Hotel Mumtaz Mahal

Its a very nice location and excellent room, though we didn't get the room that we booked. As we were the first guests after their renovation, they weren't prepared to handle guests starting from check-in, house keeping to amenities (dust due to renovation work, no coffee making facilities, toiletries, no breakfast) etc...

OMG, What did we book? Great location close to Taj, but at what cost? First let me state that we are from the US and our standards are different than in other parts of the world (not better or worse, just different) BUT!!! Where to begin? Bare exposed wires hanging all round, light fixtures with no bulbs, no heat, (it was around 15C in the morning when we got ready to leave) towels that were at best rags, bed sheets with stains, tv that would not work, breakfast was 4 pieces of toast and a pat of butter, (not what was told to us when booking) We were awaken at 6:30 am with an attempt to deliver hot water via small bucket. The staff was ok, but clearly put off when was asked for toilet paper because there was none on the dispenser in the bathroom. As with other reviews of OYO hotels, we can not recommend using any of their brand hotels based on this and other stays.

Nun kenne ich Indien schon eine ganze Weile und übe ein Jahr dort gewohnt. Dieses Hote war das aller aller letzte

Stayed There for 1 day, enjoyed the experience. Roof top dining is awesome. Rooms clean and tidy. Food is good. Special mention for hotel manager -Mr. Vipul for arranging such a wonderful candlelight dinner. Kudos to hotel team and keep rocking.

I stayed in Mumtaz Mahal only for One night. My stay was very good. The services were very good. The staff was very friendly and happy to serve you. The best part was having dinner at the roof top restaurant facing the TAJ View.

Hotel Mumtaz Mahal has a great rooftop view which made it's faults easier to overlook. This is generally a hotel for locals and the staff only spoke passable English. Breakfast, when requested, took nearly an hour to prepare, but was good. It was even better to eat with the exquisite view of the Taj Mahal. Great sunsets, too! If only they would fix up that rooftop!

Saleté repoussante aucun article de toilette Matelas et literie infestes plein de boutons Le lendemain Impossible d avoir un petit Déjeuner Chaque demande faite au personnel Restée sans réponse Pas d eau chaude Télé payante Etc... Un des pires hôtels en inde

Hot water only available until 11 am

Basic but decently clean and reasonably comfortable.. ongoing renos, kitchen was never open, menu not appealing anyways.. wasn't impressed, but then stayed other places that have been far worse..

its not even near as it shows on the pictures. the hotel is very durty just like the city!

für eine nacht reicht es. restaurant und bar ist nicht vorhanden. essen wurde geliefert und das bier auch. warm wasser ist nur 3 stunden morgens verfügbar, aber lau. nicht warm.

not worth the buck

Las fotografías son algo engañosas. En general, las instalaciones la limpieza, el servicio y la comida dan mucho que desear. Falta capacitar al personal para que sepan hablar inglés y entiendan lo que se les pide.

Horrible experience . Rooms very untidy. Bathroom horrible. Unhygienic

un hôtel décevant sur tous les niveaux. Dès mon arrivée à l’hôtel, j’ai eu la surprise de l’absence de l’eau chaude dans la chambre. J’ai demandé à l’accueil, ils ont décidé de me changer la chambre, mais pareil! Finalement j’ai pu comprendre que l’eau chaude est disponible entre 6h et 9h du matin et il faut laisser couler l’eau 20mins avant d’avoir l’eau chaude. Je me suis rendu compte que le personnel n’ont rien compris de ce que je raconte!! Pour cela ils ont décidé de me changer la chambre. Le pire c’est la clientèle de l’hôtel. En majorité des indiens irrespectueux, mal polis et très très bruants. Jusqu’à 3h du matin je n’ai pas pu fermer les yeux à cause d’une famille qui arrivait vers 23h du soir. Ils ont fait un boucan. J’ai demandé poliment de faire moins de bruit à la famille et ça n’a pas marché. J’ai demandé à l’accueil, pareil!!! Finalement j’ai laissé tomber!! Aussi, j’ai demandé les horaires de l’ouverture de Taj Mahal à l’hôtel, ils m’ont confirmé que c’est à 6h du matin. Je me suis pointé à 5h45 pour l’ouverture et ma surprise, l’ouverture c’était à 7h!!

This is a hotel that really didn´t match up to information on booking site. Stayed during four nights and was very dispappointed. The only thing good about this hotel was location, nice view from top of hotel and bed. No one spoke English (until one day a girl turned up in lobby and she was vey helpful), TV didnt work and even though we asked for help all time nothing happended, no cleaning, no new towels, very dirty bathroom, no toilet paiper, stained linen in bed. Bad services, not possible to pay by card. No services on top roof bar, no personel. Food took hours to get - if you found any to order from - and then they couldnt deliver all things from meny. Would not stay again or rekommend. I paid extra for view overlooking city - we looked into a wall of building opposite. First room we were shown had a very leeking toilet and we refused to accept that room and got another. No soap, shampoo etc that was said on booking site.

The dancer in the foyer was a great welcome but it was down hill from then on. Stained bed linen, shower fittings hanging off the wall too badly to use. Although the restaurant staff are very lovely, the level of service and hygiene is terrible. Only reasons to stay are proximity to Taj, Only a few minutes walk, and an excellent view from rooftop restaurant.

This hotel was in a good location staff were nice and helpful however the room was really dirty . Hard to clean your teeth looking into the basin looked like no cleaning materials used. The room would have been adequate if cleaned properly.

타지마할에서 매우 가깝습니다. 특히 티켓 오피스가 가까워서. 티켓구매해서 타지마할 입장하기엔 적절한듯합니다. 객실도 괜찮은 편입니다. 아침은 간편하게 나오고요. 단지, 욕실이 다른 서비스에 비해, 깨긋하진 않습니다.

This hotel is badly in need of refurbishment but it appears that this is under way as the roof with view of Taj Mahal was shut during our stay. Sadly the roof view was the reason we picked this hotel over others. The room was very basic but generally clean.The wall was water damaged on the opposite side from the shower so we did not risk using the electric sockets on that side of the room. The sheets were grey and stained but appeared clean. The beds were comfortable and the Air con and free wifi worked. The TV did not work and there was a pot of what looked like yogurt in the fridge from, presumably, previous occupant. Likewise the bathroom was basic, functional and had been cleaned but very dilapidated. Breakfast in the basement was farcical with one half broken toaster to service the guests, an extremely limited choice of items and a scary dripping aircon unit that caused guests to slip on the puddle beneath it and more worryingly a sure risk or legionnaires disease! As we had prepaid our breakfast we were taken to the hotel next door which was an improvement with a view of the outside world and a buffet with a reasonable selection of items. As we were checking out at 5am I was assured that as I had prepaid there would be eggs, sandwiches and 'everything' waiting for me on the reception counter and the reception 'boy' would be there to check us out. Unsurprisingly the reality was a fast asleep reception boy and no breakfast. Disappointed with whole experience.