Mercure Rome Leonardo da Vinci Airport

Perabot banyak yg sdh tua dan perlu diperbarui dan diganti . Breakfast excellent . Gantungan baju cuma ada 3 buah tidak cukup, harga termasuk mahal

Great staff at the restaurant

Ficamos uma noite no hotel para pegar o voo no dia seguinte. Quarto com cama e banheiro bons. Mas o serviço no hotel é péssimo. Tentamos tomar um drink no bar da piscina e o único funcionário disponível não nos atendeu. Pedimos e fomos ignorados. Dali decidimos jantar. Havia apenas 2 pessoas atendendo no restaurante e vários hóspedes ali. Demoraram muito para nos atender. E quando chamávamos alguém ainda levávamos bronca dizendo que tínhamos que esperar. Total falta de respeito. Na hora de pagar não tinha funcionário para receber. Tivemos que esperar alguém aparecer, o que levou pelo menos 10 minutos. Pelo preço que cobram pela diária, o atendimento deles é péssimo. Falta funcionários e os que estão ali estão de péssimo humor. Existem outros hotéis pela redondeza. Esse, definitivamente, é caro demais para o pouco que oferece. E o transfer para o aeroporto é pago. Poderia ser uma cortesia do hotel.

Started off not so good with not being able to find their shuttle, completely confusing instructions and the times were not at stated. So we had to get ripped off by a taxi 38€ for a 3km trip. Reception staff were efficient but looked like they had just been sucking on lemons. Room was very hot and the aircon didn’t do a great job of cooling in down. Bed was firm. We were gone early after arriving late so can’t comment on the rest of the property.

No AC in common area, The room has 2 single small beds , AC was off and window was open It took the AC long time to cool the room

It was nice that the hotel provided free water bottles, coke and juice. Bathroom/shower improvement was good. We appreciate the upgrade and spacious room, however, we actually prefer to have the old wing pool view room. New wing room was very far from elevators. There was no tissue paper, wash cloths.

The disappointment focused around the cost against the conference taking place which overtook the restaurant and bar at night forcing us out of the hotel due to lack of staff available.

Very disappointed! They have controlled shower water! So, you can only take 1 minute shower, otherwise the water will overflow and leaks in the room! The hair dryer didn't work and they didn't replaced! The WI-FI didn't work in the room and they said that it is what it is! Very disappointing and I do not recommend this hotel if you want to take a rest and get ready for you travel!

We had a wonderful 1 night stay. Staff was amazing !! A shout out to our waiter who took amazing care of us! Super friendly and went above and beyond! Beautiful pool and garden area! Will definitely be back!

We stayed one night to catch our flight the next day. Had lunch poolside and dinner in the restaurant. Food and service were great. Room was clean and comfortable but had a couple of maintenance issues. All the staff were very helpful. The airport shuttle is so convenient. Would definitely recommend it for anyone catching a flight.

Just so so

Remodeled tastefully & clean. Good staff.

L’accueil tard le soir n’est pas top. Réceptionniste au téléphone tout le temps de mon enregistrement. Lit trop dure. Même chez Ibis la literie est meilleur Le + possibilité de manger vers 23h30

Remodeled and clean. Close proximity to airport

Love the pool and garden!

Excelente

Excelente

Close to the airport, but that also says something about the community around the hotel.

Close to the airport - great stay for a quick nights sleep befrope a flight. $6 shuttle charge in the mornnig on time an easy pickup/dropoff!

El hotel tiene buen sistema transporte del aeropuerto Tiene poca aislacion Se siente transitar y conversar en el pasillo Creo que las puertas tienen mala aislacion Las cortinas se entraba luz al amanecer Los colchones muy viejos y duros Muy buen atendido en recepción