Holiday Inn Express HONG KONG KOWLOON CBD2, an IHG Hotel

Check-in was slow. Tomy the reception has no smile at all during our check-in. All staffs in the restaurant (besides the owner himself and toby) has no smile and sense of courtesy..including the manager..stephanie. Other than that, room is spacious, beautiful view, very clean and very new room (as we stay in Dec 2018)

The staff were helpful, gave good directions and advice. The first room had a very musky smell, I think because the windows don't open. They changed me to another room with no hesitation. It was a lot better. When we first arrived, we were very overwhelmed with the busyness and noise, reminded me of New York City, but much bigger. The buildings around are huge and by the way they look on the outside ,you would never know that walking through this small opening leads to an escalator that leads you up to a beautiful 6 stories mall. You can go through the mall to the train station which is a five minute walk away. Pretty much seemed like every train station is connected to a beautiful shopping mall. I ended up loving this location, so easy to get around. Just use your google map and it will tell you how to get every where

We stayed here for 5 days on a recent trip to Hong Kong and loved our stay. Great daily breakfast, super accommodating staff - we brought the wrong adapters and they provided us some right away to use during our stay at no extra charge. The location is a bit out of the way from the main downtown area but we didn’t mind this so much - the subway is super convenient and it made us learn how to get around which helped us see more of the city. Great visit all around!