JP Hotel & Resorts

Needs updating. Carpets were stinking. Breakfast was poor with not much being served unless asked for. Staff looked exhausted, tired and over worked.

First of all the hotel staff is not so friendly and is very dull and lethargic. The quality of food served in breakfast was not too good and quality of room is also above average. The room in which I stayed had water logged in the bathroom the whole time.

Hotel was in bad condition..

experience was very poor,when i call in j p resort regarding my booking they deny about booking and said there is no booking with your name.and they refuse to allow room booking with my name.

Staff is nice. Breakfast is good. Room needs maintenance and bathroom has old rusty fixtures. Towels stink, soap don't work due to heavy water. Hotel is frequented by company parties, where they get drunk and make very loud noise All night long. Will never stay here again for that reason.

Service was not appropriate. You call them, receptionist will say someone will come but no body will turn up. However, at the price charged it was a good deal.

very poor service, zero wifi connectivity

Conveniently located in East Delhi next to highway. Not far from local market. Hotel staff is very friendly, dedicated and willing to offer any help. Restaurant surprised me. Great food, drinks and restaurant staff. Very caring! Just be open minded and don't nitpick. Remember this is not a 5 star hotel so balance your expectations. Location could have been a little more central and away from industrial type setup. But being a bit away from the hub-hub of the city might be a plus for some people. If you see anything wrong, ask the hotel staff to fix. They gladly addressed a couple of issues in my room within minutes.

Room A/C is not working. We remained hotel staff number of times and their response is stunning. They changed the room when we are at front desk till they changed the room. Otherwise they are reluctant. Room booked through Expedia having discount means they curtail lots of comforts like hair dryer not there, A/C not working etc., Mosquitoes in the night made us to awake in the night.

Experience was not good.....room was not clean ,...................................................................

The hotel sucks. Its in a terrible location and there is no way you can leave it once you are there. The hotel staff are useless. I made a wakeup call and they never rang. My driver heard them laughing that they never called and told me. The restaurant is named 24/7 but the service is not. I called to get breakfast very early but there was no way they would do it. The restaurant and room service is not 24/7 its only the name of their restaurant. Talking about the restaurant, one waiter was very rude, picking his nose at the bar then serving guests. The food is ok. Not great but not bad either. Most of it looks like it comes from packets anyway. All in all, if you are staying in New Delhi, stay somewhere more central as this place is too far out and there is absolutely nothing to do in the area.

The hotel ambiance and quality was fine. Could have been a bit better for a 4* but I would say at par. Room Service was good and so was the front office etc. Housekeeping was terrible. Terrible enough not to visit them again. It takes an hour and a half to get an iron in the room and after the morning clean, towels are removed and fresh ones are replaced only after 8pm... forget about getting ready to go for an evening function or a party. Laundry arrived 2 hours after we had checked out and it destroyed half our day in just waiting to leave the hotel despite the fact that the clothes were given for the laundry the previous day early morning. In room safe did not work for 3 days despite constant reminders and only worked one day before checkout.

After explaining all the needs for taxi and acceptance of fare...surprise you with additional unknown charges...you can not even make a call without their help. This hotel is being run on the mercy of medical tourism guests. It is hardly 2.5 star hotel and room rent for that star rating is high.

Very noisy at night. Poor condition of bathrooms and rooms not clean. Towels were not clean at all.

Very comfortable stay. Good value for money. Breakfast buffet has some good choices. Overall, a comfortable and feasible stay. Would definitely recommend to others.

pictures of swimming pool and gym though no such things.rusted bathrooms

Stay was excellent

Rooms are excellent. But Wi-Fi didn't work inspite of complaint. Breakfast was so so.

Staff doesn't seem to be upto the mark.. They don't welcome you in such a good manner.. Really need to pull up their socks or else going to lose out on customers

Nyc n cosy.