Sterling Ooty Fern Hill

Hotel
6,8
/10
Memuaskan
66 ulasan
Area Akomodasi
Lihat Peta
73, Kungah House Road, Fern Hill, Nilgiris District, State of Tamil Nādu, India, 643004

Fasilitas Utama

Selengkapnya
Restoran
Resepsionis 24 Jam
Parkir
WiFi
Sterling Ooty Fern Hill berada di Distrik Nilgiris. Resepsionis siap 24 jam untuk melayani proses check-in, check-out dan kebutuhan Anda yang lain. Jangan ragu untuk menghubungi resepsionis, kami siap melayani Anda.
Selengkapnya
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Info Lokasi di sekitar Sterling Ooty Fern Hill

73, Kungah House Road, Fern Hill, Nilgiris District, State of Tamil Nādu, India, 643004
Temukan Tempat Lainnya
Lainnya Sterling Ooty Fern Hill
Lainnya 2 Sterling Ooty Fern Hill

Lebih Lanjut tentang Sterling Ooty Fern Hill

Lokasi


Sterling Ooty Fern Hill berada di Distrik Nilgiris.

Tentang Sterling Ooty Fern Hill

Pengalaman menginap Anda tak akan terlupakan berkat pelayanan istimewa yang disertai oleh berbagai fasilitas pendukung untuk kenyamanan Anda.

Manjakan diri Anda dengan menikmati fasilitas spa yang memberikan harga dan kualitas pelayanan terbaik.

Resepsionis siap 24 jam untuk melayani proses check-in, check-out dan kebutuhan Anda yang lain. Jangan ragu untuk menghubungi resepsionis, kami siap melayani Anda.

Terdapat restoran yang menyajikan menu lezat ala Sterling Ooty Fern Hill khusus untuk Anda.

Nikmati pelayanan mewah dan pengalaman tak terlupakan ala Sterling Ooty Fern Hill selama Anda menginap di sini.

Semua Fasilitas di Sterling Ooty Fern Hill

Lainnya Sterling Ooty Fern Hill
Lainnya

Umum

  • Banquet
  • Aula
  • Aula resepsi
  • Loker
  • Tempat parkir
  • Teras

Servis Hotel

  • Laundry
  • Jasa tur
  • Penitipan bagasi
  • Staff multibahasa
  • Resepsionis 24 jam
  • Concierge/layanan tamu

Kegiatan Lainnya

  • Area piknik
  • Taman
  • Barbecue
  • Spa
  • Mandi uap

Fasilitas Publik

  • OTHER
  • Restoran
  • Area bebas asap rokok
  • Kafe

Transportasi

  • Antar-jemput bandara
  • Parkir valet

Makanan dan Minuman

  • Bar
  • Makanan ringan

Olahraga & Rekreasi

  • Ruangan game
  • Bilyar

Konektivitas

  • WiFi gratis

Jasa Antar Jemput

  • Antar-jemput bandara berbiaya

Fasilitas Bisnis

  • Fasilitas bisnis

Fasilitas Terdekat

  • Toko oleh-oleh

Kebijakan Akomodasi & Informasi Umum di Sterling Ooty Fern Hill

Catatan Penting
Berencana check-in di luar waktu check-in biasanya (seperti di pagi hari atau tengah malam)? Anda dapat mengatur waktu check-in secara langsung dengan properti ini.
  • Biaya hewan peliharaan: INR 2000 per hewan, per hari

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

  • Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
  • Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
  • Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
  • Properti ini menerima kartu kredit, kartu debit, dan uang tunai
  • Harap diperhatikan bahwa norma budaya dan kebijakan tamu dapat berbeda berdasarkan negara dan properti; kebijakan yang tercantum disediakan oleh properti

Properti ini tidak bisa melayani check-in pada larut malam. Resepsionis akan menyambut tamu saat kedatangan di properti. Jika ada pertanyaan, silakan hubungi pihak properti melalui informasi yang tertera dalam konfirmasi pemesanan. Untuk mendaftar di properti ini, tamu yang merupakan warga negara India harus memberikan kartu identitas berfoto yang dikeluarkan oleh Pemerintah India; traveler yang bukan warga negara India harus menunjukkan paspor dan visa yang berlaku.

Hotel only accepts guests with minimum age of 16

Waktu Check-in/Check-out

Check-in:
14:00 - 19:00
Check-out:
Sebelum 11:00
Hotel policy is not yet available.

Informasi Umum

Fasilitas Populer
Restoran, Resepsionis 24 Jam, Parkir, WiFi
Waktu Check-In/Check-Out
Dari 14:00 - 19:00 - sampai 11:00
Kamar yang tersedia di Sterling Ooty Fern Hill
175
Lantai yang tersedia di Sterling Ooty Fern Hill
3
Fasilitas lainnya di Sterling Ooty Fern Hill
Banquet, Aula, Aula resepsi, Loker, Tempat parkir

Pertanyaan yang sering ditanyakan di Sterling Ooty Fern Hill

Fasilitas apa saja yang tersedia di Sterling Ooty Fern Hill?
Sterling Ooty Fern Hill memiliki fasilitas terbaik seperti: Restoran, Resepsionis 24 Jam, Parkir, WiFi. (Beberapa fasilitas lain mungkin memerlukan biaya tambahan)
Kapan waktu check-in & check-out di Sterling Ooty Fern Hill?
Waktu untuk check-in di Sterling Ooty Fern Hill adalah mulai dari pukul 14:00 - 19:00 sedangkan waktu check-out paling lambat pukul Sebelum 11:00
Hotel bintang berapa Sterling Ooty Fern Hill?
Sterling Ooty Fern Hill memiliki 4.0 bintang
Ada berapa lantai yang tersedia di Sterling Ooty Fern Hill?
Sterling Ooty Fern Hill memiliki 3 kamar
Ada berapa kamar yang tersedia di Sterling Ooty Fern Hill?
Sterling Ooty Fern Hill memiliki 175 kamar
Lihat Semua

Review dari Tamu Lainnya di Sterling Ooty Fern Hill

6,8
Memuaskan
Dari 66 review
Kebersihan

7,6

Kenyamanan Kamar

7,4

Lokasi

7,2

Pelayanan dan Fasilitas

7,0

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Sterling Ooty Fern Hill

Jumlah review per halaman
20
40
Review teratas
Himani
2,0
/10
Diulas 92 minggu lalu

Expedia Group verified review

The services was pathetic. Most of the area was booked for private parties so we couldn't go anywhere. It was like staying in a hotel and not resort. Also, during checkout they took more amount from us. When I checked it, and asked for a refund, they said they have initiated the refund. But I never got it back. They are just thiefs who show you the correct bill. But in final bill which they don't show you they add many bills twice.
Read More
theja
10,0
/10
Diulas 97 minggu lalu

Expedia Group verified review

Excellent Service
Deepak
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
2,0
/10
Diulas 103 minggu lalu

Expedia Group verified review

DO NOT BOOK THIS PROPERTY - NOT EVEN MATCH 2 star STANDARD. Recently stayed here with family for 2 days. To start with no staff to help in checkin process or luggage, have to ask multiple times. Then, room allocated was a pathetic dirty room with no view -- unless they consider teenshade as a view. Nothing, happened even after complaint, just the false promise to get the room changed next day (I already arrived in evening, then to pack luggage next morning doesnt make sense at all). Cherry on the cake was -- TV not working, kettle not working, for room service u have to wait for hours for just getting water refill. Bathroom drains were blocked. And, best part they serve in room food in disposable like pizza delivery which though was just coming from one floor below but was served cold with very high price. I have stayed in other Sterling properties during same trip as well in past, they are good but this property definetly has some issue so pls refrain from booking this unless u want to spoil ur holiday.
Read More
Deepti
6,0
/10
Diulas 139 minggu lalu

Expedia Group verified review

Location is good. Relationship manger started with his sales pitch even before I had checked in. Despite requesting to take this up later as I was tired, he continued to keep pitching. Cleanliness wasn't great and despite having a Premium suite the room had no view. Overall no value for money
Yagnesh
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
6,0
/10
Diulas 158 minggu lalu

Expedia Group verified review

Access road is really bad, Hot water is not available for the second person, need to wait 25 minutes to get enough hot water for the next person. All glasses for drinking water had a faint smell of kerosene. Great location, superb views, excellent breakfast and dinner buffet.
Hemanth
icon-Teman dan Keluarga
Teman dan Keluarga
4,0
/10
Diulas 160 minggu lalu

Hotels.com verified review

The choice of room provided to us was very average for the pricing. After spending 10k for a night we expect a balcony at the least. The room was big though. The view from the room was not that great. The kitchen closes at 3 pm with limited food options, taste wasn't great either.
Aseem
icon-Teman dan Keluarga
Teman dan Keluarga
6,0
/10
Diulas 165 minggu lalu

Hotels.com verified review

The stay was a mixed bag really. While the location of the resort is excellent, the roads leading up to the resort are terrible. The same goes for the staff, a mixed bag. Some staff members were very kind and courteous while others were not. There were 3 of us staying in your privilege suite and I called in to request an additional duvet 3 times. The duvet was not provided and the Housekeeping, as well as the front desk, stopped answering calls from my room. Now, this behaviour will ensure that I do not ever come back despite a few good people working in your resort who were very kind and helpful throughout our stay.
Read More
Rohini
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
6,0
/10
Diulas 184 minggu lalu

Expedia Group verified review

Dinner buffet is too crowded. Delay in response of staff for anything.
RONAK B
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 203 minggu lalu

Expedia Group verified review

One of the best Hotels with Best scenic view. Lots of Indoor games along with Adventure sports within Hotel Campus. Manojit was very helpful and very humble. Our food request was well taken care and overall experience was excellent.
Neha
icon-Teman dan Keluarga
Teman dan Keluarga
10,0
/10
Diulas 214 minggu lalu

Hotels.com verified review

Proverty is very Nice and hospitality is very good
Sampath
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
2,0
/10
Diulas 218 minggu lalu

Expedia Group verified review

Absolutely horrible horrible access routes to this hotel. Pick any other place.
nilesh
icon-Teman dan Keluarga
Teman dan Keluarga
10,0
/10
Diulas 305 minggu lalu

Hotels.com verified review

Very good location
Verified traveler
4,0
/10
Diulas 330 minggu lalu

Expedia Group verified review

Access road to the property was horrible and similar was the parking situation. It took more than 45 minutes to get my car out. Room charges were exorbitant. The mattress was 'spring type' and hurt the back. Floor boards were squeaky. Staff was very helpful, especially the duty manager Mr. Arun. Food quality was great with a lot of variety.
Read More
Verified traveler
4,0
/10
Diulas 364 minggu lalu

Expedia Group verified review

Not a good one, basic amenities were not provided like hand towels, washroom was flooding though corrected later, very slow service restaurant
Gaurav
4,0
/10
Diulas 365 minggu lalu

Hotels.com verified review

The stay was not comfortable at all. 1. The rooms given to us didn't had a tea kettle and the room service didn't delivery tea as they were short of staff. 2. Got the TV working after multiple complaints. 3. Request for room heater was fulfilled after full 24 hrs of request 4. And to make the things ever more terrible, the security guard opened the side door of the room and came into our room at 11pm without even knocking or informing us. Ridiculous.. and to top it all answer given was that they were just checking the door lock
Read More
Verified traveler
icon-Teman dan Keluarga dengan Teman
Teman dan Keluarga dengan Teman
8,0
/10
Diulas 365 minggu lalu

Expedia Group verified review

Peaceful and relaxed place . Great food and staff General cleanliness was poor. Rooms were not cleaned on time . Bathroom was moldy
ARINDAM
8,0
/10
Diulas 371 minggu lalu

Hotels.com verified review

Great stay
Davinder
6,0
/10
Diulas 453 minggu lalu

Hotels.com verified review

Ooty town and the surrounding slopes (other than tea gardens) are littered with plastic and garbage. Nightmare traffic, poor road maintenance, and surging crowds - not what you expect at a getaway hill destination. Fern Hill resort was mixed - crowded, little noisy. The facility is clean, but needs better maintenance. The plumbing needs an upgrade, the TV didn't work, the window stays were broken. The espresso machine was not working for many days.
Read More
Ken
4,0
/10
Diulas 454 minggu lalu

Expedia Group verified review

Felt like a prison. 5km from town. No pool, nothing to they arranged a pickup but the taxi was no show which caused too much stress
Praveen
6,0
/10
Diulas 456 minggu lalu

Expedia Group verified review

A very average stay to sum it up. Property - A very nice property far removed from the bustle of the city. Just about the only plus I must say. Rooms - Rooms are of decent size with good views. But upon checking-in I was told that the Hotel does not provide any toiletries. When I requested for Soaps, Shampoos etc., I was told to use the Shower gel instead. They finally provided me with the items after a lot of haggling. Also, special mention is to be made regarding the soiled and dirty linen/towels that they provided even after repeated complaints. Dining & Restaurant - The quality of food is below par. The breakfast buffet is barely passable and there aren't a lot of options to go A la carte even at dinner time. The dishes are inconsistent. Stayed there for a week and I ordered mutton dishes(Indian) on most of the days and at times I was served a different dish on different days even though I ordered the exact same Mutton Masala. It was also amusing to be told by different waiters that mutton was unavailable on some occasions. They would somehow oblige to check with the chef after I inform them that I did have mutton the previous day. Then there are the live counters that have people apologizing that they would try to make a dosa when you ask for one. Wonder why inexperienced chefs are preparing food that they aren't comfortable with. Service was commendable though and a few of the waiters like Radhakrishnan, Ramesh provided excellent service.
Read More
Jumlah review per halaman
20
40

Siap wujudkan perjalananmu?

Buat Pesanan Sekarang
Lainnya 4 Sterling Ooty Fern Hill

Disclaimer

Disclaimer: Adalah tanggung jawab hotel untuk memastikan akurasi foto hotel. Traveloka.com tidak bertanggung jawab atas ketidak-akuratan foto hotel. Harga kamar yang ditampilkan adalah untuk tamu dewasa. Anak-anak mungkin akan dianggap sebagai tamu dewasa dan dikenakan biaya penuh kecuali jika tertera sebaliknya. Harga kamar belum termasuk sarapan dan sarapan akan dikenakan biaya oleh hotel kecuali jika tertera sebaliknya.
6,8
Memuaskan
Dari 66 review
Kebersihan

7,6

Kenyamanan Kamar

7,4

Lokasi

7,2

Pelayanan dan Fasilitas

7,0

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Sterling Ooty Fern Hill

Jumlah review per halaman
20
40
Review teratas
Himani
2,0
/10
Diulas 92 minggu lalu

Expedia Group verified review

The services was pathetic. Most of the area was booked for private parties so we couldn't go anywhere. It was like staying in a hotel and not resort. Also, during checkout they took more amount from us. When I checked it, and asked for a refund, they said they have initiated the refund. But I never got it back. They are just thiefs who show you the correct bill. But in final bill which they don't show you they add many bills twice.
Read More
theja
10,0
/10
Diulas 97 minggu lalu

Expedia Group verified review

Excellent Service
Deepak
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
2,0
/10
Diulas 103 minggu lalu

Expedia Group verified review

DO NOT BOOK THIS PROPERTY - NOT EVEN MATCH 2 star STANDARD. Recently stayed here with family for 2 days. To start with no staff to help in checkin process or luggage, have to ask multiple times. Then, room allocated was a pathetic dirty room with no view -- unless they consider teenshade as a view. Nothing, happened even after complaint, just the false promise to get the room changed next day (I already arrived in evening, then to pack luggage next morning doesnt make sense at all). Cherry on the cake was -- TV not working, kettle not working, for room service u have to wait for hours for just getting water refill. Bathroom drains were blocked. And, best part they serve in room food in disposable like pizza delivery which though was just coming from one floor below but was served cold with very high price. I have stayed in other Sterling properties during same trip as well in past, they are good but this property definetly has some issue so pls refrain from booking this unless u want to spoil ur holiday.
Read More
Deepti
6,0
/10
Diulas 139 minggu lalu

Expedia Group verified review

Location is good. Relationship manger started with his sales pitch even before I had checked in. Despite requesting to take this up later as I was tired, he continued to keep pitching. Cleanliness wasn't great and despite having a Premium suite the room had no view. Overall no value for money
Yagnesh
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
6,0
/10
Diulas 158 minggu lalu

Expedia Group verified review

Access road is really bad, Hot water is not available for the second person, need to wait 25 minutes to get enough hot water for the next person. All glasses for drinking water had a faint smell of kerosene. Great location, superb views, excellent breakfast and dinner buffet.
Hemanth
icon-Teman dan Keluarga
Teman dan Keluarga
4,0
/10
Diulas 160 minggu lalu

Hotels.com verified review

The choice of room provided to us was very average for the pricing. After spending 10k for a night we expect a balcony at the least. The room was big though. The view from the room was not that great. The kitchen closes at 3 pm with limited food options, taste wasn't great either.
Aseem
icon-Teman dan Keluarga
Teman dan Keluarga
6,0
/10
Diulas 165 minggu lalu

Hotels.com verified review

The stay was a mixed bag really. While the location of the resort is excellent, the roads leading up to the resort are terrible. The same goes for the staff, a mixed bag. Some staff members were very kind and courteous while others were not. There were 3 of us staying in your privilege suite and I called in to request an additional duvet 3 times. The duvet was not provided and the Housekeeping, as well as the front desk, stopped answering calls from my room. Now, this behaviour will ensure that I do not ever come back despite a few good people working in your resort who were very kind and helpful throughout our stay.
Read More
Rohini
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
6,0
/10
Diulas 184 minggu lalu

Expedia Group verified review

Dinner buffet is too crowded. Delay in response of staff for anything.
RONAK B
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 203 minggu lalu

Expedia Group verified review

One of the best Hotels with Best scenic view. Lots of Indoor games along with Adventure sports within Hotel Campus. Manojit was very helpful and very humble. Our food request was well taken care and overall experience was excellent.
Neha
icon-Teman dan Keluarga
Teman dan Keluarga
10,0
/10
Diulas 214 minggu lalu

Hotels.com verified review

Proverty is very Nice and hospitality is very good
Sampath
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
2,0
/10
Diulas 218 minggu lalu

Expedia Group verified review

Absolutely horrible horrible access routes to this hotel. Pick any other place.
nilesh
icon-Teman dan Keluarga
Teman dan Keluarga
10,0
/10
Diulas 305 minggu lalu

Hotels.com verified review

Very good location
Verified traveler
4,0
/10
Diulas 330 minggu lalu

Expedia Group verified review

Access road to the property was horrible and similar was the parking situation. It took more than 45 minutes to get my car out. Room charges were exorbitant. The mattress was 'spring type' and hurt the back. Floor boards were squeaky. Staff was very helpful, especially the duty manager Mr. Arun. Food quality was great with a lot of variety.
Read More
Verified traveler
4,0
/10
Diulas 364 minggu lalu

Expedia Group verified review

Not a good one, basic amenities were not provided like hand towels, washroom was flooding though corrected later, very slow service restaurant
Gaurav
4,0
/10
Diulas 365 minggu lalu

Hotels.com verified review

The stay was not comfortable at all. 1. The rooms given to us didn't had a tea kettle and the room service didn't delivery tea as they were short of staff. 2. Got the TV working after multiple complaints. 3. Request for room heater was fulfilled after full 24 hrs of request 4. And to make the things ever more terrible, the security guard opened the side door of the room and came into our room at 11pm without even knocking or informing us. Ridiculous.. and to top it all answer given was that they were just checking the door lock
Read More
Verified traveler
icon-Teman dan Keluarga dengan Teman
Teman dan Keluarga dengan Teman
8,0
/10
Diulas 365 minggu lalu

Expedia Group verified review

Peaceful and relaxed place . Great food and staff General cleanliness was poor. Rooms were not cleaned on time . Bathroom was moldy
ARINDAM
8,0
/10
Diulas 371 minggu lalu

Hotels.com verified review

Great stay
Davinder
6,0
/10
Diulas 453 minggu lalu

Hotels.com verified review

Ooty town and the surrounding slopes (other than tea gardens) are littered with plastic and garbage. Nightmare traffic, poor road maintenance, and surging crowds - not what you expect at a getaway hill destination. Fern Hill resort was mixed - crowded, little noisy. The facility is clean, but needs better maintenance. The plumbing needs an upgrade, the TV didn't work, the window stays were broken. The espresso machine was not working for many days.
Read More
Ken
4,0
/10
Diulas 454 minggu lalu

Expedia Group verified review

Felt like a prison. 5km from town. No pool, nothing to they arranged a pickup but the taxi was no show which caused too much stress
Praveen
6,0
/10
Diulas 456 minggu lalu

Expedia Group verified review

A very average stay to sum it up. Property - A very nice property far removed from the bustle of the city. Just about the only plus I must say. Rooms - Rooms are of decent size with good views. But upon checking-in I was told that the Hotel does not provide any toiletries. When I requested for Soaps, Shampoos etc., I was told to use the Shower gel instead. They finally provided me with the items after a lot of haggling. Also, special mention is to be made regarding the soiled and dirty linen/towels that they provided even after repeated complaints. Dining & Restaurant - The quality of food is below par. The breakfast buffet is barely passable and there aren't a lot of options to go A la carte even at dinner time. The dishes are inconsistent. Stayed there for a week and I ordered mutton dishes(Indian) on most of the days and at times I was served a different dish on different days even though I ordered the exact same Mutton Masala. It was also amusing to be told by different waiters that mutton was unavailable on some occasions. They would somehow oblige to check with the chef after I inform them that I did have mutton the previous day. Then there are the live counters that have people apologizing that they would try to make a dosa when you ask for one. Wonder why inexperienced chefs are preparing food that they aren't comfortable with. Service was commendable though and a few of the waiters like Radhakrishnan, Ramesh provided excellent service.
Read More
Jumlah review per halaman
20
40