Hotel Bigallo

Location, location, location. Literally steps from the Duomo. We had a queen bed and a twin. The queen was up in a loft and wasn’t very comfortable. The staff was very nice and very helpful. Breakfast in the mornings was basically continental but served its purpose. Easy check in and out.

Struttura eccellente per posizione, personale molto disponibile, un pò riduttiva la colazione. Nel complesso, soggiorno perfetto.

Great location. Close to train station and steps from cathedral and Bell’s tower. The clerks were friendly. Missed the convenience of being able to make coffee/ tea in the room. Coffee was not available for purchase either! No iron available.

The hotel is in a fabulous location. Right in the heart of everything. Its off a small side street so it quiet too. Very comfortable beds and verybclean. Its old. Its not a boutique hotel. Its great value. In a great location with great staff. Highly recommended

Very convenient location for many Florence highlights. Good breakfast included. The bells from the Giotto bell tower and nearby Duomo could be bothersome but great alarms.

The hotel is located about 15 minutes walking distance from the train station, which is the main port of coming and leaving Florence. It was not too bad for us to walk over in a wet day with drizzles. I had to use my phone to navigate my way to find the hotel. It is located on a very hidden street - hard to find without GPS guidance. The hotel is very small and quite old. My room is very small, that could be because I booked the cheapest type of room. Staff was very pleasant, beds were so so, breakfast not impressive. I may choose a different one next time. But overall, I did not have bad experience with this vendor.

Pros: Super clean room and hotel, very polite and helpful staff, great location and view, very good breakfast that was included Cons: wifi was very weak, there was no safe box in our room as it was being replaced, hard to sleep at night because of outside noise as the hotel is in busy area, sometimes there was no hot water in bathroom.

Amazing location, right beside the Duomo. Every major museum was walkable.

The room was clean and the reception and breakfast staff were good! However, the rooms are not soundproofed,and they do not have laundry facilities as advertised. We were kept awake by the man snoring in the next room all night. You can also hear the street noise very well. While the view of the Duomo was great, the noise was too much. The hotel also does not have decent wifi, so connectivity was an issue for our stay. We had to go to the lobby and connect through our phone's service, which was also very limited in the room.

Good

The view from the lobby windows was spectacular!

What an absolutely perfect little hotel in an amazing location. Directly across the way fromThe Duomo. Wonderful breakfast and pleasant professional people working at the desk. Would definitely stay again

The property has the most AMAZING location. The stairs to checked into the room are difficult. But we were checked into a lovely room with a sensational view of the Duomo and Piazza just outside our window. The breakfast could be better, it’s more of a morning snack, but the staff’s courtesy more than makes up for it! The location is walkable to everywhere. We would just take a stroll and be at a tourist attraction before we knew it. I would definitely stay there again!

Me gustó mucho el hotel y la vista desde mi habitación del campanario, volveré algún día

Un hotel perfectamente ubicado con un servicio cálido y muy amable, en todo momento nos sentimos muy bien atendidos, recomendado

The hotel was right next to Duomo so location was on point. The hotel has small elevator (typical in Europe) as reception and rooms in 3rd floor. The service both the front desk and the breakfast buffet were very helpful. Typical Italian breakfast and it was good.

Best location! Bring a set a headphones to sleep with if you come during a holiday. But our room faced the Duomo square so it is completely acceptable. Kids and I had a blast! Extremely nice staff and good breakfast.

The hotel was in a very convenient spot, just outside the Duomo but being a busy section of Florence, it was also quite noisy at times. Our room was clean and maintained and we had a large bathroom that looked to be renovated in the last few years. There was a step down from the bedroom to the bathroom and that was a little dangerous if you had mobility issues or needed the bathroom at night. The staff was friendly and receptive and looked after whatever needs we had.

Proximity to everything. The hotel is right next to the duomo, you can hear the bell ring everytime. Room was clean and spacious. The windowsxand drapes keep the room quiet.

Solamente arreglar la ducha ya que la regadera se cae y te golpea.