Hilton Garden Inn Florence Novoli

We booked 3 rooms. All were give mineral water on the first day only. Second and third day... no more water. We call front office, they give us on 2nd day. On the 3rd day - we called and they put us on hold for quite some time.... we hung up the phone. I am thinking - only mineral water...

We were there 4pm left 7am. Did not have breakfast they said it was not included

Beds are comfortable

Stayed before our flight out of Florence. Very close to airport but also university so nice cultural vibes. Variety of restaurants and easy location to train or transit system. Very convenient and good prices!

Great hotel near Florence airport for early morning flights. Tomasso was super checking us in and we received our room earlier than promised. Also “Bosa” ( that was her nickname I think) was an excellent server in the restaurant for a quick dinner for an early night. Breakfast was also very good with a lot of variety and fresh.

Great!

No site indicava Ar condicionado porém estava desligado. Incrível não terem alguns apartamentos com aparelhos exclusivos por apartamento. Minha esposa sofreu com a temperatura numa semana quente no começo da primavera.

I stayed at the

Excellent

Pas de regrets sur notre choix Hôtel moderne à 10mn du centre-ville en voiture Parking en pleine sécurité et facile pour 15€ la nuit Chambre très spacieuse et pareil la salle de bain Avons beaucoup apprécié les nombreux rangements énormément pratiques

Fantastic buffet breakfast!

Nous avons bien profité de l'emplacement de l'hotel qui est à 300 m du tram pour aller dans le centre de Florence. Bon petit déjeuner. On a eu le droit à une boisson de bienvenue (trés apprécié)

Breakfast was my only complaint. The hot food was not hot

Nice breakfast

Like a previous Hilton airport hotel, the plug/drain in the bathroom sink was faulty. Since this is the second time I have had to remove the plug and put it aside so that the wash basin drains I have marked to the Hotel down accordingly. Apart from this however: Reception was more than helpful very pleasant and spoke excellent English. Breakfast was absolutely superb. I cannot recommend it enough extremely high-quality foods a very wide selection and one of the best hotel breakfasts I’ve ever eaten except Coffee. I understand why an automatic espresso machine type thing is used both at breakfast and in the foyer of the hotel but honestly the quality of the coffee was not great and the foyer machine ran out of milk. Given the high standard of the rest of the breakfast it was a letdown. The room was excellent and clean and the area is a university area so the availability of good not fancy food and a general lack of tourists rushing around is a major win for us. Since access to Florence Centre is easy and cheap I would recommend if you don’t want the full Florentine experience of pickpockets, crowds, claustrophobic, overcrowding, and tourist rip-off food! A great place to stay when visiting Florence

Near a park that was nice for walking, near restaurants and the tram

Nice that this spot is across from a lovely park!

Good service

The experience at the restaurant was pretty bad. Before we ordered, we were told there were 4 menu items that they could not offer due to lack of ingredients. We ordered a pasta that should have had various seafood. We receive, after a long wait, a pasta with no seafood, only olives and a red sauce that tasted bad. The server indicated they did not have the ingredients. The staff failed to tell us this before we received the item. The server was clearly overwhelmed. People sat down but left because they could not get waited on. The bartender was helping run food but he too having a hard time. We had to get up to ask for the bill and no one ever offered dessert or came back to check on our table.

Good room. Modern