Novotel Milano Malpensa Airport

The hotel is so far from the city or anywhere for that matter. Most of the staff are very unhelpful and the main attraction which was the reason I booked the hotel was not functional. Transport to and back(shuttle service )was too expensive and very unreliable. I want money back please

Pool out of order - room in desperate need of renovation

The staff are very helpful

..

Hotel did its job for the 1 night stay after a late flight arrival. Clean bathroom, easy shuttle service, 5 mins away from the airport just make sure you let them know when your flight is and when you plan on leaving so they can organise themselves.

Lovely staff and service

Hotel is barely new. Friendly employees

Very bad service at the front desk. Rude, lack of empathy, and unwillingness to help. Pool was closed without any information to us before hand, when we explained that this was the main reason we booked the hotel they just shrugged and said, “not my problem. This is out of our hands”. Even though this is their own pool and the pool was closed due to “maintenance”. No other compensation was ever offered. Extremely poor service.

This hotel is very nice and very well located near the Milan airport There is a shuttle transfer available which makes the trip to the airport for our long haul flight to Australia much less stressful than coming on the train from Milan with lots of luggage

Avoid this hotel at all costs. The air conditioning barely cools, the rooms are tiny, and the Wi-Fi doesn’t work with the TV—so forget about relaxing. Everywhere you look, there’s damage: walls, doors, fixtures. The pool? Closed for construction without warning, and the front desk staff actually argued with a guest about it. Construction noise starts early, so don’t expect to sleep in. I found a roach in the elevator, which says everything about the upkeep. This place is close to the airport, but that’s the only positive—it’s a worn-out 2-star pretending to be a 4-star, and it’s over 50 minutes from anything worth visiting in Milan. Parking is a mess: not enough spaces and a garage that doesn’t even work for everyone. The beds are like concrete slabs, the pool is dangerously deep for kids, and families should stay far away. This isn’t a vacation spot—it’s a last-resort layover, and even then, I’d think twice.

veldig grei å overnatte om du skal ut å fly, fint hotell, grei rom og seng, rent og rolig, stille på rommet. Veldig god frokost

Very close to Malpensa airport. Has air conditioning, free parking and a pool. Buffet breakfast is fairly good.

Hotel muito prático para uma estadia de espera entre um vôo e outro.

Für einen Tag kann ich nur das mit teilen das es wirklich sehr nähe von allem ist einkaufen essen und auch das sie was im Hotel anbieten bisschen teuer jedoch für so spät checkin ideal. Die Kinder ecke ist zwar toll gedacht jedoch so nicht gut eingerichtet kein sitzplatz für die Eltern. Wir haben für das frühstück 30 oder 38 fr bezahlt jedoch ist es überfüllt gewesen die armen mitarbeiter sind nicht mal nach gekommen zum tassen besteck richtig zum nachfüllen wie auch tische zu aufreumen die plätze zum sitzen ebenfalls. Aber die freundlichkeit der mitsrbeiter von empfang bis zu putzleute sehr freunlich und nett

Good hotel for a short stay (1–2 days). Conveniently located near the airport, clean, with enough space, professional staff, a very good parking area, and a rich breakfast with great variety and quality.

Parfait et proche de l aéroport Le personnel est accueillant et souriant La salle de sport est très bien équipée et tout est fonctionnel (appareils neufs) la climatisation de la 2nde est très faible toutefois. Piscine très agréable Je regrette une carte du restaurant (midi) très limitée et relativement chère

Clean and comfortable place. Nice and kind staff. Shuttle was very convenient.

Early morning check in with a smile

Close to the airport

Hotel nella media, camera datata ma abbastanza pulita. Gentilissimo il personale e molto disponibile