Hotel & Spa J-MEX - Adults Only

I stayed for three days and the staff was very accommodating. They Brought me more water when needed,helped me figure out the A/C and was so polite and professional. The room was beautiful! I stayed in the superior queen. Everyone worked well and everything was comfortable and clean. I recommend a few paint touch ups around the light fixtures, but that is minor. 10/10 would do again. I recommend making the entrance more visible, I almost walked past it twice.

Safe, clean and secure would best describe the property. Very near the Higashi-Shinjuku Subway. The Suica Tourist Card made travel worry free.

Interesting

Lots of extras for a very discret price.

Okay, so I just gotta say, my stay at Hotel & Spa J-MEX in Shinjuku was seriously awesome! I had such a blast. First off, the room was way bigger than I expected, which was a huge plus. Tokyo rooms can be tiny, but this place felt super spacious and comfy. A wealth of in-room amenities? Seriously, a dream! Karaoke? Yes, please! The entertainment system was so much fun, and I definitely spent a good chunk of time belting out my favorite tunes. But honestly, the steam room? That was the real MVP. My skin felt amazing, and it was the perfect way to chill after a busy day. I'm so grateful for the staff, too. They were all incredibly friendly and helpful, like, seriously the nicest people ever. They were on it! And the location? Perfect! Being right in Kabukicho, everything was within walking distance. So many amazing places to eat and explore. Shinjuku is just so lively, and it was so cool to be right in the middle of it all. Honestly, I had such a great time at Hotel & Spa J-MEX. If you’re looking for a fun, unique, adults-only stay with awesome in-room perks and a killer location, you should totally check it out. I'm so glad I did!

Walk to golden gain for drinks and ramen, then sweat out the booze the next day in your own personal sauna or two person bath tub.

Convenient location, easy walk from metro station

The amenities were unparalleled! Loved the steam sauna and many amenities like yukata and self care products. Awesome last night in Japan for us with karaoke and NES - so fun!

Great steam sauna with lots of free amenities! Room smelled a bit like cigarette smoke and needed some cleaning. Furniture and floor showed some wear. Didn't receive a welcome drink as was advertised but that wasn't a big deal.

Great hotel, great location near the a useful metro stop. Incredible shower and steam room and tub. Bed was a little hard for my liking but we still slept well.

The hotel was very clean and staff were very helpful

Unique hotel with a full sauna and jacuzzi inside ! Very clean. Great location close to shopping and night life. Red light district nearby could be a perk !

It was great

Good for being cheap. But the bed was hard, theres no windows to look out. I did like the big jacuzzi bath and. Steam room. Also whenever we left and asked for cleaning they would do it. That was nice. The area around isnt very nice but its only a 5 minute walk to better areas

TL;DR: Great experience, would use again. The negative: The place showed it's age somewhat, the decor was rather tacky, the sofa and bed could've been a bit softer, the fridge's door shelf was broken, and the bath sink/mirror was poorly lit. Lighting was centrally controlled through a dashboard between the bed and sofa, but it's hard to use from bed, and more so when dark. I didn't get the karaoke to work, but then again I was just curious and didn't spend much time on it. The TV had lots of free VOD movies, but seemingly with poor video quality and without English subtitles (even in parts where the cast spoke non-English). Also, it was slightly annoying having to hand off and retrieve the key at the reception every time I left and returned. Altogether however these things were minor. The positive: Big room and bathroom by Tokyo standards. Big hot tub with strong jets and a TV. Dry sauna right next to the bathroom. Bidet with even more features than what is usually found in Japanese bidets. A mini bar stocked with various alcoholic drinks and even a couple of free beverages. A small fridge for your own things. Free karaoke (see above). Free VOD movies (see above). Lots of free stuff to use/borrow/take, e.g. bath robes (borrow). Even more stuff freely available on request. Great service and very nice staff. Very central location, and although the entrance appeared a bit hidden in an alleyway, I had no safety concerns even at nighttime.

Not traditional, but great!

Only able to stay there for 2 days. Service was terrible. Recommend only going for a day or 2. The room was ok at least

It was good

Extra large room with a steam room and spa bath. Excellent facilities, good location, really quiet area. Only downsides is the lobby was very Smokey and the air conditioning was really loud. Great value for money overall.

Parfait. Reposant. Personnel très aimable