Wafu No Yado MASUYA

The servuce was 1st class from the first moment till the end. This was a highlight to our monthlong trip. Such pride in proving excellent everything. The half board option is so worth it. What a missed opportunity if you don't. The owner is so nice and lovely. She will greet you and make you feel at home.

The staff were extremely gracious and hospitable. All guests should probably read up on the norms of a Royakan before staying here with dinner and breakfast included and very specific slippers for specific events. This location was very accommodating of our special meal request as vegetarians.

お食事、夕食、朝食どちらも美味しく頂きました。 また、全体的に静かで、とても良かったです。

Lovely Ryokan with both public and private hot tubs and traditional Japanese meals. Couldn't fault it even if I wanted to. Great experience in every way.

Our stay here in March 2025 was wonderful. The staff could not have been more friendly or helpful, even picked us up from the station without prior arrangement! The food was incredible, traditional Japanese breakfast that set us up for the day and a delicious dinner which when combined with the sake and very comfortable futons ensured a great night’s sleep. Took advantage of the private Onsen which was very relaxing. However with so many public Onsen (including at the hotel) it was a bit of an indulgence! Absolutely loved this place and would come back in a heartbeat!

It was a good dinner and breakfast dinner and very clean and tidy. Private onsen was good.

We got picked up by a shuttle and was delivered right to the hotel. The shuttle also took us to the train station so we could explore nearby areas. Staff was friendly and helpful and the food was great.

This 140 year old traditional guest house is brilliantly located in Yudanaka. Close to a ski shuttle, it is on the main onsen street where we could easily stroll past several stores and restaurants, but is just a few steps outside the Shibu Onsen town line so we could not enter the "public" onsens. That said the Masuya price was a deal for its location/superior service AND it has its own very enjoyable onsen. The Masuya's staff Sato-san, Miu-san, Kobayashi-san, to name a few are outstanding and went out of their way to make our stay experience even more special. IE they recommended we see the town's post New Years bonfire along the river. The 20 foot bonfire could easily be observed from the hotel's spacious deck but, Kobayashi-san, who spoke little english, emphasized we walk down the street, cross the bridge and go to the rivers edge. We are so happy he did as it allowed us to be with the local community and families. After short blessings and optimistic words from community leaders they handed out mikans(oranges) and cups of sake. It was one of those unplanned moments that provided a special memory. The meals at Masuya were unmatched for its unique-ness and quality at both breakfast and dinner. Tika-san and Su-san were fantastic hosts and after 4 nights, there were few repeat dishes from the chefs. The overall hotel service was consistently excellent across all employees, I wish I had taken note of everyone's names. I highly recommend this ryokan for a true experience.

近くの宿でのイベントを観るために宿泊しました。初めての渋温泉、全く調べずに行ってみたら夜の雰囲気がとてもよく、九つの温泉をまわれると。こちらの宿はギリギリ湯田中なので２つの温泉には行かれるとのことでしたが、宿のお風呂二つの入れ替えが夜9時でしたのでそちらで充分満足してしまいました😅 女将さんが直接対応してくださることが多く、細やかな心遣いが感じらました。また、夕飯時に女将さんがご挨拶にまわってらして感激しました。 部屋は一番安いシティービューだったので簡素でしたが十分でした。 ただお風呂場の脱衣所がとても寒かったので 高齢の方には良くないと思いましたね… 節電なのだと思いますが、各所が薄暗いのも危ないと思いました。 それと宿とは関係ないのですが　 とても残念だったのは近くの蕎麦屋さん、女性の店員さんがとてもとても酷い態度でした。外国人も多く大変なのかもしれませんが、あまりに酷い態度の上にお蕎麦もぬるぬるで美味しくなくてがっかり。 宿の女将さんに美味しいお店を聞いておけばよかったと思いました。 しかしそれ以外の商店の方々はとても気さくで親切でした！ 次回は露天風呂付きのお部屋に泊まってみたいです。

We had an amazing stay at Masuya. We chose the Japanese-style room with a private onsen, which was amazing. The bed was very comfortable and the room was very spacious, clean, and beautiful. The private onsen is very nice (better than the pictures), the public onsens are also great, most of the time we had the onsens for ourselves. Dinner and breakfast were also delicious, I requested one vegetarian meal and they changed the meal accordingly. The staff was very helpful, they helped us with the train timetable and adjusted breakfast time just so we could catch the train, they also offered a shuttle to the station. I would certainly stay there again

Lovely stay. Full Japanese experience. Traditional but with modern amenities. Lovely onsen. Traditional evening meal and breakfast. Shuttle bus to Snow monkeys included. Lovely hosts Would highly recommend.

authentic

Truly authentic Japanese Ryokan.

Wonderful authentic Japanese experience!

This was one of my favorite stays in Japan and a great value for all they offer. Our room included a private onsen bath that was beautiful and so relaxing! Our beds were raised mattress western-style, but the room was very traditional Japanese with a tatami mat sitting room and shoji screens. The food was all delicious, more than enough to eat, and served to us in a private dining room. Service was phenomenal!! The location is near the snow monkey park, Shibu Onsen, and Obuse. This was a wonderful place to stay!

食事が美味しい。

渋温泉の温泉街がすぐなので、夜のイベントにも参加出来て楽しかったです。建物は老朽化を感じました。大浴場の片方が古く少し遠いのと、お食事のボリュームが私達には少し物足りなかったのが残念でした。接客はとっても気持ち良くて、夕食時には女将さんがご挨拶に来て頂き、感動しました。また瑠璃の湯が素敵、一晩中入れるのは凄く良かったです！応援したくなるお宿さん、オススメです(o^^o)

今回は川側のお部屋では無かった為、部屋の窓からの景観はアレでしたが、その他丁寧な対応や、近所の催しのオススメ情報、また楽しみだった温泉も非常に楽しめました！ ご飯も全体的にヘルシーな感じですがボリュームたっぷりで美味しかったし、大満足です！

部屋も清潔で食事も美味しく量も丁度よく何と言っても仲居さんをはじめとするスタッフの対応が良かったです。

女将さんをはじめ 従業員さんがとても良かった