939 Hotel

This hotel is not as advertised, the room we were presented with seemed to be in a basement area with a weird dangerous mezzanine stairwell as access. We were immediately hit with a very strong mould smell, found a tiny bathroom that required a contortionist to get to the toilet as it was wedged against the wall and the sink. The toilet seat was also very loose and moved sideways. The shower holder was 6ft high, also dangerously loose and as such the shower head fell a number of times. The location of this hotel is great so we decided to stick with it and asked for the toilet to be fixed and the shower holder. We were told it would be fixed the next day. We went out and came back the next day (10pm) and nothing was fixed. We were again told the next day and offered the use of the shower in the room next door. This room was horrific with an even worse mould stench and a cracked wall leaking water!! At this point I checked out and left, we only received a partial refund through hotel.com even though this was shocking. I have never seen such a sight in 40 years of travelling. Do not go there.

Great location

Black mold on our room walls and throughout the bathroom. Hairdryer hotwire to the back of the socket with exposed wiring. Toilet seat was broken and slid as soon as you sat down. Elevator to this floor did not work, so you had to go to floor above and walk down or floor below and walk up with luggage and children. No common areas. I asked for a place to sit and he took me to a staff kitchen/storage area that had leather couch and fridges/microwaves. God help you if you try to go downstairs and are over 5ft 6. Guaranteed to hit your head everytime. This is not a hotel.

It smell wet very small bathroom, fridge is not working

I was booked to stay at this property for 3 nights and left after 2 to check in to a different hotel. My main concern was safety as guests are not given keys to access the hotel but rather must rely exclusively on staff being present at their desk to be buzzed in through the front gate. This is extremely dangerous from a safety standpoint and there were times I was left stranded at the front of the building because no one answered the buzz. They also only provided sheets and no blankets, when I requested a blanket I was told that they did not have any. The doors to the rooms also did not come with any locks or bolts to secure your room from the inside.would not recommend, ESPECIALLY to solo travellers.

Son bien pequeños las habitaciones

The property was a decent price and was close to many tourist favourites. The hotel was a walkable distance to the Trevi Fountain, Piazza Navona, Spanish steps, Castle Sant’Angelo and the Vatican. Bring walking shoes. The rooms are a bit small and the the bathrooms are small as well. It’s relatively clean.

Very overpriced, outdated property. One half of the property is updated, but the other half is from 50 years ago. Terrible bathroom and shower. Very dangerous access to our room. Definitely would not recommend this property. Other than location, there was nothing that we liked about it.

Amazing

Hotel perfeito é muito bem localizado. O assoalho estava um pouco ruim mas NADA que atrapalhe a estadia. O elevador é um pouco apertado e tem 4 degraus entre ele e o quarto, oque dificultaria se fôssemos pessoas com dificuldade de mobilidade. Não era O nossso caso então foi perfeito. Atendentes bons, limpeza excelente e sempre trocavam as roupas de cama.

Very helpful staff, clean room, located in the center of all major landmarks

El servicio por la noche era desagradable. La chica que atendía por la mañana bastante amable. Habitaciónes muy pequeñas, el edificio es antiguo. Considerar que el elevador es pequeño. La ubicación es excelente. Recomiendo para estancias cortas

Excelente ubicación

Buen hotel. Lo mejor es su ubicación! Accesible a pie a todos los puntos de interés

really loud since it's in a main tourist area but makes it really convenient walking wise. don't book this hotel if getting a good night's rest is important to you

Hotellet er rigtig godt placeret og personalet er super flinke. Men der er meget lydt! Man kan hører cyklerne udenfor til trods for at vinduerne er lukkede og man kan følge med i hvad dem ved siden af i det andet hotelværelse har gang i.

Excellent location for the price. 10-15 minute walk away from the nicest parts of Rome and the Vatican. Check-in was very warm and friendly. Staff were courteous. Not a highend hotel but it has the basics and is quiet. If you want a room with an excellent location, for a reasonable price then this is a good choice.

The place is central, close to vatican, to plaza Navona, lots of shopping and restaurants around. The location is exceptional. The place is ok, run down but my interest was location and it meet my needs.

Horrible room and hotel conditions. The photos on Expedia are very very deceiving the hotel does not look like that at all. I’m in shock that they allow that kind of advertisement. Our room was so bad that we had to leave after 5 hours and find another hotel. No reimbursement from the hotel or Expedia. Very rude staff. Beware if travelling with luggage’s as you will have to carry them up multiple flights of stairs and down their basement stairs where you have to duck. We hit our heads pretty bad as we are both tall you basically have to crawl to get to the rooms. The room was concrete with drapes put over the walls. Mold everywhere you could see it and smell it. One very thin bed sheet. The toilet was placed in a corner where you could not sit properly on it.

Place was awful. Toilet was broken. Lady at the front desk was awful. Do not book.