Hakodate Onuma Tsuruga Resort EPUY

Excellent hotel and resort. Very helpful and friendly staff, great location and very quiet environment We had a wonderful time.

Very impressed with the Onoma Tsuruga Resort. We stayed for two nights in November and loved the property. The room we had , with a private rotemburo was very nice. It was much larger than most rooms in Japan, had excellent facilities, and the private outdoor bath was the real winner. We also enjoyed dining at the hotel. The French multi-course dinner was excellent and while not cheap (we paid 16,000 Yen per person), it was well worth it. Service, presentation, and cooking were all very impressive. There is also an excellent wine list, with good options by the glass or bottle. The setting of the hotel is lovely, by the side of the marsh (konuma). It is very quiet and relaxing, surrounded by nature. The little resort town of onumakouen is nearby, with lots of little stores, cafes, and activities. This is a less well known spot in Hokkaido, compared with Niesko or Furano, but it's so beautiful. Having a car will really help out. Anyway, the hotel is highly recommended. We enjoyed the very nice touches, like freely available wine in the bar in the afternoon and evening. It's not cheap, but we felt we got excellent value for money and look forward to staying at the other Tsuruga properties in Hokkaido.

手違いで娘のお料理が幼児ではなく大人と同じになっており、お夕飯の時間になって初めて気づいてしまいました。にも関わらず、すぐ確認をして頂いた後に幼児用のお食事に変更して下さり、お料理もほんと待たずに出して頂く等、ご配慮頂きました。キッチンのシェフの方々と配膳をご担当頂いた皆様には、本当に感謝しかありません。お食事はとても美味しく、お部屋も素敵でしたし、部屋の露天風呂もとても素晴らしかったです。子供連れでもとても皆様優しく接して下さり、本当に素敵な時間を過ごす事が出来ました。またお邪魔させて頂きたいと思っております。本当に有難うございました。