone else it's just weird. Got moved to another room the next day and yet again another strange shower situation, separate from bathroom again with clear glass so anyone can watch, just a weird thing to do design wise. We lived with it because I didn't want to go through the hassle of moving rooms again and getting another disappointing room but guests needs were not top of mind when designing the layout. Rooms/decor feels dated, a little weathered but mostly well maintained. Getting a lounge chair in the one cool pool is like the Hunger Games - families occupy the space from 8am. They should really designate the 2nd pool as kid pool. Floaties and donuts and kids screaming doesn't feel luxurious. I was extremely disappointed considering what it cost to stay here. If it wasn't priced as if it's a 5star it would be fine. Mediocre experience all in all.
Read More
Katie
Wisata Liburan Keluarga
10,0
/10
Diulas 14 minggu lalu
Expedia Group verified review
The staff at the hotel are very accommodating and friendly, helping you with anything you need. Our room was well proportioned, although we could have done with some more storage space for our clothing. We were situated on the ground floor right near the activity pool, which was perfect for us with teens. The staff were helpful before we even got to the hotel by answering questions via Whats App, and booking the onsite restaurants for us. We can highly recommend a trip to the Agreco Farm for dinner, The White (adults only fine dining), and Asia White - although all of the food, including the buffet, was excellent. Our family of four (with two teens) had a very relaxing holiday with the Grecotel LUXME White. Special mention to Sophia on reception and Dora in the spa, and another lady behind the front desk (whose name I can’t remember) who helped us on our departure day and getting some medicine for my husband. Would highly recommend :)
Read More
Rhiannon
Wisata dengan Pasangan
10,0
/10
Diulas 20 minggu lalu
Expedia Group verified review
We had a lovely week at this hotel.Some excellent dining options, our highlights were the Asian restaurant and Agreco farm dinner.
Hotel staff were very welcoming and happy to help with any enquires. We would definitely love to revisit in the future.
Dennis Leon
Wisata dengan Pasangan
10,0
/10
Diulas 21 minggu lalu
Expedia Group verified review
Exceptional resort. The staff is outstanding, very attentive to the needs of the guests. Although it is an all inclusive resort, it should be noted that room service is NOT included as an all-inclusive benefit; you will have to pay for it.
Justin
2,0
/10
Diulas 23 minggu lalu
Hotels.com verified review
This is a half-renovated hotel being marketed as luxury. In fact, its previous name is still visible throughout the premises, and in some cases hastily plastered over with a sticker.
We booked one of the cheaper rooms, but were surprised by how poor the quality was. The mattress was terrible — we could feel every spring despite both of us weighing 80 and 50kg. The pillows were extremely lumpy and felt like they were filled with cotton balls.
The air-conditioning in the room was useless as you are unable to control the temperature, only the fan speed. The room was always warm. After I asked them to look into it, they promised that they had already sent someone who had “fixed it”. But it felt exactly the same after which left me feeling like I had been lied to.
The shower temperature was so cold that we weren’t able to shower comfortably in the mornings despite how warm the room was. Just ducking in and out of the water despite the temperature being set to the warmest. I appreciate the cold water in the afternoons but being able to summon at least room temperature water would have been appreciated.
The giant lamps on the two bed side tables took up 99% of the room of the side table thus defeating the entire purpose of a table. They also used the only electricity plug leaving us with either nowhere to charge our phones or no light. Because besides the side lamps there was no ceiling light, just a terribly wobbly floor lamp incapable of lighting the room properly by itsel
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Melissa
Teman dan Keluarga
10,0
/10
Diulas 25 minggu lalu
Hotels.com verified review
Vacation was great. The hotel is well maintained and the service is excellent. We didn't have WiFi service in our room and they provided a modem for a wireless connection. The beach is small and not the greatest, but pools are nice. They should have recycling bins and not just garbage bins. Also the tour we booked to Knossos and Heraklion was just a private taxi taking us around and the taxi driver wanted to finish the tour as soon as possible. Not the nicest. Overall, our stay was great. My kids loved the pool and the kids' club. The young ladies who played with and entertained the kids were extremely nice and friendly.
Read More
Nosrat
Wisata dengan Anak
10,0
/10
Diulas 26 minggu lalu
Expedia Group verified review
Absolutely beautiful property with breathtaking views of the see couple that with unmatched customer service you get an overall unique and memorable experience.
Food was great too.
Shayan
10,0
/10
Diulas 26 minggu lalu
Expedia Group verified review
Excellent hotel
Nick
Teman dan Keluarga
6,0
/10
Diulas 30 minggu lalu
Hotels.com verified review
We stayed at the start of the season (Easter 25), they'd been open a few days when we arrived and we stayed 10 nights.
The hotel is lovely and clean, facilities are great, food was brilliant, beach was good enough and rooms were nice and clean and house keeping was good. However.... the service end to end was really below the standard youd expect of a 5 star hotel. It seems to be a combination of poor management and inexperienced staff. The main pool doesn't have a bar, but has waiter service - however it was difficult to find someone to take an order. The sunset bar was similar - table service but often difficult to find someone to take an order. The restaurants are where the hotel really lets themselves down. Upon being seated in the buffet restaurant its hit and miss how long it would take to make a drinks order - the mornings were especially bad with it being difficult to order a coffee but the evenings wherent much better and to get a top up of wine was almost impossible unless you went directly to the wine cellar (which was a nice touch). The a-la-carte restaurants werent much better, we were only a group of 6 and they didn't manage to bring food out together; staff lacked the intuition to solve problems like missing meals or missing drinks and we had that at both the Asian and Italian.
The Agreco Farm visit and meal was great with amazing service and because we had a car, we went to the aqua park at the other Grecotel - the kids really enjoyed that.
Read More
Mildred
Wisata Liburan Keluarga
10,0
/10
Diulas 31 minggu lalu
Expedia Group verified review
I recently stayed at Grecotel LUXME White Palace, and it’s safe to say the experience was nothing short of fantastic. From the moment we arrived, the staff made us feel like VIPs—warm, welcoming, and always ready to help with a smile.
The aesthetic of the resort is stunning—whitewashed elegance with chic, modern touches. The views of the sea are breathtaking, especially at sunset, and the number of pools (22!) means you never feel crowded. We especially loved the adults-only pool for a bit of quiet relaxation.
The all-inclusive dining exceeded expectations. From themed buffets to à la carte restaurants, everything was fresh and flavorful. I highly recommend the Asian fusion spot and grabbing a crepe at the Gelateria. The cocktails? Top-notch.
Our room was spacious, spotless, and beautifully designed, with a sea view that made mornings magical. The bed was incredibly comfortable, and little touches like daily turndown service and local treats were appreciated.
Read More
Marcel
Wisata dengan Pasangan
10,0
/10
Diulas 42 minggu lalu
Expedia Group verified review
Es gibt nichts aufzusetzen. Das Personal ist sehr lobenswert. Einzigartig.
alexis
Teman dan Keluarga
10,0
/10
Diulas 56 minggu lalu
Hotels.com verified review
La classe au Palace 😎
Ras
Vanessa
Wisata Liburan Keluarga
10,0
/10
Diulas 57 minggu lalu
Expedia Group verified review
Wahnsinnig leckeres Essen. Super freundliches Personal. Sauberkeit top, überall.
Yasmin
Wisata dengan Anak
4,0
/10
Diulas 58 minggu lalu
Expedia Group verified review
Wir waren sehr enttäuscht von diesem 5Sterne Hotel! Schade…
Wir haben ein sehr sehr lautes Familienzimmer im EG direkt neben dem Staff Room. Dort haben sich jeden Morgen ab 7Uhr sämtliche Putzfrauen getroffen, um ihre Wagen zu packen, mit denen sie dann unter ohrenbetäubenden Lärm in Ihre jeweilige Etage verschwunden sind. Natürlich wurde sich dabei lautstark unterhalten. Wir haben so etwas wirklich noch niemals erlebt und baten deshalb um ein anderes Zimmer. Ich hatte den Eindruck, wir wollten ein Upgrade ergaunern, das Gegenteil war der Fall. Wir hätten jedes, auch kleinere RUHIGERE Zimmer genommen. Leider wollte man uns bis zuletzt nicht helfen, da das Hotel angeblich komplett ausgebucht war. Wir sind froh, wieder zuhause zu sein, wo wir nun wieder in Ruhe schlafen können.
Des Weiteren fanden wir den Service absolut nicht einen 5Sterne Hotel entsprechend. Bis auf einige wenige bemühte Kellnerinnen, waren alle desinteressiert, recht unfreundlich und vor allem lahm! Das Essen war weitestgehend langweilig und nichts besonderes. Leider findet ein Kinder-/ Sport- / Abendprogramm so gut wie gar nicht statt. Die Strandsituation ist äußerst schlecht. Die Pools dagegen sind sehr schön, allerdings war nach 7Uhr kaum noch eine freie Liege zu bekommen. Auch das müsste ein 5Sternehotel besser im Griff haben.
Wir werden sicherlich nicht wiederkommen. Sorry!
Read More
Dave
Wisata dengan Pasangan
8,0
/10
Diulas 61 minggu lalu
Expedia Group verified review
Our trip didn’t start off too well
As meet and great at the hotel wasn’t that great
We checked in to our room promptly
Enjoyed the beach and facilities
We to dinner at the buffet restaurant that provided a wide range of starters and main course that were of high standard. Went to the sunset bar which is a great place to relax, drink and enjoy the view over the sea.
What became apparent was the room they gave us to stay in was next to a lift and a foyer above with constant use.
We went to reception and demanded we get a quieter room and after a long discussion were promised a new room tomorrow.
Thank goodness for that as the new room was of the same type but nice and quiet.
Room to avoid is 601 for reference
Apart from that be warned the see is quite rough at times with strong waves plus the beach is gravelly and large pebbles/boulders which you will need boat shoes/sea shoes which they sell at the shop. If you are unstable afoot stick to the pools as that will be safer.
Sea and beach typical Greek beach.
Drinks service on the beach can be a bit hit and miss.
Dinning all restaurants are very good but you need to book as soon as you can (download the app and book a week before you arrive)
Lunches were good
Visit to agreco farm/experience well worth while and we went on jeep safari with Angelos again worth going on
Overall enjoyed our stay -all inclusive a must and we had a room with a sea view
All staff very friendly and helpful (once we had moved to quiet ro
Read More
Faye
Wisata Liburan Keluarga
10,0
/10
Diulas 63 minggu lalu
Expedia Group verified review
Beautiful, well run and well managed hotel.
INDRAJIT
Liburan Keluarga
10,0
/10
Diulas 64 minggu lalu
Expedia Group verified review
Excellent account and absolutely brilliant service.
I would absolutely recommend this hotel without any hesitation.
Sadelina
Wisata dengan Teman
10,0
/10
Diulas 64 minggu lalu
Expedia Group verified review
Das Hotel ist atemberaubend. Sehr schön eingerichtet und sauber. Der Pool ist gross und ist mit Salzwasser befühlt. Das Personal ist sehr freundlich, hilfsbereit und kommunikativ. Ein grossen Lob an Nikolai (vom Pool) und an Eleni vom Restaurant. Wir haben uns sehr wohl gefühlt.
Ella
10,0
/10
Diulas 65 minggu lalu
Hotels.com verified review
Really great hotel - fantastic all inclusive restaurants & selection of drinks from the pool / bars, we loved the ice cream & crepe bar too! We don’t drink so a decent selection of mocktails, non alcoholic wine & soft drinks. Breakfast buffet had a great selection & there was a separate adults section for some peace.
We moved to a swim up room to the left of reception after a poor condition swim up room to the right of reception (full of mozzies) was originally assigned. The room was clean, no great patio & pool space with sun most of the day! Bathroom & wardrobe space a little old fashioned, but all ok.
Hotel amenities are good - great main pool & activity pool, entertainment is a little meh > better for kids than adults. Beach has dark sand & water wasn’t so clear but a short trip out could take you to some great spots.
Read More
Sandra
Wisata Liburan Keluarga
10,0
/10
Diulas 65 minggu lalu
Expedia Group verified review
Amazing property rooms were clean and spacious
So acocmocating with our baby
Jumlah review per halaman
20
40
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Buat Pesanan Sekarang
Disclaimer
Disclaimer: Adalah tanggung jawab hotel untuk memastikan akurasi foto hotel.
Traveloka.com tidak bertanggung jawab atas ketidak-akuratan foto hotel. Harga kamar yang ditampilkan adalah untuk tamu dewasa. Anak-anak mungkin akan dianggap sebagai tamu dewasa dan dikenakan biaya penuh kecuali jika tertera sebaliknya. Harga kamar belum termasuk sarapan dan sarapan akan dikenakan biaya oleh hotel kecuali jika tertera sebaliknya.
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Rating & Review Keseluruhan Grecotel LUXME White
Sumber lain (139)
8,8
Mengesankan
Dari 139 review
Kebersihan
9,0
Kenyamanan Kamar
8,2
Lokasi
6,4
Pelayanan dan Fasilitas
9,0
Urutkan dari
Paling Relevan
Preferensi
Lihat Semua
Review Traveler Grecotel LUXME White
Jumlah review per halaman
20
40
Review teratas
Effie
Teman dan Keluarga
6,0
/10
Diulas 13 minggu lalu
Hotels.com verified review
I'll start by saying the staff at the hotel are the nicest and most accommodating I've ever come across.
This property is most certainly NOT a 5 star luxury resort. It's a 4 star at best and there's nothing luxury about it aside from the one pool and the sunsets. The room that I was originally assigned had a sexy shower situation happening, shower was separate from actual bathroom but was in the bedroom / living area with 70s fringe curtains, cool if you're vacationing with your partner but if anyone else it's just weird. Got moved to another room the next day and yet again another strange shower situation, separate from bathroom again with clear glass so anyone can watch, just a weird thing to do design wise. We lived with it because I didn't want to go through the hassle of moving rooms again and getting another disappointing room but guests needs were not top of mind when designing the layout. Rooms/decor feels dated, a little weathered but mostly well maintained. Getting a lounge chair in the one cool pool is like the Hunger Games - families occupy the space from 8am. They should really designate the 2nd pool as kid pool. Floaties and donuts and kids screaming doesn't feel luxurious. I was extremely disappointed considering what it cost to stay here. If it wasn't priced as if it's a 5star it would be fine. Mediocre experience all in all.
Read More
Katie
Wisata Liburan Keluarga
10,0
/10
Diulas 14 minggu lalu
Expedia Group verified review
The staff at the hotel are very accommodating and friendly, helping you with anything you need. Our room was well proportioned, although we could have done with some more storage space for our clothing. We were situated on the ground floor right near the activity pool, which was perfect for us with teens. The staff were helpful before we even got to the hotel by answering questions via Whats App, and booking the onsite restaurants for us. We can highly recommend a trip to the Agreco Farm for dinner, The White (adults only fine dining), and Asia White - although all of the food, including the buffet, was excellent. Our family of four (with two teens) had a very relaxing holiday with the Grecotel LUXME White. Special mention to Sophia on reception and Dora in the spa, and another lady behind the front desk (whose name I can’t remember) who helped us on our departure day and getting some medicine for my husband. Would highly recommend :)
Read More
Rhiannon
Wisata dengan Pasangan
10,0
/10
Diulas 20 minggu lalu
Expedia Group verified review
We had a lovely week at this hotel.Some excellent dining options, our highlights were the Asian restaurant and Agreco farm dinner.
Hotel staff were very welcoming and happy to help with any enquires. We would definitely love to revisit in the future.
Dennis Leon
Wisata dengan Pasangan
10,0
/10
Diulas 21 minggu lalu
Expedia Group verified review
Exceptional resort. The staff is outstanding, very attentive to the needs of the guests. Although it is an all inclusive resort, it should be noted that room service is NOT included as an all-inclusive benefit; you will have to pay for it.
Justin
2,0
/10
Diulas 23 minggu lalu
Hotels.com verified review
This is a half-renovated hotel being marketed as luxury. In fact, its previous name is still visible throughout the premises, and in some cases hastily plastered over with a sticker.
We booked one of the cheaper rooms, but were surprised by how poor the quality was. The mattress was terrible — we could feel every spring despite both of us weighing 80 and 50kg. The pillows were extremely lumpy and felt like they were filled with cotton balls.
The air-conditioning in the room was useless as you are unable to control the temperature, only the fan speed. The room was always warm. After I asked them to look into it, they promised that they had already sent someone who had “fixed it”. But it felt exactly the same after which left me feeling like I had been lied to.
The shower temperature was so cold that we weren’t able to shower comfortably in the mornings despite how warm the room was. Just ducking in and out of the water despite the temperature being set to the warmest. I appreciate the cold water in the afternoons but being able to summon at least room temperature water would have been appreciated.
The giant lamps on the two bed side tables took up 99% of the room of the side table thus defeating the entire purpose of a table. They also used the only electricity plug leaving us with either nowhere to charge our phones or no light. Because besides the side lamps there was no ceiling light, just a terribly wobbly floor lamp incapable of lighting the room properly by itsel
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Melissa
Teman dan Keluarga
10,0
/10
Diulas 25 minggu lalu
Hotels.com verified review
Vacation was great. The hotel is well maintained and the service is excellent. We didn't have WiFi service in our room and they provided a modem for a wireless connection. The beach is small and not the greatest, but pools are nice. They should have recycling bins and not just garbage bins. Also the tour we booked to Knossos and Heraklion was just a private taxi taking us around and the taxi driver wanted to finish the tour as soon as possible. Not the nicest. Overall, our stay was great. My kids loved the pool and the kids' club. The young ladies who played with and entertained the kids were extremely nice and friendly.
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Nosrat
Wisata dengan Anak
10,0
/10
Diulas 26 minggu lalu
Expedia Group verified review
Absolutely beautiful property with breathtaking views of the see couple that with unmatched customer service you get an overall unique and memorable experience.
Food was great too.
Shayan
10,0
/10
Diulas 26 minggu lalu
Expedia Group verified review
Excellent hotel
Nick
Teman dan Keluarga
6,0
/10
Diulas 30 minggu lalu
Hotels.com verified review
We stayed at the start of the season (Easter 25), they'd been open a few days when we arrived and we stayed 10 nights.
The hotel is lovely and clean, facilities are great, food was brilliant, beach was good enough and rooms were nice and clean and house keeping was good. However.... the service end to end was really below the standard youd expect of a 5 star hotel. It seems to be a combination of poor management and inexperienced staff. The main pool doesn't have a bar, but has waiter service - however it was difficult to find someone to take an order. The sunset bar was similar - table service but often difficult to find someone to take an order. The restaurants are where the hotel really lets themselves down. Upon being seated in the buffet restaurant its hit and miss how long it would take to make a drinks order - the mornings were especially bad with it being difficult to order a coffee but the evenings wherent much better and to get a top up of wine was almost impossible unless you went directly to the wine cellar (which was a nice touch). The a-la-carte restaurants werent much better, we were only a group of 6 and they didn't manage to bring food out together; staff lacked the intuition to solve problems like missing meals or missing drinks and we had that at both the Asian and Italian.
The Agreco Farm visit and meal was great with amazing service and because we had a car, we went to the aqua park at the other Grecotel - the kids really enjoyed that.
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Mildred
Wisata Liburan Keluarga
10,0
/10
Diulas 31 minggu lalu
Expedia Group verified review
I recently stayed at Grecotel LUXME White Palace, and it’s safe to say the experience was nothing short of fantastic. From the moment we arrived, the staff made us feel like VIPs—warm, welcoming, and always ready to help with a smile.
The aesthetic of the resort is stunning—whitewashed elegance with chic, modern touches. The views of the sea are breathtaking, especially at sunset, and the number of pools (22!) means you never feel crowded. We especially loved the adults-only pool for a bit of quiet relaxation.
The all-inclusive dining exceeded expectations. From themed buffets to à la carte restaurants, everything was fresh and flavorful. I highly recommend the Asian fusion spot and grabbing a crepe at the Gelateria. The cocktails? Top-notch.
Our room was spacious, spotless, and beautifully designed, with a sea view that made mornings magical. The bed was incredibly comfortable, and little touches like daily turndown service and local treats were appreciated.
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Marcel
Wisata dengan Pasangan
10,0
/10
Diulas 42 minggu lalu
Expedia Group verified review
Es gibt nichts aufzusetzen. Das Personal ist sehr lobenswert. Einzigartig.
alexis
Teman dan Keluarga
10,0
/10
Diulas 56 minggu lalu
Hotels.com verified review
La classe au Palace 😎
Ras
Vanessa
Wisata Liburan Keluarga
10,0
/10
Diulas 57 minggu lalu
Expedia Group verified review
Wahnsinnig leckeres Essen. Super freundliches Personal. Sauberkeit top, überall.
Yasmin
Wisata dengan Anak
4,0
/10
Diulas 58 minggu lalu
Expedia Group verified review
Wir waren sehr enttäuscht von diesem 5Sterne Hotel! Schade…
Wir haben ein sehr sehr lautes Familienzimmer im EG direkt neben dem Staff Room. Dort haben sich jeden Morgen ab 7Uhr sämtliche Putzfrauen getroffen, um ihre Wagen zu packen, mit denen sie dann unter ohrenbetäubenden Lärm in Ihre jeweilige Etage verschwunden sind. Natürlich wurde sich dabei lautstark unterhalten. Wir haben so etwas wirklich noch niemals erlebt und baten deshalb um ein anderes Zimmer. Ich hatte den Eindruck, wir wollten ein Upgrade ergaunern, das Gegenteil war der Fall. Wir hätten jedes, auch kleinere RUHIGERE Zimmer genommen. Leider wollte man uns bis zuletzt nicht helfen, da das Hotel angeblich komplett ausgebucht war. Wir sind froh, wieder zuhause zu sein, wo wir nun wieder in Ruhe schlafen können.
Des Weiteren fanden wir den Service absolut nicht einen 5Sterne Hotel entsprechend. Bis auf einige wenige bemühte Kellnerinnen, waren alle desinteressiert, recht unfreundlich und vor allem lahm! Das Essen war weitestgehend langweilig und nichts besonderes. Leider findet ein Kinder-/ Sport- / Abendprogramm so gut wie gar nicht statt. Die Strandsituation ist äußerst schlecht. Die Pools dagegen sind sehr schön, allerdings war nach 7Uhr kaum noch eine freie Liege zu bekommen. Auch das müsste ein 5Sternehotel besser im Griff haben.
Wir werden sicherlich nicht wiederkommen. Sorry!
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Dave
Wisata dengan Pasangan
8,0
/10
Diulas 61 minggu lalu
Expedia Group verified review
Our trip didn’t start off too well
As meet and great at the hotel wasn’t that great
We checked in to our room promptly
Enjoyed the beach and facilities
We to dinner at the buffet restaurant that provided a wide range of starters and main course that were of high standard. Went to the sunset bar which is a great place to relax, drink and enjoy the view over the sea.
What became apparent was the room they gave us to stay in was next to a lift and a foyer above with constant use.
We went to reception and demanded we get a quieter room and after a long discussion were promised a new room tomorrow.
Thank goodness for that as the new room was of the same type but nice and quiet.
Room to avoid is 601 for reference
Apart from that be warned the see is quite rough at times with strong waves plus the beach is gravelly and large pebbles/boulders which you will need boat shoes/sea shoes which they sell at the shop. If you are unstable afoot stick to the pools as that will be safer.
Sea and beach typical Greek beach.
Drinks service on the beach can be a bit hit and miss.
Dinning all restaurants are very good but you need to book as soon as you can (download the app and book a week before you arrive)
Lunches were good
Visit to agreco farm/experience well worth while and we went on jeep safari with Angelos again worth going on
Overall enjoyed our stay -all inclusive a must and we had a room with a sea view
All staff very friendly and helpful (once we had moved to quiet ro
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Faye
Wisata Liburan Keluarga
10,0
/10
Diulas 63 minggu lalu
Expedia Group verified review
Beautiful, well run and well managed hotel.
INDRAJIT
Liburan Keluarga
10,0
/10
Diulas 64 minggu lalu
Expedia Group verified review
Excellent account and absolutely brilliant service.
I would absolutely recommend this hotel without any hesitation.
Sadelina
Wisata dengan Teman
10,0
/10
Diulas 64 minggu lalu
Expedia Group verified review
Das Hotel ist atemberaubend. Sehr schön eingerichtet und sauber. Der Pool ist gross und ist mit Salzwasser befühlt. Das Personal ist sehr freundlich, hilfsbereit und kommunikativ. Ein grossen Lob an Nikolai (vom Pool) und an Eleni vom Restaurant. Wir haben uns sehr wohl gefühlt.
Ella
10,0
/10
Diulas 65 minggu lalu
Hotels.com verified review
Really great hotel - fantastic all inclusive restaurants & selection of drinks from the pool / bars, we loved the ice cream & crepe bar too! We don’t drink so a decent selection of mocktails, non alcoholic wine & soft drinks. Breakfast buffet had a great selection & there was a separate adults section for some peace.
We moved to a swim up room to the left of reception after a poor condition swim up room to the right of reception (full of mozzies) was originally assigned. The room was clean, no great patio & pool space with sun most of the day! Bathroom & wardrobe space a little old fashioned, but all ok.
Hotel amenities are good - great main pool & activity pool, entertainment is a little meh > better for kids than adults. Beach has dark sand & water wasn’t so clear but a short trip out could take you to some great spots.
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Sandra
Wisata Liburan Keluarga
10,0
/10
Diulas 65 minggu lalu
Expedia Group verified review
Amazing property rooms were clean and spacious
So acocmocating with our baby
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